Not very happy with service I placed my order to go to my work address and when I placed the rider it changed my delivery address and so I called up your customer service and asked to cancel and reorder it they told me that's fine your order is canceled then an hour. Later I get email telling me I can't cancel my order even I was told on the phone my order has been cancelled. So o hat to mess about with my delivery and when I did receive it all the items damaged and scratched cheap quality won't be ordering on here again
Ive been shopping in Menkind for a while now- whenever my brother's or bf's bdays come up. This is the first time I used the online service and I thought the experience was great - I was really worried, coz I forgot to buy a present for my brothers bday early enough and I thought it would not come in time, but it did!! My brother loved the presents, unfortunately my dad broke one of them before my brother got a chance to use it - not sure if it was my dads fault or the quality of the product was not good enough :/ other than that none of my guy friends ever had any problems with the presents I got them from menkind, hence 5 stars :)
The people at menkind were very helpful with sorting out my problem. My problem lies with their delivery service. One item I ordered took 2 weeks to get to me after the contracted courier (Hermes) failed to deliver my item 3 times without leaving a note or ringing the doorbell! Leaving me to believe they didn't even try! Eventually I got it. With the same order, I ordered a personalised item which was meant to only take 5 days, delivered via Royal Mail. After nearly 3 weeks I enquired about it with menkind only to find they apparently tried to deliver it, once again didn't leave a note (as they always do upon delivery) and sent it back! So now I have to wait for it to be sent out again! Either I've had terrible luck with this purchase of two items, the delivery services you as a company have opted for isn't up to scratch, or you guys are lying about delivery time and taking it at a leisurely pace and blaming it on the delivery companies! Either way, it needs sorting and I won't be purchasing with you again. Nonetheless the customer service (particularly Lucy) was acceptional.
I think this website is fantastic! I came across it on Google as I was buying novelty gifts for Xmas. Found exactly what I wanted on menkind, for excellent value and quick delivery! Will definitely be using this site again. They also sell great gifts not just novelty ones. Thanks again menkind!
I have always been an apprehensive online buyer, especially buying from new places.. Men kind have not only gained my trust as a company, but I have no hesitation in recommending them to others! What I ordered arrived really fast and is so impressive!
I purchased three items ( Chelsea sign and mug and tile letter print framed ) in total of which two were personalised. I had to contact customer services to assist with the tile scrabble effect picture, who got back to me really quick as to how the names would be printed. The items were delivered very quick and were all to a high standard, so some unique gifts which looks like I've spend a lot more time shopping for Xmas gifts than I have done so !
more time shopping for Xmas gifts than
After using menkind for the 1st thin to buy a few Christmas presents I was really impressed with the huge rage of items available. The website was easy to use. I got the economy postage as I was in no rush for the items I had bought but all got delivered 2 days later!! Very good on line shopping experience :)) happy shopper
I visited the Menkind shop in Southampton and thought the content was amazing. I live in Guernsey and we do not have the same level of choice on the island for xmas gifts . There was so much I wanted to buy but was restricted on luggage weight and size on my return flight home.
I visited the MENKIND website when I returned and ordered the items that I had seen and all of them arrived in excellent order within 48 hours which is an extremely efficient delivery time to the CI.
A great shop - I loved it - more importantly it was just great to see that they deliver to the channel islands without ridiculous extra postage costs - the website is saved for next xmas!
The products within your site are excellent and value for money.
The only problem was the packaging which the breakable salt and pepper pots where sent out in.,... A Jiffy bag just wasnt enough!!!! All the plastic packaging had been smashed up, and as this was a present Ive had to purchase an expensive presentation box for them. Would of complained and sent them back, and awaiting new ones if id of had the time....
Therefore, a little more thought and care needs to be taken over you despatch of items.
MenKind is a lovely business. I ordered the Pick n Mix for my brother for Christmas. I ordered on the Sunday, (even though delivery was 3-5 days) I got it on the Tuesday!
Thank you the product is prefect!
Menkind is a very interesting site with lots of different gifts on offer.
I bought a USB handwarmer which came the next day in the post and does exactly what it says; a very useful gift for my dad who is always hard to buy for.
Ordered nearly £100 pounds worth of items and 11 days later still no sign. Have contacted and am told they'll be with me soon. Very glad this order is for Christmas and not a birthday and that I ordered in good time.
I bought two miniature fish tanks (not real ones) for the kids for Christmas. They are a lovely stocking filler that the kids and adults will love to watch. The Menkind website is a great place to order those special Christmas gifts, with a great selection to choose from. The delivery service was very speedy too.
Ordered online with a indication the product was in stock. Got email a few days later to say it was not in stock and refund would be issued. To be fair the refund turned up very quickly although I would have preferred to have got the product.
I would definitely recommend to friends. The site is very easy to use the prices are very reasonable and some great gift ideas.
Ordered a present for my teenage son for Christmas. Found the website easy to use, checking out was swift and no complications. Delivery was fantastic. Although I chose standard delivery (3-5 working days) the item arrived within 2 days. Very satisfied with the item, packaging was secure but not overdone and all in good working order. Will definitely order from here again.
I find it shocking to be placing an order for something only to be told days later the product is not available. Why if you knew about stock being an issue did you fail to remove the goods from your website, you were quick to take my money yet slow to respond. I order much online and have to say Menkind is the slowest online retailer i have come across, i wont use these again, really dissapointed.
Order was broken when received,sent back jus waiting to hear back
Very easy to order and quick delivery. Only slight issue was I ordered a batman onsie for my partner, only offered 1 size but thought I'd purchase anyway accepting that it might be a bit baggy on him, when product arrived I think it would still be baggy on someone 6ft plus! An option for different sizes would be an improvement. But overall very happy with service and other product I bought.
I was disappointed with my order, out of the 4 items ordered 3 of them came in damaged packaging. Cardboard was ripped on 1 item, plastic was broken on another, and the tin was dented on another. I didn't have time to return these items otherwise I would've done. Next time I'll just have to go in store to make a purchase to avoid giving out damaged presents.
I have ordered from this company before and I love the products, Everything i wanted was in stock and at the right price. This year I had my order delivered to Spain, I have been happy with the extra postage costs and the delivery time was much quicker than expected. I will have no doubt that i will be placing another order in the future.
Item turned up, box was ripped inside where the bottle was placed in; someone didnt take enough care. Message that i wrote and layed out was conpletely messed up so i had to write it myself and reprint it and take the inside out of the box and re decorate it to cover up the rips, waste of money next time shall do it myself.
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