Misco reviewed by

8 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Avoid ! They blame YOU for THEIR mistakes !

Update to my "AVOID !" review. They blamed me for the fact that the order dispatch note and the parcel only had the last half of my address.
I have printed out their first communication regarding my order in the form of an Order Request, which clearly has my full, complete and accurate address under billing information AND delivery information.
The next emails from them was the order confirmation and dispatch information, which contained the incomplete address.
So between order request (which proves I filled in the forms correctly) and order confirmation, my address lost its first two lines.
After an investigation by a senior customer services person 8 days later I was told that I had filled in the address field wrong, how could that be if it was correct on their order request email ??
I was given a "goodwill" partial refund but they have not addressed my point about THEIR mistake as I have had no emails since I sent evidence that it was their mistake.
I have spent a great deal of time and energy on this as I think it is appalling that companies get away with shoddy service and then blame the customer.
I still say AVOID ! I for one will never use them again. There are much better less dysfunctional companies out there that deserve our custom.
Appalling, stressful, experience, they only put the last half of my address on a valuable delivery. It was only because an intelligent City Link courier remembered my name from a delivery two days before, that it got to me at all.
I sincerely regret buying from them and hope what I bought does not break down, I would have to instigate a dispute through my card company as they would ignor the problem. I will never buy from them again.
If you get an email from them at all it will be too late and not address the proble
They are the worst company I have ever ordered from in many years of internet shopping. AVOID, AVOID, AVOID
1
Alan Byron found this review useful
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