Great clothes at good prices but sizing too small and doesn't match size guide
I saw a lovely dress on the website, although I am normally around a 10-12, I carefully used the size guide and I matched all the measurement for a size 12 so ordered this. When it arrived, I couldn't even so much as get it over my shoulders. I sent it back and asked for a 14 aware of the £3 charge I would also incur to do this. When it arrived, I looked way too heavy up top so had to send it back today. I will again incur another £3 charge, it's a bit frustrating when the measurements on the size guide differ from their actual sizes and the customer has to pay for this. I am looking a dress now which I have fallen for but it's reduced to £8.99 and if I have to go through the same again, I will be paying almost double that for the dress!
To reply as a company, please log in to your business account.