Missguided reviewed by

manchester, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Could be better!

I ordered two dresses on Friday with next (working) day delivery, so they were to arrive today. I received the parcel as expected but instead of two different dresses I was given two of the exact same dress. I have no idea how this was done as it clearly states on my receipt the two dresses I ordered and they are completely different.

So I emailed customer support and I am waiting for a response as to how the problem will be fixed. I am sure they will resolve this problem as they are a lovely, friendly team but I suggest in the future they pay more attention to what they are supposed to be sending as this is yet another problem with this company.

On the other hand, I love the missguided collections and will probably buy from them again as even though they can make mistakes, they resolve the problems as best as they can.
    Missguided
    TrustScore 6.3 / 10
    4,744 Reviews

    Reply from Missguided

    Hi Ashlee,

    I am very sorry to hear about this mix up, after I am glad to see that our customer service are resolving this issue for you.

    Best Wishes,
    Grace xx
    Comment (?)