We chose Miller Metcalfes surveyor as he surveyed our house for our buyer and was very thorough so we felt he would work well for us. His report was prompt and covered the problems we saw. He also took time to talk to us about a very odd damp problem which had no apparent cause. We took specialist reports as recommended and found a very expensive problem which had been miss diagnosed by a surveyor for a previous buyer. Unfortunately the seller would not listen so we did not proceed. We will use Mark again when we survey a new purchase.
I was exceptionally pleased with the Survyeor's Report, every room was reported on with attention to fine details. Very well worded and the photographs were very clear and any faults were photographed. The Surveyor's view on what was graded 3,2,1 was very helpful. I would not hesitate to recommend Miller Metcalfe Surveyors and I would use the Company again if I move again. Many thanks
The report was very detailed and I have carried out some of their suggestion before going ahead with the sale and have saved myself a bit off money . And I also know what work needs doing after my purchase is completed. So no unexpected hidden costs. You get to find out what your really letting yourself in for.
Easy to book, quick to carry out the survey, and our particular surveyor was more than helpful particularly when I phoned him a few times to discuss various concerns I had regarding the property following his initial discussion with me regarding his findings. I would certainly use again.
An excellent service from start to finish. From placing the initial order to speaking with the surveyor and receiving the final report. Can't fault anything and good value for money compared with other quotes I received.
from requesting initial info about a survey to the surveyor going out and then receiving the full report took just a week ! very impressed with the speed and efficiency -everything has been carried out in the utmost professional way and would wholeheartedly recommend the company
We were satisfied with the first Survey carried out by Miller Metcalfe on a property which unfortunately did not proceed to completion. However we were very disappointed with the subsequent Survey carried out on a different property. We commented by email on several points which bore no relation to the property that was surveyed. We received an emailed reply showing our amendments. After moving into the property we have discovered several problems which should have been noted by the Surveyor.
We have recently used Miller Metcalfe for 2 surveys on properties that we are looking to purchase.
The first time around Miller Metcalfe were appointed by our mortgage provider without us knowing who they were, or that they specifically would be used. The house purchase fell through as a result of the survey finding that the property did not have planning permission or meet building regulations for an extension. The surveyor - Mark Shepherd - called me in person to explain his findings before either the survey report or the valuation report had been submitted, meaning that this bad news could be explained, digested and understood, rather than hitting us unexpectedly. This was enormously appreciated by us, and made the disappointment of losing the house purchase much easier to bear.
As a result of the positive dealings with Miller Metcalfe the first time around, we appointed them directly a few weeks later to undertake a full building survey on another property (purchase still going through at present) and found the admin team (who we had not dealt with last time) pleasant and helpful to deal with.
By request, the same surveyor completed the survey for us, and has today submitted his report to me, having called to explain in advance earlier in the week. Thankfully this time there are no major issues and fingers crossed the purchase will now proceed without problem.
While we were overly cautious going for the full building survey, when a lower home buyers report would probably have sufficed, we are grateful for the service and detail that we have received. There is no doubt that we have received value for money, and I would have no hesitation at all in recommending this company to friends and family.
the report itself was very thorough however it took nearly two weeks to get the survey done after i had been told prior to payment it would be done within the week, after payment it was then delayed to take place a week afterwards
We phoned Miller Metcalfe around the Christmas period to arrange a structural survey on a house we are potentially buying. We did not have to wait long for the survey date and it was soon booked. I had a few concerns about the house we are buying and told Miller Metcalfe these concerns, they told me to send an email to the surveyor.
To my surprise the surveyor phoned me a day before she was going to the house to ask me my concerns. Once the survey was done, I also got a phone call on the day explaining about the house concerns.
The report was SPOT ON, had loads of silly things we did not notice and I mean, we have made quite a few viewings of the house. Report was very professional and we also paid for photos too. Photos are very clear and give you a better insight to the property.
I would highly recommend this company to anyone and I will be in the near future.
I must admit that I was initially a little suspicious of the 'competitive' cost of this Homebuyers' Report but I was pleasantly surprised by the quality of the report, preceded by a very helpful verbal update from the surveyor. Overall, I am extremely pleased.