Response from Merlin was rapid and the deal was the best around
I bought the RockShox Reverb seatpost from Merlin as it was at a great price with online discount and they sipped it very quickly. The seatpost is great but I can't believe Rockshox sell it without installation instructions. It comes with a bottle of oil, 2 syringes and a bag of unidentified components which are not referred to in the manual. I had to read various on-line articles before figuring out how to reduce the length of the hose and fit this. Now its fitted I'm delighted with it.
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