I live in Canada,so ordered from Canadian website of mobilefun.My product was shipped 1 day late,and was in stock when I ordered but after I paid,my order status was ''Paid pending stock''.Contacted customer service and received an answer within 1-2 days.Apparently this doesnt mean its not in stock but that the order is just pending.Anyway,it shipped on June 26 while I ordered on June 24;my package arrived in the mailbox on July 2nd,wich means 6 days,wich also mean it arrived before the estimated date(8-10 business days),even if I chose the untracked service.Maybe I was just lucky but shipping was really fast.On the downside,the packaging was minimal,wich mean a bubble air envelope,but the worse was the product itself;my product originally come in a cylindrical plastic packaging;it was in it,but the down end of it has been seriously damaged;the plastic was cut and broken,like if somebody tried to open it or something smashed it at this place.On the other end,the top cover was linked to the plastic cylinder with a weak piece of scotch tape,wich was badly sticked to it.Im having some doubt that the product is brand new,maybe it more like a used product.However,the product work well,shipping was perfect,just the condition of the product that need to pay more attention to it.I give 3/5 because of the perfect shipping,but the bad condition of the product.
I recently bought a Draco Aluminium Bumper case for my HTC One,and mobile fun was the only British web site to stock this case,i spoke to customer services and they where very helpful,and told me how many they had in stock.The bumper case was shipped out first class Royal Mail,and arrived the next day.Thank You Mobile Fun.
Ordered a product, which I got quickly, that wasn't right for what I needed (even though the product description suggested otherwise) and it was returned to them for a full refund - no postage fees, easily done and absolutely no hassles in doing so. You really get the mark of a company with it's customer service and in this regard they really were excellent.
As a regular customer of Mobilefun, I have been delighted with every purchase I have made over several years. All purchase I have made were well packaged and sent out on time. I get a text message on the day of delivery and given a slot within the hour, when to expect delivery. I have never had to return any items bought and the service is first class. Second to none. I would not hesitate to recommend Mobilefun to any new customer. Check other reviews , all are five star. Just what Mobilefun deserves.
Always a great range of acessories for mobile phones. Good levels of stock and fast delivery. Prices are always competitive and nearly always cheapest. Good menu structure easy to navigate on line. Products are good quality.
Thank the whole team for the attention, education and commitment to attend me in all my requests.
Keep it up and congratulations!
I will recommend MobileFun to all my friends, acquaintances, relatives and anyone who asks my opinion.
Very fast and professional service, a company that actually knows the true value of customer service, you are kept in the loop from the second you order and the products are not the shabby, second rate items you can find on certain auction sites!
I ordered a bluetooth headphone and a Kindle Paperwhite cover. While the headphone was obviously a budget model, I am completely satisfied with it. It works great, good volume, good ergonomics, great battery time and the price was a joke. The Kindle cover is almost like real leather (it was sold as synthetic), great ergonomics and seems sturdy. I ordered it them with a few clicks, they arrived to Hungary in 6 days (a weekend included).
i had some trouble with my first order but not because of MobileFun. it was a faulty product and they replaced my item in a short time. it would be a good thing that from time to time, they would personally check the quality of the products sold on their website, because sometimes bad things occur and not due to to them, it is just the manufacturer. also, a little more personal experience with the customer support, meaning that if i started a support ticket, i would like to continue to the end with the same person that i`ve started my conversion, not to receive every answer from a different person every time. Overall they deserve 7 stars, not just 5.
I am from Indonesia, after a week my order didn't come i made a report to their CS with fast respond they gave the best solution by reshiped my order within only 4 days i recieved the package. Really recommended shoping website.
A friend sent me a link about a thingy called a PadPivot. Now I use my iPad a lot and it is not always easy to prop it up yo use portrait style even tho' I have a posh case which is supposed to act as prop as well as a cover.
Looked up PadPivot on the internet and decided to get one. Never used this company before so assumed as with every other one, the promised delivery time was a figment of someone's imagination. Not so!.
The thingy arrived exactly on time as promised. Now there's a thing!
Anyway the PadPivot is great. Used it at a committee meeting to hold my iPad with all the paperwork loaded (I try to be paperless as much as possible) and had a queue of people to find out what I'd got and where I'd got it. I guess Mobilefun will be out of stock of PadPivot by the time I write this.
This is the second time I've bought goods from Mobilefun. My first was a cover for my HTC Sensation (far better than an iPhone!!). I decided to give them a call and found them informative and interested in what I had to say about the Sensation. It was new on the market at the time. I still have the phone and the cover and both are still going strong after two years. I then upgraded my Senstaion to the amazing brand new HTC One - MUCH better than the boring iPhone. I ordered a cover for it but, I got it wrong! What I ordered was for the smaller (inferior) HTX One X. I believe a great phone but smaller than the new 'One', hence it wouldn't fit. I gave them a call, nothing was a problem, they sent me instructions for it's FREE collection and told me that a new 'One' cover would be sent out, no quibble, no fuss. This is a GREAT company who wants to help - which in itself, is different!! If you've not used them before - I would HIGHLY recommend them!!!
I have used Mobilefun a few times and the services is great. Stuff posted out same day as ordered and arrives next day. Packaging is good and price-wise usually on the mark with other suppliers. I had a problem with a product a while back and it was replaced without question, so if things do go wrong they just fix it.
I have used Mobile fun for a few years and this is what online shopping should be. If the item is in stock and you order before their dayly deadline you receive the item the next day not as some online companies do and take a week or more. The service Mobilefun give is first rate and this is what the online company of the future must rise to. I shall remain a loyal customer to Mobile fun.
I recently bought my second item from MobileFun, and it takes a bit to ship over the pond. Finally, upon arriving at my doorsteps, I noticed my item was slightly damaged, or possibly a factory defect.
I sent an email over to the guys at MobileFun describing my dilemma, and the frustration of having to wait for another international shipment.
To my surprise, the rep apologized for the inconvenience and told me, "We're sending you a new item right away!"
I was really amazed by their response. Keep up the good work guys!
I have now been shopping with mobile fun for a few years now and i have purchased many items i would not shop anywhere else for my mobile accessories i have only been disappointed once and that was with my latest screen saver the invisible shield i just couldn't get it to sit properly but that hasn't put me off as i knew i should of bought my normal screen saver the moshi ivisor i have had mine on my iPhone 5 for almost a year now and it really does do what it says well worth the money and takes about 10 seconds to put on and i will buy it time and time again GREAT SITE.
Francis Remorino found this review useful
Find the product you want, check out the reviews and the generally unbiased video reviews of the individual product all help give you confidence in your purchase. Payment through the site was simple and uncomplicated.
I choose to receive a sms notifying me of delivery. My purchases were delivered next working day as promised. Can't fault MobileFun. Competitively priced, great service and delivered when promised.
This company has one of the fastest deliveries I have ever experienced
When goods are in stock I usually get them next day,been using these guys for a few years now for all sorts of phone related goods.Not a bad word to say about them
Definitely recommend them to everyone
I ordered the Philips Android Dock on the 23rd August 2012 and paid for it by bank transfer. I kept on getting emails telling me that the dock was out of stock and it would be sent out to me as soon as it's in stock again. Then in March 2013 I was sent an email telling me that the dock had been discontinued and that I would be get my money back by the end of the week. I tried phoning them when I hadn't received my refund, but that was pointless as whichever option you choose, it ends up telling you to email them! There is no-one you can talk to! I've been emailing them almost every week since I was told that the dock had been discontinued and get sent an email from a different person every time, assuring me that I will get my refund by the end of the week! Despite several requests, no-one from their customer service has given me a Complaint Reference Number to confirm that an official complaint has been registered, which I have every right to ask for, especially if I have to pass the matter on to my solicitor. They also haven't told me how much they are going to refund me exactly and whether that amount will include compensation. It's the 24th May 2013 today and I still haven't received my refund. Terrible service, to say the least!
Despite some teething problems with a bad batch of batteries, Mobilefun provided excellent support for their product and even tested the battery at the third attempt, prior to sending it out, to ensure it worked.
I've always had superb service from Mobilefun and this occasion was no different.. I have no reservations in thoroughly recommending them to everyone. They provide good, old fashioned service.
I purchased a new case for my S4 and the promotional code wouldn't work. After ordering the item, and paying. I separately emailed them and said I could not get their code to work, it was on their front page, not one from a 3rd party. They checked it out, came back to me and said no problems, they would send it separately.
This they did.
Case was good, and the service was even better.
Well done Mobilefun....
I was after a nexus 4 windscreen mount and registered interest to be notified when came back in stock - when item was in stock I got an email advising of this and was able to order immediately.
The mount brilliant and well worth the money, if it wasn't for the screenshots and some of the feedback on question asked by other consumers I would not have purchased.
The delivery was also fast and well packaged and would use again based on this purchase.
Tried Mobilefun for the first time and was pleasantly surprised at their speed and service. I brought a product for my smartphone at an incredibly low price and as I'd just squeezed my order in before their daily deadline, I didn't expect to see it for a couple of days at least. Come the next day, it's delivered! Now that is top notch service and one I'd recommend to anybody looking for mobile phone products.
4 words; quality, cheap, efficient service...what more can you ask for!!
Mobile Fun are a brilliant company. They sell a wide range of products at very reasonable prices and they send them to you really quickly. I ordered a Sony Xperia leather flip cover late on a Friday afternoon and and received it on Saturday morning. I then ordered an iPad tablet swivel stand at 5 pm on a Saturday evening and received the item on Tuesday morning. You cannot ask for a quicker and more efficient and service than that!
I would really recommend buying anything you need from these people.
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