Missguided reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Terrible customer service, I have ordered a lot from miss guided but I won't be anymore

I ordered lots of clothes for my holidays and I wanted to return a few things for a refund. It has been 16days and I still haven't had a refund. I have emailed and emailed and I'm just not getting anywhere. I am having to repeat myself on every email I send as there is a different person replying every time.
I was asked to send proof of postage on my Items I did so and still haven't gotten a refund.
    Missguided
    TrustScore 6.3 / 10
    4,748 Reviews

    Reply from Missguided

    Hi,

    I am extremely sorry for the problems you have experienced with regard to outstanding refunds. I would like to work with you to reach a resolution to your satisfaction so I have emailed you from customerhelp@missguided.co.uk. Thanks, Diane xx
    Comment (?)