Ordered a watch from the site, said it would be delivered within 2 days...waited for it but it never arrived....found out they had refunded my money on PayPal....no explanation why or that they were going to do this...crap customer service now I've got to find another Xmas present for my partner...bottom line I won't use this company again, the trust has gone...
Ordered quite a few items (1st time menkind shopper) unfortunately (for me) the box the items arrived in had hardly any protective packaging the boxed items were all! crumpled and two were ripped. One item had completely come out of box and was scattered everywhere and a belt wallet gift set looked already used the wallet front was ripped and the buckle in the belt was completely scratched with the box it came in open.
I couldn't phone at the weekend as it's Monday to Friday only. When I did I spoke to a pleasant lady who apologised and happily offered to change any damaged items. Have sent it back and am awaiting the exchange. As yet haven't been offered any goodwill gesture. Probably wouldn't use this online site again. Sorry mankind.
I first went on the site knowing what I was looking for as I saw the item in one of the shops. I was pleased to see the item was still being sold, I saw the price for it and then clicked on it to find it was £10 cheaper which made me immediately happy. I was told it would take up to 5 working days to be delivered. I placed my order on the Friday and my parcel arrived on the following Monday. As you can imagine I was a very satisfied customer. The site was very easy to use, the delivery was fast, and the main thing was my brother enjoyed his gift very much.
My items that I ordered (remote control pillow and remote control helicopter) where really good and works brilliant. Excellent for Christmas gifts and The delivery was quick and also the courier was great. Would highly recommend it.
the only negative i could say is that some of the packaging was slightly damaged, as i am giving as a gift it could have been less damaged however, the uniqueness of the items and the price have left me happy and will defo use the site again as well as recommending to family and friends. The delivery time was fine especially as it is so close to christmas.
MenKind is this shop where you can buy lots of interesting gadgets, lifestyle products and lots more of fantastic stuff all men want! Usually this outstanding variation of things cimes with a big problem, when buying online... You want it NOW! Despite this big problem, MenKind managed to process and send my order over the period friday (when i ordered) to monday (when i held the product in my hands for the first time)! Now really, can it be any quicker over a weekend?
Having ordered over £80 worth of christmas presents I waited eagerly for their arrival. After 10 days I rang customer services to find out what was happening, only to be told that the order had been lost in transit. The same order was re-submitted and when it finally arrived I was appalled at the state of the packaging. Unfortunately, it had been left with a neighbour as I was out - had I seen the state of the box I would not have accepted it. It was a large box, ripped open in several places so that the contents could be seen and was badly dented. There were several layers of various kinds of tape, all hanging off and completely inadequate. upon opening the box I found that one item was completely smashed and other packaging slightly damaged. All six items were breakable but were not wrapped in anything other than bits of brown paper and it's a miracle any of them arrived intact at all. I rang customer services immediately and must say they were very apologetic, promising to replace the broken item immediately. I have yet to see if it arrives in one piece. I must stress that on both times I rang customer services the staff were extremely helpful and have done their best to put things right. The fault lies entirely with the packing dept and the courier company. I have no complaint about the merchandise or the staff but will not order on line again.
The one star rating only applies to the delivery experience and not to the staff conduct in any way.
I have bought a couple of walkie-talkies that were a bit more pricey on this website than on others but the service was perfect and I received them within two days so I am happy I have chosen Menkind.
I've ordered some stocking fillers. I've never used the company before but I am pleased with the fast delivery. The products are different to what I can get elsewhere and they seem to be good quality for the price.
I had ordered a few items from Menkind and they arrived very quickly! About 2 days after I ordered them. When I opened the box I found that one item (a mug) was smashed beyond repair and another items packaging was damaged. When I called the customer helpline to sort it out, the lady was very efficient and has sent a replacement mug and told me I can exchange the item with the damaged packing In store. Very helpful! Would definitely recommend their services.
Very good service, fast competent delivery - my grandson will be very pleased with his Christmas present from Menkind.
The christmas gift I irdered for m6 husband is perfect. The website was quick and easy to use and the guft arrived on the date specified, which was exceptionally quick (whithin 3 days). Very competitive prices.
Cannit fault the service. They kept me up to date with delivery dates and where my order was.
They also sent an email to check I had received my order and if it was in a good condition.
Woukd highly recommend and I will use then again.
I found a link to a product on Menkind from another website and was shocked at the price. I ordered the engraved mens watch and was so shocked at how quick it arrived at my door. I must admit for the price tag I wasnt expecting much but they surpassed my expectations and I am super happy. I also ordered a potato gun which is exactly as the picture advertises and again arrived in super quick time.
The service was really good and my delivery came quickly. However I didn't receive one of my ordered items but I got an email telling me why (because they had run out of stock) and I got a refund the next day. Overall very happy with my experience.
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