My Account manager always on the ball, nothing is too much trouble, I get my quote from him very quick, I send a order throught to him, goods are always delivered the following day, never had anything go wrong, invoices always follow in the post after goods have been delivered.
I would highly recommend
The title sums it up.
Their website is okay, although the range of stuff on sale can make searching a bit long winded. Their main page is a real mess.
I've phoned up to get advice and they usually get it right. Have been passed around a bit on occasion, but we normally get there in the end.
I use Misco as one of my main suppliers to my IT support business, and I have never had a problem with either the helpful staff or the delivery.
The only thing I can say is the website layout could do with some improvement, as the navigation can be a bit tedious.
Price wise, maybe a bit more expensive than eBuyer, but at least I know the stuff will arrive and I get a personal service from my account manager, unlike the rather impersonal and not very helpful service from eBuyer.
Overall, five stars!
I ordered a TFT monitor from Misco. In fact I was directed to the company by a price reference web site but the product I initially wanted was not available. The Misco website suggested an alternative item which appeared o.k. so I ordered and paid a heavy premium for a Saturday morning delivery.
There was no delivery.
Having wasted a great deal of my weekend Misco did manage to refund my payment but have comprehensively failed to acknowledge their poor service or apologise. I shan't waste my time with Misco again.
Bronwen found this review useful
Have been a customer for years. It can be a little difficult to find what you want on the site (the product sub categorization and search result filtering can be improved significantly) but the service itself has always been top rate. Order processing and delivery is always prompt. I have not had any cause for complaint. Recommended.
Misco made fundamental mistake with processing my card and charged me twice. They were stubborn and not helpful. I was without my money for over 16 days (actually I had no money at all as my account was overdrawn and my salary sunk to cover the unauthorized overdraft).
I advise everyone who does not have spare money to give to them not to use their services.
And also forgot that half of my order had to be refunded anyway because they had no parts in stock even the website said they did have!
Though I have found Misco to be OK in the past, though not as efficient as Amazon, I recently purchased a laptop on Misco that was listed at a certain price and quoted as In Stock.
The day after my order - that's AFTER you are through the checkout process including authorisation against your bank, I was contacted and advised that the offer was no longer available and the price of my product had increased by 25%, if I still wanted it. Misco terms and conditions and fine print allow them to do this even after it appears you are entering into a contract to purchase at the listed price. Regardless of whether this is bordering on false advertising, it's simply terrible customer service and means that you can't trust the accuracy of prices listed when comparing against other companies and websites.
BE WARNED. Though you can cancel the order, if you make a decision to go with Misco over another supplier, and they subsequently refuse to continue with the sale at the price listed, you're back to square one, and you may have missed out on other deals.
Throughout the process I also found the customer service agent condascending and unable to accept that this was terrible for consumer confidence. If (as they claim) this happens infrequently, then is it such a big issue to honour the stated prices in the few cases it does and thus provide a more reliable service?
I have two PoGo printers - black ones, purchased from Misco online in September 2009 for £20 each. The printers work well with Sony Ericsson K800i/K750i mobile phones and modern Canon and Panasonic digital cameras via Bluetooth/USB, as appropriate for each device. PoGo's print quality is very acceptable, though obviously not as good as prints from an inkjet printer. Then again, with PoGo you don't have to worry about replacing cartridges. And PoGo is very portable.
However, the special PoGo ZINK paper is hard to find. It's unlikely you'll see it on the High Street. As I did, you'll probably have to buy online. Also - paper pricing is very variable. Shop around for the best deals. The cheapest price per print I've achieved is around 18p. In addition, the paper is not good at sticking to some hard surfaces. It tends to peel after a while - especially in areas like kitchens and bathrooms where moisture is prevalent or there are extremes of temperature. So, if you're the sort of person who likes putting stickers all over the place (me) you might be disappointed with the 'gripability' of these ones.
Yet, PoGo is generally a cool product. I would have awarded it five stars if the prints stuck better and the paper was more widely available. Hopefully both these situations will resolve. I should further add that, in my view, since it seems that Polaroid will make most profit from paper sales, the price you pay for PoGo itself has to reflect this. Perhaps if you think of POGO/ZINK in the same terms as RAZORS/BLADES & PRINTERS/CARTRIDGES you'll be a contented customer. Otherwise... Recommended!
Misco is a good site. Every order I have placed was fulfilled to my expectations. I can't criticize their customer service or delivery, both of which have been excellent.
My only criticisms are that their stock selection doesn't appear to be as big as some of their competitors and their prices aren't often as competitive.
I have ordered a few times and always found the experience to be good. The only thing I sometimes struggle with is the that website is sometimes hard to navigate around. This is not helped by the sheer volume of products. They always deliver on time and I will be back again.
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