Next day delivery paid for - exceptionally bad customer services - not contact telephone number
18 January 2013 I ordered dress and jacket for my daughter's birthday, paid for next day delivery as its her birthday on Saturday 26 January. 23 January still hadn't arrive contacted customer services. Avoid this company. Take your money do not deliver the goods.
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I am sorry to hear that you did not receive your order on time, however I can confirm that your order is out for delivery today. Unfortunately due to the adverse weather conditions your delivery was delayed and we apologise for any inconvenience caused by this.
As a gesture of goodwill we have refunded you your shipping cost which will appear in your account shortly.