Missguided reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

one word, HORRIBLE.

I ordered a dress for a special occasional from this web site. not only did it take TWO WEEKS to come in the mail, when it arrived at my house i had to pay an extra $33.00 in duty, which it specifically states on the website that you will not be charged any extra money on duty. NOT IMPRESSED. oh and to top it all off... the dress was THE WRONG SIZE. two sizes too big. i ordered an 8 and got a 12. spare yourself ladies.. do not order from this company.
    TrustScore 6.3 / 10
    4,743 Reviews

    Reply from Missguided

    Hi Sara,

    Please accept my sincerest apologies on this matter!

    Can you kindly email meat customerhelp@missguided.co.uk with a clear image of your invoice and also the letter showing you were charged $33.00 in duty so that I can investigate this further for you.

    Once again, I am sorry about this matter.

    Best wishes
    Sana xx
    Comment (?)