Merlin are a great online store with excellent service in all departments.I live in Australia and the shipping to my Country is very fast,sometimes quicker than buying locally.I can't fault them at all and will continue to buy from them in the future.
Order a pair of Rock Shox forks reduced by 40% and a Rock Shox Reverb post. I paid and they were dispatched the same day and in my living room the day after. The prices always seem to be the cheapest, especially with the 10% extra off.
Merlin was recommended to me by friends and I was very impressed by the customer experience. The price was really competitive and delivery was free - my item arrived the next day so what more can you ask for?!
The price was fantastic and much lower then everywhere else including Used ones on Ebay. I ordered late on the Wednesday and my new wheels had arrived by 12 o'clock on the Thursday. Very impressed with the Price, the item and the Shipping. Merlin Cycles have done a great job!
Great selection of cycling goods, delivery time was spot on. Goods received were as stated on the site. Look forward to purchasing more items. Only negative is the shipping cost compared to Wiggles or Chainreaction.
Having looked at all the other large bike shops on the internet Merlin were again the cheapest, this time for a full set of Deore disc brakes. Fully packaged with all mounts, spare olives etc, not an OEM brake in a black plastic bag as has happened with other shops.
I've ordered many times now through Merlin and I always impressed with the price, quality and speed of delivery.
Bought pedals at them after 5pm and they came the next day, very impressed with their postage system. Definitely recommend them to everyone.
A great bike shop both on-line and in-store. Great range of top brand stuff, really keen and often unbeatable prices and fantastic customer service with free delivery on orders over £10.
Used Merlin a few times before and as always my parcels turned up super quick and well packed. The service they provide is top class and they have some of the best prices around. Would well reccommend them to anyone
First time I have bought from Merlin. They provided a prompt service supplying good quality kit at a competitive price. No complaints
The initial delivery of my order was prompt, however it was the wrong item.
I sent the item back for a refund, it was picked up for return to Merlin almost two weeks ago and I had to pester the returns email address for the company to even aknowledge that they had recieved the item. I'm still waiting for the money to be returned to my account and am told that I will have to wait another 5 working days.
Speedy delivery, quality products at lowest prices.
Generally Merlin don't always have the best online prices but every few weeks they drop in a stupidly good bargain that I end up buying just because it's such good value - I don't always need it!
Delivery is always quick and the few times that I've had to contact them they have been great.
All good apart from the extra posting fee on a 250 quid wheelset.
cant fault these deore's
perfect service and a superb set of brakes
To reply as a company, please log in to your business account.