Service as good as ever, and fantastic prices on wheels that are rarely bettered
I bought my first set of Campagnolo rimmed custom built mountain bike wheels from Merlin in 1994. Back then I'd found them in the supplier section within MBUK (before the days when the net was readily accessible!), so took a punt and the wheels came quickly and at a great price. In the late 90's I got more custom wheels (Hope/Mavics), and yet again quick delivery, great price, superb build. I've been out of the MTB scene for over 10 years and just got back into it recently, and was somewhat surprised to see Merlin are still delivering exceptional vale wheel sets. Just purchased their 2013 Mavic Crossride wheels and they were as much as £70 cheaper a set than some competitors. If UPS hadn't left the package at the warehouse at Tamworth for an extra day they'd have been delivered super quick too. So many retailer start off cheap and either nudge their prices up or get complacent over time. I'm pleased to say nearly 20 years on from my first order I can still highly recommend Merlin; exceptional prices, superb wheel sets, and superb service; well done guys!