Reply from Mobile Phone Crazy, Ltd
[REPLY]
- Reviews (4)
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- Igor Ivanov
- 1 Review
waste of time and nervous wreck
Too bad i didn't stumble on this thread earlier. But i hope it will warn somebody against that cheaty company.
I ordered screen protector on 18th January. Still no order, no response, no feedback. Just nothing. Gonna complain to card support service, so that i get money back. Anyway i had some luck and pay only £10.
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- Steven Howard
- Braintree, GB
- 1 Review
Stay away, worst company ever dealt with
Ordered on Dec 28th, forgot how I paid and where/who ordered from, finally found the info on PayPal on 18th Feb Their web page states approx 14 day delievery, sent e-mail to MPC on 18th Feb, standard issued reply, will respond 24-72hrs, 2nd email sent 22nd Feb, still no response. Tried calling every day a couple of times at different hours, always the same response - answer phone stating cannot be answered, quickest resonse will be to email. What a load of BS. Please if you read this stay well away from them.
- Mr F
- 2 Reviews
Slow shipping, rude on phone, unresponsive to emails
I placed my order on 5th March, it was urgent and I needed the item as soon as possible. A week later I called them as it had not arrived, the lady who answered was incredibly rude and said it was dispatched on the 7th March. Between then and now, I have sent them at least 4 or 5 emails and they have not responded to a single one of them when they claim "Please rest assured your e-mail WILL BE answered just as soon as possible", it's now been 3 weeks or more since my first mail. They also claim to guarantee that all orders will be delivered within 14 days, this is stated in the shipping terms and conditions on their website, obviously they hadn't stuck to it. A few days after threatening to do a chargeback on my credit card, I receive a special delivery (next day) package, so it appears either the first package was lost in the post (and they didn't respond to my email asking for proof of posting), or they hadn't sent it at all and panicked when they thought I was going to claim my money back.
It's a shame really, as they sell hundreds of things that would be very useful to my business, but I won't be buying from them again that's for sure. I should have read the other reviews on here first...
- Bill Black
- perth, GB
- 1 Review
nothappy2
Do not buy from this cowboy outfit they cant even send the items you order, when you return the item and ask for the item you ordered you wait nearly 2 weeks waste your time making 3 phone calls then get told they have sent a refund. Forget it they are not worth the hassle
