I have only had 2 orders from this company. Both arrived very quickly, and were well packaged. Their prices are also excellent, but there best feature is their friendly and well informed staff, who were only too willing to help with quieries. A pleasure to deal with.
Hi,I have recently joined the happy rank of model railways and have used Model Railway Loft to buy a few items.I initially contacted Hornby for sales and advice but found some of their staff disinterested and unhelpful.However your staff are really helpful and give unbiased advice.Your prices are always competitive and on occasions cheaper than second hand items on ebay! I look forward to doing further business with you.
I have recently ordered 3 items from Model Railway Loft for my Hornby mad 7 yr old son.
I find it daunting train hunting. Get the gauge right, will it work on his non-digital track? Train buying is tricky.
But this site is easy to use for a train novice like myself.
The prices have been very reasonable and helped my 7 yr old to stretch that Christmas and birthday money.
Packaging has been excellent. No damaged boxes/goods.
Delivery has been very prompt to the delight of my son.
They are now the first website I go to when looking for trains etc.
I ordered from them in the last 2 months, and found their service fast, efficient and a very prompt delivery.
I will certainly be using them again and they offer excellent value, plus are full of useful information and very helpful. I will also recommend them to any of my friends for future sales and purchases.
Well done Modelrailway loft!!
Once again, can I say how very impressed I am with the service, I ordered 4 items at about 0745 yesterday morning, and they have arrived with me at 0915 this morning. All items were very well packaged and safely wrapped.
I do think a bit of praise for excellent service is always deserved. I shall certainly be passing on details of this site to any friends who also show an interest in OO gauge items. I will I am sure also be back for more products
I found modelrailwayloft via their January sales offers and since have made two more purchases. The prices are good, the delivery prompt and exemplary, and he web site has quite a lot of useful information. So I feel I have found a specialist and a partner as I continue to develop our layout for the grandchildren. Thanks modelrailwayloft.
Bought a Hornby Station Terminal Kit earlier this month from Modelrailwayloft.Pricing was very competitive,postage was free,communication was helpful and accurate and delivery was within a couple of days. NO...I don`t work for them!
Really impressed with teh service. I ordered this locomotive online on Saturday for regular delivery and expected it to arrive by the end of the week - would have been quite happy with that but they went one better and sent it by special delivery anda it arrived on Tuesday.
First purchase with this supplier - it most definitiely won't be my last - excellent website and keen pricing. When I wrote to let them know I had received the goods I mentioned that I had driven Clun Castle before it lost its boiler ticket up at Tysley and to my delight they wrote back with a keen interest in that little fact. Nice to see the personal touch when trading online - it is so easy to forget there are rel people at both ends of teh chain!
Absolutely excellent service from Modelrailwayloft. Lightning delivery and keen price. Hornby software disappointing however (a bit too basic for designing a large multi-level layout), but Modelrailwayloft happy to return it to Hornby for a full credit. Well done Modelrailwayloft - your service is second-to-none ! I will certainly visit your site when considering my next purchase.
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