Missguided reviewed by

1 Reviews

Review by confirmed purchaser
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trustpilot stars

Messed up my order, clothes were okay

Ordered a simple top and skirt, but received a top and watch, with someone else's delivery notice. Top was too small s/m I'm a size 10, so double check what size you might need in some materials. Due to home issues couldn't return the items within 14 days. I emailed about my wrong delivery invoice and the person seemed to understand, I asked if there was anyway I could get my stuff sent out straight away before I returned the wrong items, they ignored that question, and ignored when I asked if I could just hand the stuff back to the woman who delivered it when I got my new stuff delivered. Then the next day a new person emailed me, didn't seem to have read any of the stuff I'd said previously and just told me how to return the items. Overall, clothes were good for price, delivery was quick, but whoever is packing the stuff and emailing people are awful.
    Missguided
    TrustScore 6.3 / 10
    4,746 Reviews

    Reply from Missguided

    Hi Holly,

    We are extremely sorry to see that you experienced difficulties when shopping with us on this occasion.

    We have contacted you via email regarding this matter.

    Best wishes
    Clare xx
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