Missguided reviewed by

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Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

did not get a refund

ordered a dress first time the order didnt go through even though the last page stated ' thank you for your order'
emailed customer service. in fairness they were quick to resolve my issue.
re-ordered the same dress came the next day which i was pleased, unfortunetally didnt fit me so i had to send it back.
posted it, they have received it as i had an email ( again, which was very good) however never had my money refunded back to my bank account.
as you could imagine i was very disappointed.
i would suggest to be very vary and check your bank statement if indeed you had the money back
1
Amanda Holmes found this review useful
    Missguided
    TrustScore 6.3 / 10
    4,748 Reviews

    Reply from Missguided

    Hello Eiminta,

    We apologise for the inconveniences caused.

    We have checked your account and can see that this has now been resolved.

    We want to thank you for providing feedback which we can confirm has been forwarded on to the relevant departments. We can aim to improve our services in the future using this.

    Best wishes,

    Missguided Customer Care xx
    Comment (?)