Made my order more than a week ago and payed with my VISA card. All products listed on the site told me it was available and would be sent the next day.
So far so good!
One week later my order had still not been sent and I made a ticket at their site. The first response told me my order would be dispatched shortly. A few days later I made a new ticket as my order still wasn't sent. This time I got an answer telling me my order is under a security check.
This is just outrageous!
I've now made a ticket about cancelling my order and that I want my money back.
Will edit this review if/when I get an update on my ticket from Mobilefun.
I purchased the Armourdillo Hybrid case in green for my Samsung Galaxy note 3. I couldnt be more pleased with the case, but the customer service is horrible! I wrote a review on the website about my experience. I said that I was very pleased with the case and explained my customer service experience and the review NEVER showed up on the website. That is why the company has so many 5 star ratings because experience proves they pick and choose the reviews. So maybe my review will show up on this website. Great case but hope you do not have a customer service issue, YOUR OUT OF LUCK!
Browsing for products is easy and fast. Accessories are segregated and organized very well. Visual illustrations are same to the actual delivered items. Payment was easy and accurate. NO EXTRA AND HIDDEN CHARGES!!! Got my package after 4 days but I have to consider a weekend was sandwiched. Im going to buy from Mobilefun again.
Hey guys I bought a case finally for my galaxy s 3 Note and love it to depth I can't believe how accurate it was and all my slots fit perfectly. I gotta say when you are wanting to protect your investment s from drops and spills and even dirt you gotta get the Trident gear because it has all you need and nothing you don't so give it chance I think you'll love it.
I was a little nervous ordering my cell phone case from this company in the UK but none of the American companies carried it. My fears were quickly dismissed when I instantly had great communication with the company. Combined with cheap and fast international post, I would have no reservations about shopping with mobilefun again.
Recently I was searching for accessories for my new cell phone, one that hasn't been out very long. I Google searched for cases and holsters, but Item selection was sparse and I found nothing from my usual big box vendors, both in store and online. I happened upon Mobile Fun clearly by chance, and was amazed to find quite a large collection of items to go with my shiny new phone. I ordered right away, not noticing that the Vendor was overseas from me, as the items were priced in my currency. The first item arrived in two days - TWO DAYS! The second was temporarily out of stock (really new phone again), but showed up in just a few more days. I couldn't be more pleased. I've added Mobile Fun as my top rung vendor for all things mobile from now on. * Excellence in every way: selling top shelf items at reasonable prices with amazingly fast shipping. An Accidental Customer from Florida
Only joking, but the best online service i have ever had, Highly recommended. I think the staff in customer care can teach a few companies about what service is! i am a very difficult customer and i have only been pleasantly suprised. Moeez and Ben rock.
I have purchased three products from this store, all for my xperia z1. Living in america with not many people wanting the xperia z1! it is impossible to find a store that have such a huge selection of xperia z1 products! Love this store and very fast shipping!
Recently had two malfunctioning products that I returned.
One was bought many months ago (X-Power 3-in-1 speaker), when I wrote them asking how to change the review of the product on their website because it was randomly failing and I hated it (loved it initially), and they themselves suggested I return it. Couldn't return it just then, as I was off to sea for some months, then once home again, I completely forgot about it. Then now I finally got around to return it and they reimbursed me, even though I'm sure there's a general policy they could have referred to and denied my return.
The other was a costly Sonivo bluetooth headset, where the plastic headband just snapped after a week. I had read about that happening in the only two amazon reviews of the product before it arrived and though really careful, it happened to me too after 6 days, rather than on the 1st, like the two amazon reviewers. I had written to Mobilefun before it arrived alerting them to the fact that this might very well happen, and that I was extra careful (why I got 5 days more than the others). They are now returning my money for that product too and I no longer worry about my glaring recommendation of them I made on some Danish site regarding the new Sony Smartwatch 2 I've ordered with them and recommended everyone else to do the same.
They are my favorite go to UK shop for well-priced stuff and often available earlier there than elsewhere. Oh, and if your stuff breaks, don't sweat it, they'll take care of you.
The best company I've ever come across so far! Great webshop, easy to navigate. You get what you order and very fast at that!
I ordered the new Sony Smart Watch 2 (can highly recommend buying it!), on thursday morning, and would love to have it for the weekend, but as I ordered it to my company adress where there's no postal service saturday, I thought I'd have to wait till monday to get it. But, to my surprise, the watch came just 24 hours after I ordered it! That's from Birmingham, UK - over Brussels - and to Copenhagen Denmark!
I can only say: WOW! If you're about to buy something mobile related, buy it at Mobilefun.com! :-)