Helpful and friendly staff dispatched item in record time.
I've bought a couple of items from Merlin recently. I chosen to do this by phone, partly because I could ask questions more easily, but also because I prefer a more personalised service. Merlin are unfailingly friendly and helpful, give me clear information which enables me to refine my choice, and then dispatch the item in record time. I'm more than happy to recommend them to any mountain bikers.
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