A top service by a top team.. Always incredibly helpful and efficient and not least by far the most competitive.. I can't thank ian and all at mercury enough for their efforts in ensuring we get what we need in record time'!
I bought a Sennheiser radio mic complete with flight case, largely because of the deal with the flight case. Mercury would have sold the case separately but for double the price (£200 on its own as opposed to £100 extra when buying the mic).
I asked Mercury to let me know when they were going to despatch, which they didn't. I chased and they had sent it earlier that day. Consequently I missed the delivery. On receipt the mic was in the flight case - logical but I would have preferred the mic in its original packing, and the case separately. The case has clearly been made with the minimum of component cost, although the foam insert is good. I would rather they had been generous enough to put some feet on the case though, or perhaps some ball corners. I debated between giving 3 or 4 stars.
The service I received from Mercury AV was excellent, The equipment I bought arrived the next day at about 9am and the prices are probably the best in the country.
Thank you I would have no hesitations in recommending you to others.
I have been a long term user of Mercury AV, buying products from many main stream manufacturers, such as Martin Audio, QSC, Yamaha, Electrovoice, Shure, and Sennheiser, and I have always been very pleased with all aspects of the quality service they provide and the delivery and dispatch of all official merchandise.
Mercury beat all the majors on price and, unlike many, had the item in stock. A quick phone call to check was answered in a friendly and efficient manner and the goods arrived as promised a day later. Will use again and will go to mercury first.
These guys are second to none, very knowledgeable about the equipment they sell. And will even suggest a product they don't sell if in their opinion it would suit your needs better.
Delivery is fast and well packed. Great service and good value .
I've been buying equipment from Mercury for a few years now & wouldn't buy my audio kit from anyone else. They have a great selection of stock and are happy to accommodate my requirements no matter how big or small. Their advice is always spot on and Ian has always been very happy to answer my never ending questions, always sounding as if he has all the time in the world to talk to me - a rare and much appreciated skill.
I have used Mercury since 2009 & I have nothing but praise for the thoughtful & practical advice I've been given, when asking them to quote for equipment. They have supplied our company (Buxton Opera House & Pavilion Arts Centre) with Allen & Heath mixing equipment, Trantec mics, Martin speaker systems, TC, XTA, BSS & Yamamha outboard. 5 star service!
Guy Dunk (Technical Manager, Buxton Opera House & Pavilion Arts Centre)
I have dealt with Mercury for a number of years, and have always had a positive experience. Ian is very knowledgeable about his products, and the prices are as good as anywhere you can get.
Delivery is next day, and all items are extremely well packed and of top quality. Buy with confidence......
I'll be back.....
I have never used Mercury AV before, however after a quick Google search for a replacement microphone I decided to give them a go.
They were very fast and very efficient and cost effective.
I will now continue to give them my custom.
Cheers Well Done
A very easy website to navigate no hidden obstacles. Easy to order and information on order progress sent by e-mail, delivery was quick whole experience seamless.
Very good service, goods supplied quickly and at a good price. staff took the trouble to research whether new purchase could be integrated with our existing set up and found the answers for us quickly.
I would recommend Mercury AV to other people as they're able to offer advice and help with their products and really go the extra mile for their customers.
I would highly recommend Mercury AV to anyone looking for great deals on pro audio. Their customer service is second to none and they offer unbiased advice to help you choose the right equipment for your situation. Any time I've had a problem, they deal with it straight away and nothing is too much trouble. One time I had a HF driver develop a fault after about 6 months into a 3 yr warranty, Ian just sent me a brand new cab so I wouldn't be left in the lurch!
Don't waste your time trawling the net for a better deal, these guys can't be beaten :)
Highly recommended as product knowledge is first class and pricing is very competitive. If the product is in stock it is delivered the next day.
Excellent service and advice. Highly reccommended.
Service and reliability are the key reasons why we use Mercury AV for all our sound equipment purchases.
Ordered an RCF ART 412-A from Mercury on Good Friday. The item was marked as in stock, and we were desperate to receive the speaker before the following Saturday to use as a matching pair for an important highly paid wedding gig. Despite the two bank holidays, the speaker arrived on the Wednesday. Had numerous emails to inform me of progress, and was able to track delivery with the courier. Highly recommended, will definitely use Mercury again. Thank you!
Bought a mixer form mercury-av, it was the best price I could find and ordering via the website was very straightforward with all the information you needed easily seen and accurate. Delivery was prompt and communication excellent. Many thanks
I bought a mixing desk and power amp from Mercury AV. I had been looking for the best price on the Internet for weeks, and after a bad experience with another online retailer I was lucky enough to find mercury-av.com. They offered a much better deal than anything I had been able to find, gave me free shipping, and the items were delivered to me the next day. A very professional and helpful company.
To reply as a company, please log in to your business account.