Milanoo reviews

Milanoo reviews

Good
8.0
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Très déçue

J'ai été très déçue de la qualité et l'aspect de la robe. Elle ressemble à un vieux rideaux ... Et la sensation du tissus sur la peau est très désagréable.
Je commence les demandes de renvois et je sens que cela va être compliqué. J'ai beau signalé que la robe ne me plait pas, que je veux connaître les modalités de renvoi et je n'obtiens jamais de réponses.
Le site n'est pas clair et lorsque l'on clique sur renvoi et annulation, on retourne sur la même page. Je sens que cela va être compliquée !
www.milanoo.com

Reply from www.milanoo.com

Chère client bonjour , si vous avez des questions , vous pouvez nous envoyer un mail via “ centre d’aide ” , et nos collègues vont vous aider .meric de votre compréhension
Voici le site :
http://www.milanoo.com/fr/help/Service-Client-module-index.html#contactUs
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The worst shopping experience I have ever had. Milanoo is a scam.

I have had the most horrendous experience dealing with this website as well as it's customer service. It has literally been a nightmare.
I recently ordered a bikini and a few dresses from Milanoo just to give them a try, because I have heard of them from an acquaintance. I ordered five beautiful looking summer dresses, all advertised as 'silk', 'cotton', and 'chiffon' as well as a ruffled bikini. The total came out to be $108.00 so- not bad. I waited a little bit over two weeks for the package to arrive, which was completely okay. When it arrived, I opened it and things just went downhill from there. What I encountered was an awful mess of spandex, polyester, and really poor workmanship. Some of the dresses were so short that they could barely pass for a shirt. The colors were awful, the stitching was on the outside, fringes were sticking out, and the fabric that they were made out of could barely pass for a swimsuit fabric. My biking actually came in RIPPED and SEE THROUGH. It was the weight and consistency of a pair of nylon pantyhose. It was awful. Every single item was just awful. I emailed the company immediately to request a return code as well as to discuss return shipping. They told me that I would be unable to return the bikini, since it is an 'intimates' piece, and that they do not reimburse return shipping. They also put you through an awful return process, requesting 'detailed photographs' of the problem, problem descriptions, and putting you on crazy deadlines to make returning as hard as possible (you need to ship it out within 7 days, but before that you need a return code which, once obtained, is only valid for three days). I sent them a variety of emails because I was furious- the fact that they false advertised their products and sent me damaged items is NOT my fault. I should NOT have to pay for return shipping if I received polyester instead of cotton. The very notion of this is ridiculous to me. The response to every one of my emails felt more or less automated, and never once addressed my issues with their clothing. The only thing they consistently asked for was pictures, and they very effectively skirted around everything I was trying to address to them. The return shipping was 29.33 Euros!!! That is $45!!! That is half of what I'm going to get back for returning my clothes! This is crazy. There is absolutely no reason why I should be dealing with any of this! The past few days have been a horror of emails written in broken english intermixed with running around with these 'clothes' and wasting time, money, energy, and nerves dealing with this absurdity. I will never, ever purchase from this website again. I will post this review on every forum and video that I can, so that people in the future can avoid situations like mine. I have never come across a website that has less respect for their customer. I have never had a more stressful and disappointing shopping experience. I look forward to this entire situation ending and never having to deal with them again.
Milanoo is a scam. Don't let them get you.
www.milanoo.com

Reply from www.milanoo.com

Dear Customer,

We feel very sorry about the things you have been through. And thanks very much for sharing your experience with us here. As for your case, we totally understand your situation, and after re-consider your case, we have send you an email with the solution. Please kindly have a check, and please feel free to contact us by all means. We understand that the returning shipping fee is very expensive, and we are working on your case. So please don't worry and have a check your mailbox. Your greatly understanding is appreciated!

With best regards.
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今回のドレスを購入して良かったと思います。ありがとうございました。

結婚式に向けての最初の一歩が今回のドレス選びだったのですが、納得いくまでご連絡をいただき、試着を何度もさせていただき本当に気持ちよくスタートすることができました。ドレスはオーダーメードのようにジャストフィットでイメージもぴったり!相手のグレーのモーニングにもぴったり・・・。気に入った服にあっててくれて今回は喜ばなければいけませんでした!また、式を挙げたあとには、必ず報告させていただきます。なんとお礼を言ってよいのか・・・本当に感謝しております。ありがとうございました。まだ他の買い物でお世話になることがあるかもしれませんがよろしくお願いいたします。
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Ich iebe meine neuen Schuhe von milanoo!!!!

Ich iebe meine neuen Schuhe von milanoo!!!!!!!!! Es hätte euch schief gehen können, aber ich und die schuhe haben 2 Tage sightseeing überstanden. Echt bequem, einfach zu reinigen, und toll zum drin rumlaufen. Super shop!
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Super!

Super! Ravie de mon achat, la robe correspond bien a l'image. bonne matière, une attache sur le dos a l'intérieur de la robe pour qu'elle glisse moins. Merci beaucoup milanoo!
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good

l'Abito è bellissimo fatto a misura. però mi raccomando non si poggia la spallina sulla spalla,come si vede sulla foto,ma si lascia cadere liberamente!!! è più bello lasciarla cadere!
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OMG. amazing

Omg, this dress i ordered for my wife is amazing, it looks exactly like the picture.The fitting is amazing (I can even afford to put on a few pounds) and the material is on point (it does not look cheap at all). I will surely recommend this site to all my budget conscious brides to be.
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Très bon site

Sur ce cite, il y a de beaux articles de bonne qualité et à un prix raisonnable. Seul bémol pour ma part, c'est le temps d'attente une fois les articles commandés. J'ai du faire appel au service client qui est d'ailleurs très efficace. Ayant un problème sur un article qui retardait l'envoi de ma commande, on a très vite trouvé une solution. Je n'hésiterai pas à recommander chez eux car ils sont sérieux.
www.milanoo.com

Reply from www.milanoo.com

Chère client bonjour , si vous avez des questions , vous pouvez nous envoyer un mail via “ centre d’aide ” , et nos collègues vont vous aider .meric de votre compréhension
Voici le site :
http://www.milanoo.com/fr/help/Service-Client-module-index.html#contactUs
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Contenta!!!

muchas gracias milanoo he recibido el paquete,con tres dias mas tarde de lo previsoto pero eso es normal ,puede pasar.todas la cosas muy bonitas. voy a sequir comprando en esta pagina
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Ni bien, ni beau, mauvaise expérience

J'ai acheté un sweet qui s'avère être très médiocre d'aspect et trop petit. Le retour est ma charge. J'ai donc perdu 37 Euros. Je ne renouvellerai pas l'expérience Milanoo...
www.milanoo.com

Reply from www.milanoo.com

Chère client bonjour , si vous avez des questions , vous pouvez nous envoyer un mail via “ centre d’aide ” , et nos collègues vont vous aider .meric de votre compréhension
Voici le site :
http://www.milanoo.com/fr/help/Service-Client-module-index.html#contactUs
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Perfect !!!

Recieved my dress just in time even though you guys didn't think it would make it! It is beautiful, intricate details and just amazing. Not exactly the same as the picture, but maybe even better. Thanks so much!
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perfect!

I bought this jacket for my sister and she found that the colour was perfect. However, the shoulder/arms/collar were too wide and the buttons were really loose. Overall, she was happy with it and the shipping was surprisingly fast.
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I love Milanoo !!!

I received my order today and I am happy and satisfied with my order. I will return soon because it's exactly my style and I love being original ^^

Thank you Milanoo
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Great deal!

Quick deliver, awesome and polite support team, goods arrived flawless.
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espetacular

Je suis heureux avec le colis
satisfait
merci
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servizio perfetto

Il vestito è molto bello e ben confezionato esattamente come da immagini. Ho acquistato una taglia 42 ed è perfetto. Consegna e assistenza impeccabili.
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I'm just amazed by my dress

I was so happy when my package arrived before time today. I was expecting it most anxiously because it's my wedding dress and it's eorfect! Thank you so mucho Milano for your attention towards me I. This time.
Hope to shop again soon for my church wedding dress :)
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Fantastic service

I ordered this dress for my mother for my wedding and it was gorgeous!!Loved the way it looked and made so very well.I also received it in the amount of time they told me and it was a custom order...fantastic!!Will be ordering from Milanoo again.
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Genial

El pedido un exito
La ropa muy bonita
El envio rapido
Un 10 como valoracion
Gracias por todo
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the best online shoes shop

My order number# en_mi_140127182556_463 arrived just 5 days after it was shipped to me. I got pair of platform sneakers and Valentino heels replica (the best one on the web I have seen so far)and a purse. I was very happy with the quality and it all came nicely packed in one big box ans each item was packed individually. The sneaker I have worn so many times, they are so high quality for the price.

www.milanoo.com Details

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