Missguided reviewed by

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Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

APPALLING refund service!!

I returned a delivery using MyByBox on 3/9/13, after many emails from myself to Missguided I eventually got refunded wrongly on 8/11/13 & am STILL trying to get the rest of my money back that missguided owe me! I have been offered nothing in compensation just emails saying it will be sorted when it never is! I'm absolutely furious and so appalled by the customer service or lack of shall I say! I would say 0 stars but it doesnt give you that option!
1
Amanda Holmes found this review useful
    Missguided
    TrustScore 6.3 / 10
    4,748 Reviews

    Reply from Missguided

    Hello Rebecca,

    Thank you for taking the time to write a review.

    We are so sorry to hear of the issues which you have experienced with regard to this. We have checked your account and can see that a refund has been issued for the returned items.

    Please accept our sincerest apologies. We have forwarded your feedback on to the concerned parties so we can try to improve our service and quality in the future.

    Best wishes,

    Missguided Customer Care xx
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