Merlin Cycles Ltd reviews

Merlin Cycles Ltd reviews

Excellent
9.7
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
11403 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really pleased with thre parts I bought from Merlin.

The parts I ordered were all discounted to a reasonable price. They were delivered fast and free. Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fantastic service

Pedals and cleats bought for raving bike. Order arrived next working day!!!!! As with multiple items received before! Great quality equipment with super service!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great product and great price - no hassles, on time delivery.

Easy to use site - good visuals/description allowed me to choose a Sensa road bike for my son's birthday at a great price. Timely and trouble free delivery made sure a I can hand over the present on time, this weekend. Thanks Merlin!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great

Great service, bought handbuilt wheel set and they were delivered fast and i had to change the order as i ordered some wrong spokes for the rear wheel, they responded fast to emails and changed the order really fast.

Great service and great quality.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good prices, fast delivery

It would be nice if there was a better range for some products, but the prices are good and delivery is fast.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

They did an awesome job again!

Not only did they have the best online prices around, they made ordering from overseas a breeze. The shipping rates were better than if I ordered the same items in the States.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

perfect customer satifsction. very helpful company. went out their way to help me++++

Ordered from merlin cycles. Did everything to get my brakes to me before I was due to go to scotland to ride. And they delivered the goods no problem. Merlin cycles went that extra mile to help me. Thanks to all the staff. First time buyer at merlins.will use again for sure :-)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Cheap as Chips

Always a pleasure and customer satisfaction when buying from merlin. A quick dispatch method everytime, I made a call to place an order which was past the last post time. And they made every effort to try get it out for me. Next day knock on the door from mr postie parcel from Merlin. That's why I shop at merlin 110% every time.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Best customer service I have received for a long time

Ordered a new Group Set at an unbelievable price. Came within a couple of days of ordering. A week or so later I realised I ordered the wrong chainset and bearings for my new frame, Merlin were brilliant at sorting it out for me at no extra cost and shipped me the correct parts once in stock. Now all fitted on my new frame perfectly..... thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Magical Service and Value

Bought a great set of wheels at a brilliant price and they arrived 2 days later. What more could you want!

Not been bombarded with sales emails since my purchase, unlike some on-line retailers such as Wiggle, Ribble etc.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, prices and fast delivery A++

Bought 2 full groupsets recently (Ultegra 6800 and 6870), both at great prices. Delivered very quickly with absolutely no fuss whatsoever.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Perfect!!!

Fast delevery and best price.
Perfect.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Lowest prices and prompt order processing and delivery

Merlin's prices were the lowest on offer from online providers of road bike components. They also support the largest range that I have encountered.

My order was processed immediately and delivered within 4 business days.

Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good Service !!

Ordered some new tyres for my road bike - they were dispatched the next day an took about a week to get to me in Australia!
Best price too!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great customer service

They helped me sort out a problem I'd had (with my computer) redeeming a voucher out very quickly
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good service. All round

Merlin Cycles may not be the first online cycle retailer that you think of....but I like the unique buying experience/deals/website that Merlin offers; add to that super-quick shipping of orders. I will use time and time again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great experience! Product arrived quickly and as expected

I was a bit skeptical ordering a Shimano part from overseas but in the end it worked out great. I would highly recommend Merlin Cycles.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service and price

Looking for this product online found Merlin Cycles, price was excellent and delivery was next day. What more could you ask for and will defiantly use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service!!!!!

Speedy transaction and delivered next day, a pleasure to deal with, also unbeatable for price and they only list what's in stock! Great company!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

No 1 as always

Merlin cycles consistently the best price and second to none dispatch times, always says 3-5 working days but i have never waited more than 2 days.
Top quality company who i would recommend again and again.

merlincycles.com Details

Customer Service

We pride ourselves on customer service, unlike some online retailers we have a team of experienced staff ready to take you telephone call during office hours. You can also email us 24/7 and we guarantee a rapid reply.

Delivery and returns

We offer free UK shipping on over 90% of our product range. We also offer free worldwide shipping to Europe, USA, Australia and Japan plus many other destinations. 99% of orders recieved before 2.30pm are shipped the same day by 1st class post or courier. We offer a no quibble 30 day returns policy.

About this company

Merlin Cycles is one of the UK's leading internet bike shops. Established in 1993 and always specialising in the mail order of all the leading brands of cycling equipment. Road cyclist, mountain bikers, tourist and commuters are all catered for at merlincycles.com

Visit Merlin Cycles Ltd

Contact information

Call us on: 01772 432431
We live here: A4 & A5 Buckshaw Link, Ordnance Road
PR7 7EL Buckshaw Village, Chorley
United Kingdom

Category

Merlin Cycles Ltd is ranked 3 out of 48 in the category Bicycles

Merlin Cycles Ltd is ranked 5 out of 26 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.