Ordered back in December, the website was playing up and order seemed not to go through, turned out it did, 3 times!! So charged three times, received two orders, sent one back which I paid shipping for! 3 months later and I still haven't received my refund for their mistake! I have e-mailed and e-mailed, the customer service is awful. Initially I received email replies meant for other customers and also saw the customers original e-mail. Made me very confused and annoyed. Sent them another e-mail this morning after checking my bank account, and wait for a reply. They should really have a number to call! Feels very disorganised. Not using Missguidied again. Fed up.
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