Reply from Matt Reed
[REPLY]
- Reviews (223)
- JONATHAN
- 1 Review
Great shipping, great prices.
Great shipping, great prices. Loved doing business.
- Gillian
- 1 Review
Happy purchaser
Purchased items on behalf of my son, he was very happy with price & delivery time.
- Jacob
- 1 Review
Great
They had great service although I edited my basket they still sent me the parts from my original, but the products were great and I'm actually really glad they sent what they sent.
- Martin
- 1 Review
Great Service Again
Have used many times now, great service every time!
- Ching Shin
- 1 Review
Excellent service - It is good to get 'exactly' what I want when I want.
Friendly, fast and consistently correct. I have to give a plug to model bits because the service is exceptional.
It is not easy to get the bits I need because of my location. Yet, I have the internet and found modelbits.com now it is easier than ever. Best of all, I am a creative type that gets inspired to make things from bits and ordering from modelbits.com means that I get my bits fast so I can get on with using the bits to realise and comlete my ideas. Thanks, modelbits.com
- jose
- 1 Review
I'm very satisfied.
Yes, I'm very satisfied with Model Bits. My order arrived well and in very good conditions. I recommend Model Bits as a trusworthy company to buy all the bits you need for your convertions.
- Al
- 1 Review
- Peter
- 1 Review
Excellent Service!!!
I needed some model bits for a conversion, and I went through a few sites, but modelbits.co.uk had the best prices. Excellent postage, fast dispatch, the company let you know every step. I would definitely use the site again, just get some more bits in ;) your missing a few kits. Definitely better than buying the whole kit just for a few pieces.
- Paul
- 1 Review
slow delivery
good items but like the other times ive used model bits very slow to dispatch!
Reply from Model Bits
My apologies for slow dispatches recently, recovering from a bit of a rough patch but future orders should be dispatched in the usual 1 working day time frame :)
Matt
- Ian hunt
- 1 Review
Very reliable, with fast excellent service
they had what i wanted and delivered it quickly
- Jon
- 1 Review
Great Service, will use again.
Great service, easy to use, and I'll be using them again as I continue my armies.
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- Rich Rci Campbell-innes
- Rugeley, GB
- 6 Reviews
Awesome Service and Product.
I recently got into Warhammer 40K and can't help but notice that my bank account total has shrunk massively... Yeah it's a pretty pricey hobby.
Considering I don't play, I just enjoy building and painting these, it can be a bit of a pain the ass just to get little odd bits or even troops you want without getting stung.
Then I came across Modelbits.co.uk. At first I didn't trust it, especially considering Google Chrome decided that there was unsecure content on the website.
Just want to say right off the bat, ignore that warning. It's a false alarm, and I would also like to say that damn am I glad I did trust the site!
I used Paypal to check out so everything was nice and secure as well as lightning fast. And despite ordering a ton of things I wasn't penalised by ridiculous postage charges. (I'm looking at you eBay sellers...)
This is the list of things I bought,
1 x Assault On Black Reach Ork Deffkopta
1 x Blood Angels Death Company Backpack D
1 x Blood Angels Death Company Chainsword Arm - Left
1 x Blood Angels Death Company Chainsword Arm - Right B
1 x Blood Angels Death Company Shoulder Pad
1 x Blood Angels Death Company Shoulder Pad O
1 x Blood Angels Sanguinary Guard Head B
1 x Blood Angels Sanguinary Guard Legs A
1 x Chaos Terminator Trophy Rack B
1 x Space Marine Body Back
1 x Space Marine Bolt Pistol Holster
1 x Space Marine Command Squad Standard Top A
1 x Space Marine Commander Accessory - Cloth and Purity Seals
1 x Space Marine Commander Body Front
2 x Space Marine Purity Seal
That looks like a hefty load and that it would sting you considerably, especially so because you get to choose exactly what you want.
Quite the opposite is true, I paid £12.00 for all of that. £1.50 was postage and it was shipped in a small jiffy bag.
I was rather pleased I managed to create a custom soldier and get an
entire Deffkopta in great condition for a fraction of the price I would have
paid to obtain it any other way. (Single bits on eBay are around £2.50)
So yeah, all in all when the items are in stock, this website is an excellent way to get hold of those bits you've had your eye on.
A+++
Rich.
- Mark Fountain.
- 1 Review
Excellent, fast service.
Modelbits is a really great service for Warhammer hobbyists such as me. I have used the site three times now and will continue to do so in the future. The only problem I would say is lack of bits for army's that aren't space marines, but this is understandable and a problem across the board on all model bit sites.
Modelbits to me is the most updated and restocked site, I hope this increases in the future.
- Mark Richards
- 1 Review
Quick, reliable and kept me informed from start to finish
First of all the website was easy to use and find the parts I wanted, The ability to use paypal made payment easy (some sites still do not have this function and has in the past prevented me from using them) Within seconds of making my order an email was sent to confirm, and regular emails arrived to inform me of the state my order was in and when it was dispatched. All in all I am very happy with the service.
- James
- 1 Review
Quick processing and dispatch, no proplems.
A pleasant transaction. Quick processing and dispatch of the order and a speedy delivery. Only wish the site had a wider selection at the time of ordering, but we can't have everything!
- John H
- 1 Review
Super fast. Spot on
Super fast delivery. All items where present and correct. Good prices compared to other sites and/or e-bay.
Will use again.
- Reicha7
- 1 Review
Excellent, swift and professional service.
Received the package very quickly and in the same quality that was promised on the website.
- Ryan
- 1 Review
Excellent quality products and amazing service.
It was my first time purchasing from this store nd it definitely will not be the last. The model I received was excellent quality and I recieved it within just a couple of days. I am so happy.
- Jakob Goglund
- 1 Review
Awesome stuff
I am still missing a piece which didn't arrive with the others, and despite several emails I haven't gotten a response from them yet. But they are still a good bit-ordering site, with great packaging. Just wondering when I will have my sentinel legs.
Reply from Model Bits
My sincerest apologies for the missing legs, I'll send them out today for you :)
Matt
- Hans (Rotterdam, Holland)
- 1 Review
The best choice for your conversions!
Modelbits is a very reliable firm. It is very easy to order your bits on the website (to a fair price).
Delivery is always within a week.
- Paul Gay
- 1 Review
abcd
Great service as always Matt, a pleasure to do business with, will use again.
Not sure why I was sent a French version of the Trustpilot evaluation
form though.
- Michael Hollström
- 1 Review
Amazing
This site turned my warhammer/40k modeling upside down by giving me access to tons of bits for very good prices. If I have an idea for a cool conversion I no longer have any trouble getting the parts I need.
Also, the shipping was super fast (I live in Sweden).
Thank you Matt of modelbits.co.uk!
- Mr Matthew Cowell
- 1 Review
Excellent!
The products where exactly as described. I was anxious about the purchase as my browser (google chrome) said the site wasn't a secure site. If you experience this problem don't take any notice! The servce was top notch. Excellent seller.
- Jamie Sanchez
- 2 Reviews
- Luke
- 2 Reviews
Expectations were met - Happy customer
Confirmation given that order had been received
Confirmation given that order had been dispatched
Order arrived in good condition
All of the above was achieved in a timely manner
Website was easy to use- ability to use Paypal is important to me
I would certainly order again
- Marc S
- 1 Review
Great transactions
Most of the parts I need/want are out of stock. Good prices and quick transactions though.
- Chris
- 1 Review
Fantastic site, great prices, quick delivery!
Found this site last week after reading where someone else got 40k bits from and had a look... It is so refreshing to find a bits site that A) has almost everything you could want for 40k B) actually has most of the bits in stock (unlike some other sites i could mention) and c) they are priced very competitively.
Service and delivery were brilliant, will definitely be shopping here again.
Thanks very much!!
- Matthieuxme
- 1 Review
site marchand très serieux
J'ai déjà commandé a plusieurs reprises sur ce site et a chaque fois rapidité, sérieux et emballage des pièces parfait. Je recommande a condition que l'on accepte d'en payer le prix (prix des bitz un peu élévé).
Par contre, les FdP sont raisonnable
- Paul Bertin
- 1 Review
Products came in quick and in great condition.
I bought a few bits for a reasonably good price (even if it is more in Canadian dollars), and they shipped in quicker than I had expected them to. The condition of the bits were great and without the normal damage you might find when ordering elsewhere. It was convenient to be able to build two extra models with just a few bits rather than having to buy them separately for far more.
- etzchayim
- 1 Review
Great, Fast and Furios!
Very truted shop - even I'm living in South Korea, modelbit's still very respecteble.
Fast, and Great quility. Recently, i have little problem(Forge world bit has hardly mold) but that is not a modelbit's problem (yes, this is Forge world problem, Thank you GW!)
Really respectable, and Fast shipping. I love this shop!
- Brandon Schorsch
- 1 Review
Quick and efficient
Got my order quickly, payment was easy. Great service!
- THEURER Quentin
- 1 Review
- Gary
- 1 Review
Great service, fast delivery
I ordered a jump pack (FW MKII) for a conversion i am doing. within 3 working days order was here :)
- Stuart
- 1 Review
Awesome as usual
Parts arrived very fast, well packaged and communication was excellent.
Another very satisfied customer
- adam grant
- tewkesbury/stafford, GB
- 2 Reviews
ace service, super quick, nicely priced
super ace site. a lot of these bits websites run out of stock quickly, but these guys seem to keep a good eye on theirs, most popular bits being available most of the time.
- Dave Jackson
- 1 Review
Great service, great prices. Excellent Communication
I found this site through beastofwar.com was linked in a article i think. Basically doing bits cheaper than all the rip offs on ebay with normal packaging and posting pricing. £1.20 for under half pound of weight is reasonable when you consider the weight of plastic or resin minis.
Bought some bits on saturday of easter weekend checked out all done sorted. Went looking the tuesday following Easter for some more bits for another convesion. Went on this site again ordered stufff checked out and asked if it could be packed together. Got a message straight back no worries all done. Got the parts next day!! Top service, great prices, excellent communication. Will definately use again.
- David Munday
- Reading, GB
- 1 Review
Fast + accurate service.
Items arrived just as quickly as I'd hoped, and despite the large number of tiny pieces they were all there. Great service at a good price. I look forward to using them again.
- Toumas
- 1 Review
Fantastic
A great site that gave me just what i wanted with no fuss, messing around or expensive extras. I will deff use them again
- António Sarzedas
- 1 Review
Excellent service!
This was the first time that I ever used ModelBits online services and the service provide was excellent. The prices, both of products and shipping costs, are very clear on the site as is the time it takes for the order to arrive. I placed my order last Friday the 16th and it arrive today, 23th of March. Every single item was delivered as requested, and was specifically itemized on the invoice, allowing for a very fast check-up. Also, I placed this order after receiving an email informing of the restock of the bits I wanted, which is a great way to keep informed without having to
check the site constantly.
I would recommend this site to all my friends.
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- Iain Marsden
- 2 Reviews
99% satisfied, 1% delay
The time between placing an order and the order being shipped was in excess of 24 hours (not including Saturday or Sunday as they are not business days.
Once item was dispatched it took less than 24 hours to reach my doorstep. Order was packaged well with no damage to any piece.
Even with the delay I would not hesitate to recommend Modelbits to anyone.
