Ordered a couple of items but being of senior age I made a mistake on the size of one order. Spoke to a memeber of staff who quickly cancelled the item luckily before despatch. Items then arrived well within expected time. Unfortunatly I then found one item was smaller than I anticipated so I returned it the same day with request for a larger size. They sent e-mail explaining I would be liable for carriage for the replacement which I had expected and is clear in their terms for replacements. Item arrived by return post.
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