2 JULY........still waiting for the refund........
now going thorugh credit card company to obtain money back appaarently 2 cheques have been sent...... but neither have arrived here. Been waiting since 8 June as dated in response to original complaint
I am sorry to see that even so we replied to each email you accuse of poor communication. You emailed us on Monday 6th of June; a 1 hour later we replied asking if you can accept delivery on Wed the 15th.
On Tuesday 7th of June we received a further email from yourself; again we replied promptly and we also updated your order via our website with the same message, therefore 2 emails went out with this information.
Shortly after you placed your order we informed that Oakridge Bedroom 3+2 Chest was not in stock at time of placing your order and it take slightly longer than our 15 working days timescales to deliver your order.