Missguided reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

terrible customer service, poor quality and sizes

Both times that I have ordered with misguided there have been problems with delivery. One parcel which totaled c.£200 never arrived and i was left out of pocket. The second time misguided never gave the correct address, missing out the building name and my parcel never arrived on the next day delivery, after this i was told there was nothing they could do and had to wait until monday for it to be delivered at which point was too late. This was all done over email which although you have an audit trail is very frustrating as you cannot speak to someone over the phone and get the matter dealt with quickly. They do not take any responsibility or understand the frustrations therefore it is clear to understand that I will not be placing any further orders with misguided nor are my friends.

I agree with everyone else SIZES always out and POOR POOR QUALITY clothing
    Missguided
    TrustScore 6.3 / 10
    4,748 Reviews

    Reply from Missguided

    Hi,

    I am extremely sorry that you have experienced problems with regard to your parcel deliveries. I have emailed you in relation to this matter from customerhelp@missguided.co.uk. Thanks, Diane xx
    Comment (?)