A few weeks ago I sent and e - mail to MRL regarding replacement wheels for a couple of coaches I had purchased. Ed replied within a matter of hours and my query was answered. A couple of weeks went by and I came across the Hornby R3135 GRFf Diesel on your websight and just had to purchase one. A phone call was all it took, Ed was most helpful and a delight to talk to. I receive my order within a matter of days (and the replacement wheels) now all I have to do is get on with setting up my layout in the loft, a little bit each day and I will get there. Many thanks for the service which I would definitely recommend to all modeler's and beginners alike. Until the next time. BP
I have found Mode Railway Loft to offer competitive prices and have purchased train packs to my complete satisfaction. When I have required help on minor accessories I have found access to knowledgeable staff of great help. I won't hesitate to deal with them in future and would recommend them highly.
Very happy with item (not used it yet as building the model railway) was well packaged, purchased from Model Railway Loft as they were cheaper than main Hornby (gave 20% discount off the price - price you would pay if you went to the actual shop being a collector member & also free P&P) couldn't be happier. Thankyou, will buy from yourselves again :)
Searched all shops on EBAY ,followed the link to the rail loft and they had the item in stock ready for dispatch and cheaper than anyone else i could find. Items were sent out quickly and well packed, no complaints from me.
I searched around to find out who was doing the best price on the Digital Hornby e-Link. Hornby were out of stock until November, however, my search took me to the Railloft. It was cheaper, in stock and a choice of postal options. It came the next day with Sweeties! how good is that !
Received my models on time and whole. I wanted them for my 1950's layout so they have been resprayed and aged already. Also enjoyed the free toffees. Will definitely keep an eye on your website for my future wants. Thanks again for your good service, Colin
My lad has been saving for weeks, and eventually saved enough. Ordering was easy, delivery arrived in good time, excellent packaging, and plenty of communication (but so much it got on your nerves). The item works perfectly. One very happy lad :-)
From beginning to end, the service at modelrailwayloft was impeccable. My order was the cheapest available from a thorough internet search, and after ordering I was very quickly contacted to be told of the confirmation. My contact was friendly and professional and also updated me of the despatch when the time came. My order arrived within a few days, as expected. I immediately tested the product and found it to be in perfect condition. Before I could leave a review, I was yet again contacted by modelrailwayloft, inquiring as to whether I was satisfied and if I had any problems or questions. It gets used a lot, but modelrailwayloft really does deserve to be rated A+
Just started modal railwaying (is there such a word) and I hit gold with Model Railway Loft. I can't think of anything to complain about, and for me that's not normal. Just placed another small order with them.
I'm over the moon ('orrible phrase ) with the engine, Hornby R2979 West Coast Railways Pullman.
Fantastic service and great price, would definitely recommend to a friend. My son is just getting in to his trains so will definitely be coming back to Modelrailwayloft for more products in the near future.