I have had a few bits now from Merlin Cycles the last item been a winter bib and brace tights they were £36.99 what a bargain very warm and fit perfect. I am very very happy with the shop. Items are delivered very fast and the prices are great. Merlin's are my first stop for anything to do with mountain biking
I mis-calculated measurements for headset bearings to make a tapered fork steerer work on my straight tube. So when I asked could Merlin if they'd accept the opened package as a return, they obliged with no fuss whatsoever. I received full refund and correct headset by return of post. I shall definitely shop at Merlin again.
I'm really impressed.
The shoes in the color I wanted were unavailable in the U.S, Merlin selection tremendous.
I highly recommend Merlin Cycles. I regularly order cycling equipment from their website and always receive my order very quickly indeed. I've never had any problems with this top notch company.
The website is easy to navigate and was able to find what I needed with ease. The prices were better than most of its competitors and delivery was free and super quick. I will definitely use them again.
Title says it all really. No problems only recommendations
After extensive searching Merlin Cycles proved to be best value for exactly the item required.
Swift service and dispatch I woulsd thoroughly recommend and will definately look
at them first for anything in future.
Great people to deal with
Placed order on line (although there was some issue with the website when i tried to do this initially), stock turned up 2 days later. Fonzy would have given this the double thumbs up (then taken some barely legal teens into his toilet office, bit weird)HEEEEEEEEEYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY!!!
I've been shopping with Merlin since the days you had to pore over the price lists in MBUK and call them on the phone. Then, and since we all went online, Merlin have been my first choice of suppliers.
The stock might not be as extensive as some other large internet stores - but I know if Merlin have it (and they have most of the things I need), it'll be as cheap and often cheaper than anywhere else and I'll get it next day.
Service when things have gone wrong (never their fault) has been great. Really can't fault them.
I only tend to use yourselves and Chain reaction for bike related items online.
This is because you offer a fast service and are usually the cheapest prices online.
I will continue to use your selves for any future purchases.
I am one happy customer :)
I purchased a reverb dropper post from your site , 1st time using Merlin , I also bought some other products from a competitors store in the same town as you didn't stock it, and your product arrived more than a week earlier than there's, fantastic service I would highly recommend .
Bought a frame online,kept informed via email when a small delay incurred obtaining gear hanger. Easy to use courier tracking system,arrived on time and perfectly packaged,no problems. Will use again and would highly recommend!
Browsed the Merlin site , spotted a bargin ( world champ jersey @ £19.99), ordered 11.30 am Friday , package delivered Saturday morning ( less tahn 24hrs later ) ~ much to my wifes surprise.!!
Great Xmas present for me !
To reply as a company, please log in to your business account.