Missguided reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service even when returning a purchase

A friend recommended Missguided.co.uk to me after she had bought something with them and loved it. I checked out the company and found their great, on-trend styles for very affordable prices. Although I was skeptical about the prices and therefore the potential quality of the garments, I bought two dresses from them. One I kept (loved the quality of the dress and style for the price) but one I returned (solely because I felt it didn't suit me, no reflection on them).
I've always been cautious of buying off online sites because I've always hated the process of returning purchases and then the refunding. Missguided however made it so simple. With the parcel, they included postage labels and instructions on how to return an item, all extremely simple to follow even for someone who hates the process. They refunded my money within about 4 days (with 3 pound reduction for postage, fair enough) and it could not have been simpler. Will definitely be buying from Missguided again, they're excellent!
    Missguided
    TrustScore 6.3 / 10
    4,746 Reviews

    Reply from Missguided

    Hi,

    It is great to hear you found our website and clothing range to your satisfaction after your friend's recommendation. It was unfortunate that one of the dresses did not suit you but you did not have any issues with our returns process. Thank you for your very kind comments and for writing this lovely review :) Diane xx
    Comment (?)