We phoned Miller Metcalfe around the Christmas period to arrange a structural survey on a house we are potentially buying. We did not have to wait long for the survey date and it was soon booked. I had a few concerns about the house we are buying and told Miller Metcalfe these concerns, they told me to send an email to the surveyor.
To my surprise the surveyor phoned me a day before she was going to the house to ask me my concerns. Once the survey was done, I also got a phone call on the day explaining about the house concerns.
The report was SPOT ON, had loads of silly things we did not notice and I mean, we have made quite a few viewings of the house. Report was very professional and we also paid for photos too. Photos are very clear and give you a better insight to the property.
I would highly recommend this company to anyone and I will be in the near future.
I must admit that I was initially a little suspicious of the 'competitive' cost of this Homebuyers' Report but I was pleasantly surprised by the quality of the report, preceded by a very helpful verbal update from the surveyor. Overall, I am extremely pleased.
We had a recommendation for Miller Metcalfe from a friend and we used them to provide a full building survey for a property purchase we were making. Their service was excellent; half the price of another quote we received but still gave us a thorough report which was delivered quickly. We also appreciated the support given to us by the surveyor which included a call both before and after his visit to discuss any specific issues we wanted him to check and then his findings. They were very professional and kept us informed all the way through the process; we wouldn't hesitate to use them again or recommend them.
Arranging the survey was fine, but it was delayed due to an avoidable error, adding an extra 5 days into the turnaround time. Whilst the survey itself was good quality and very thorough, I had to chase for both the verbal and written reports.
The delay due to the survey not being done on the correct day, and the requirement to chase for both a verbal and written report were significant when I was expecting to have the survey completed on a certain day.
I would use Miller Metcalfe again, but I feel I would need to micro-manage them to ensure the survey is done on-time and the surveyor contacts me without prompting.
I'd definitely recommend Miller Metcalfe. They called to talk through the main points of the building survey after they'd done it, then provided a solid, detailed document that allowed us to go back and negotiate over price. Great service.
Excellent service, I will recommend to other people. I will also be using them again myself. Best £275 ever spent. Quite a lot of issue's came to light on the report, causing me to review the house purchase, saving me a lot of time, trouble and probably thousands of pounds. Thank you.
Easy to arrange a survey. Fast service. Would have now hesitation in arranging another survey for myself or recommending them to friends or relatives or anyone who is looking for a firm to provide a quick and efficient service.
The service was of a professional standard which was provided in a timely manner. The service provided information that was jargon free language and easy to understand. I was able to contact the surveyor directly which was a bonus and very professional. It was value for money and saved me a lot of money in the long run
If you need a survey undertaken on your property then I would highly recommend Miller Metcalfe to do this for you as there service is second to none, I received a very detailed home buyers survey within 72 hours of the survey being done. The surveyor was very thorough and undertook the survey in a very professional manner.
Once the survey had been undertaken Mark called me in the evening to discuss his findings and this was really useful and gave me a good overview of the property together with its plus and minus points. Mark said to call him if I had any issues with the survey report but on receipt I found it very clear and well laid out so I had no need to call him on any points. The report helped considerably in the decision making process and I have now purchased the property The report recommended an electrical inspection which revealed a fair number of small points and I will be able to get these tidied up and safety checked before occupation which is reassuring.
A first rate service from start to end. The initial contact was quick and easy with a detailed outline of the service they would provide. The surveyor meet me at the exact appointed time and was very thorough with the examination of the property. He went through everything with me before his departure and the final report was e-mailed to me right on schedule. The fee was also competative and value for money. I would recomend them to anyone.