I check Missguided's New-In section every day, the clothes are such reasonable prices as well as the post and packaging. They always have good deals and offers on too and being a student means I get a 10% discount!
Only complaint is i have had problems in the past with their courier company DX, they are awful!
I got sent the wrong items of clothing and it was very difficult to communicate with Missguided because they have no customer care telephone number, so you have to email in. They are very unprofessional. I was asked to take pictures of my invoice (more than once because they lost the original picture) and also take pictures of the clothing as proof that I received the wrong items. When I sent it back, it got sent to my billing address rather than my delivery address and they claimed that this was the correct address - so I had to pay for postage to send it to the correct address. They ran out on stock on an item which I ordered, whilst it was being processed, so I had to be issued a refund. I have been asked to scan my passport and send it in for security reasons - which is unacceptable because this is personal information. I am yet to receive my order, more than a month later. I am very dissatisfied with the clothing, the quality is bad and looks very different from the website. Dealing with Missguided has been very stressful, I definitely would not recommend to anyone.
Won't return my dress because there is a makeup mark, even though the dress hasn't been worn and labels are on, and now arent sending me the dress back and not giving me my money! Disgusting service!
I think Miss Guided has a great selection of clothes and for unbelievable value for money but their delivery company they use is atrocious and not even worth the free delivery they offer. Would rather pay to have my clothes delivered on time and not have to fork out double the money to have to go buy another outfit as the one I ordered 5 days ago which should have been there the next day hasn't turned up. I have ordered three times and some sort of problem has occurred during delivery. Until Miss Guided change delivery company I won't be back.
The overall price and clothing on missguided I believe is a good standard ! The only downside is the website constantly freezes or items of clothing will say there in stock when there not . My friends have told me they've had Multiple payments taken and it's been ages before its been refunded. Overall I do love missguided and there clothes . I just think they need to work on there site and the glitches that happens.
The delivery was great with an update via email to say if it had been dispatched or not. The dress I bought was just as I had expected it. The delivery cost was cheap in comparison to other websites.
I will definitely be recommending the site to friends'.
Couldn't fault any part of the process.
Shopping with missguided is easy to do theres alot of nice and statment pieces however the only let down is the quality of clothing and the delivery methods as my first two orders were late on arrival and i did not recieve them the next day however the last 3-4 orders have arrived next day but have been left outside my door which means they could have been stolen or taken by passers by, even when im at home your delivery courier company do not ring the door bell or even knock they just duno it outside or try to ram it through the letter box this type of service is not acceptable and not the type of service you would expect for an item which me the customer should recive
I have recently just ordered separately two different items off missguided. One a bikini and another a dress. They both came the day after I ordered them. The tracking is brilliant; telling you where they are and when it has been delivered. I am happy with both items and will Definatly be purchasing from the website again.
recently have bought a onsie it came with a hole in it, bought a pair of size 10 jeans they were more like age 10, sizes come up terrible. prices have also gone up, used to buy stuff from here as loved what i got for my money, lately terrible quality with silly prices.
I found the perfect jacket for a party and umm'd and ahh'd about getting it. I looked online a few days later and the jacket had gone on sale! Bargain! Ordered straight away and it was hassle free! Definitely order from missguided again!
What an awful company! First they don't send all the items together so we have to chase them & finally we do get the missing item sent to us. The missing item was on the dispatch note & we were charged for it. Then we send some items back & I am still chasing my refund. Again they refund some items however there is one item I am still waiting for the refund. Clever I guess they hope you will forget about one item! I am chasing via email & they don't reply to your emails. I am chasing a refund so they send me back the re-dispatch reference info! My daughter is band from ordering from Missguided again because there are a lot of great companies out there & this is not one of them. I would avoid spending your money with this company.
I purchased some shoes from missguided and I was wearing them for the first time. I was out with friends when they just completely fell apart - the glue holding the shoe together just came unstuck. I fell and sprained my ankle. The shoe was so poorly made and it caused me an injury!!! I advised missguided customer services of this and they were so unhelpful - didn't actually listen to what I was saying and didn't seem interested. I am appalled with this service.
Ordered a t.shirt in the sale which was a bargain. The service was impeccable my order arrived the next day. I was very pleased with my purchase and would definately use misguided again. Thank you
I was very disappointed with the experience misguided but I think it's mostly to do with yodel rather that misguided but as they are working alongside them I have to just make my comments. I ordered 3 dresses from misguided after being recommend by my sister. I waited in all day for my delivery and nobody came. Got an email to say my package was left in a secure place but it was nowhere to be seen. Someone stole my items that could have been with me had he knocked or left them with my neighbours which I asked if I wasn't in. After countless emails to misguided and yodel I finally got my dresses sent out to me and then the driver did THE SAME THING! Luckily I went outside and saw the package was there so I got my dressed but they were poor quality. One the lining was coming away, one had a dodgy zip and the other didnt look good so I sent them back. As an apology they said I could have 10% off my next order that had to be FULL priced and used by the FOLLOWING WEEK! That's ridiculous so I wouldn't recommend this website to anyone and may never shop on here again. Though I wasn't impressed with the way things went the people sending the emails were polite and quick in response.
If you are looking to return an item for a refund to Missguided, beware or avoid completely. I had to wait nearly a month for a refund not to mention having to chase the care team up with copious amounts of emails. I got several responses from different care team members asking me for the same information I had already given them numerous times. I felt fobbed off & it caused me a lot of effort, time & stress. They were in breach of their terms & conditions & sympathise with anyone who was in my position. I had to email & tweet the company with my disgust before any action was taken on their part. It is a shame as their line of clothes are so good, but the way they handled their refunds has put me off shopping with with them.
Omg miss guided is the place to shop the clothes are fab perfect for finding that party dress or just casual clothes Im currently not shopping anywhere else ATM. The next day service is fab would recommend this website to anyone as it is just amazing
I love the clothing at Missguided, it is dispatched quickly and I love that you get text alerts on when your package is arriving. The only reason I gave 4 stars rather than 5 is due to once having a damaged product sent to me and another time having £4 deducted from my refund to pay for postage of a returned product that was too big for me.
I purchased quiet a lot from you recently delivery was fantastic but returning them was ridiculous it cost me nearly £9 to return. I know you do the collect and send service but that takes a while before you receive it. Although I've seen things on your website I've decided against order because of this.
I ordered with misguided and they sent me my items without sending me an email with my order number. So when I decided I wanted to return the items they refused me a refund as I am unable to give them an order number. Shockinggggg!!!
I was extremely happy with this service, I received my order within 24hrs of ordering it even although i didnt pay for next day delivery and was very happy to see the added extra of a pre paid sticker to send any items back which didn't suit. I would certainly recommend misguided and looking forward to wearing my new dress :)
We order a dress and they sent the wrong one, this was for my daughter who had a party to go to on the Saturday. They said they would send us the right one once we had sent the wrong one back, but that would of been to late for the party.
So we just reorder the right dress again, and I must say the deliver was very quick which was a good thing. If you need to order something just give them plenty of time to get the right item to you!!!
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