Missguided reviewed by

1 Reviews

trustpilot stars
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trustpilot stars
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trustpilot stars


I made an order on 12/11/13 it was apparently dispatched on 13/11/13 I went for the free delivery to Aus & nz which should only take 8-10 working days. Now it is the 28/11/13 and still haven't received my items! I ordered 2 tops, 1 skirt and 1 crop top which all together cost me about $104 Aus dollars! I have contacted customer care numerous times and countless times they have told me to just keep on waiting for a few more days (3rd email to the within 1 week) I have waited long enough and I am very angry! They haven't also asked me to check with my local post office just incase I have missed my order so I did I went to my post office that same day and asked whether there was a package for me and the man said no.

What should I do guys? Keep on waiting or?
    TrustScore 6.3 / 10
    4,742 Reviews

    Reply from Missguided

    Hi Sugaplumz,

    We're so sorry to hear that your order took longer than expected to reach you.

    We suggest in future that you select our express delivery to ensure that the parcel you order is trackable.

    We apologise for any inconvenience caused.

    Best wishes,

    Missguided Customer Care xx
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