Merlin Cycles Ltd reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great bike delivered on time, friendly customer serivce, some payment issues

This was the first time I bought a bike online/over the phone and I 'm happy with the results.

The staff on the phone were friendly and very easy to deal with. The bike itself (Sensa Romagna) is a great deal. It was delivered when I was expecting it and was practically ready to ride straight out of the box.

The only reason I can't give a 5-star rating is that Merlin Cycles made a couple of mistakes when it came to charging and repaying the deposit. To their credit, they were apologetic and very quick to resolve these problems.
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