Modelsport UK reviews

Modelsport UK reviews

Good
8.4
from 0 - 10
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The best modelshop in the UK

I always use this model shop if i can! Their prices cannot be beaten and they will go out of their way to get an item for you if it is not in stock and regular email updates about stock. Orders will usually be dispatched the same day and delivered the next day! Absolutley 100% perfect!
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Low prices, and great delivery time

Bought an RTR, a charger and some lipo's at a great prices. The order was processed and sent the same day, and the delivery was a day ahead of estimate.
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Item as described, ok delivery

As title says really, ok service better than some!
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Poor service.

I bought 2 Axial Jeeps. Delivery was fine and I received both cars as ordered.
After just one or two run with one of the cars the ESC did not respond anymore. I made a complaint to the company but they were at that time not interested in helping me with the problem.
As they told me the model is not advertised as waterproof then the UK distributor will not cover damage caused by water ingress/damp under their warranty.
First after my additional respond they offered me to see at the ESC, but at that time I had already bought a new one from another company.
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Fantastic Customer Service

Recently bought a truggy from this company, which was delivered next day. A week later, I decided to buy a rolling chasis for spares which was also delivered the following day.

I had a problem with the speed controller on the model, so contacted customer services. I posted the speed controller back, putting it in the post at 4.50pm on the Monday. It was delivered back to me, fixed and in full working order by 11am on the Wednesday. An absolute credit to the quick service from Modelsport (and Royal Mail).

Very quick to answer questions and also have a great website.

Will use again.
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Possibly The Best RC Car Supplier In UK

I've made countless orders through Modelsport and their service should be held up as an example of how a 'small' businesses should do e-commerce. The web site is easy to navigate and search. Their stock control is spot on. Their customer updates are timely and accurate. And, most importantly, they usually get your order shipped within 24 hours (assuming it's in stock of course).

Great company!
Modelsport Ltd

Reply from Modelsport Ltd

Thank you for taking the time to review our service, we very much appreciate your kind remarks.
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Great customer support

In my case they were cheapest. Quick delivery. Most of all - great customer support. Five stars for replying quickly on emails and replacing faulty parts which are not covered by warranty for free.

'Maverick Strada MT Evo RTR Monster Truck '
Modelsport Ltd

Reply from Modelsport Ltd

Many thanks for taking the time to review our service, we are pleased that you found our customer support satisfactory.
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Great stock, great prices and speedy delivery

They seem to hold more stock than most of the other RC suppliers and I was pleasantly surprised to get an order to Northern Ireland the next day. Will definitely use again.
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My Favorite RC dealer!

Great service, stock and equipment I would order frequently from this shop if I wasn't so poor!. I have only had one issue where I could not understand the man on the phone but hey gotta laugh about stuff like that. Keep up the good work MSUK.
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Excellent Customer Service - Website Experience second to none

My first order was unfortunately declined due to a problem with my PayPal account, but Modelsport were incredibly quick to let me know. I ordered again using debit card and the order came within 2 days! Extraordinarily quick service! As well as this the website was very user friendly - overall a great experience!
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Second to none

Have ordered from Modelsport many times and have received excellent service each time. Every order has been next day delivery, even when I placed an order at 5pm once. They have a large list of stock and if something is not in stock they will send an e-mail alert when it is, saves you having to keep looking yourself. They are a credit to on line shopping, many others can learn from them. Cannot praise them enough. Can't wait to visit shop.
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Extremely Satisfied

Iv'e bought numerous items from Modelsport (batteries, chargers ect). I recently purchased a Traxxas Bandit and was very happy with the speed and durability of the car, it was a nice clean, quick order. From my view i seriously recommend buying from this company.
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great servic

well this was a spec. order i whanted the AE SC10 4x4 and some upgrads some off it they dint had on stock but they got them in real fast in the time frame they told me and shipt it out to me on the day i was promest.

they got a great email service and this will not be my last time dealling whit them.

again thanks for ur great and freindly service
Modelsport Ltd

Reply from Modelsport Ltd

Thank you for taking the time to review our service, we very much appreciate your kind remarks.
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perfect!

Always fast despatch time + delivery times, easy to communicate with! what more can you ask for A* service!
Modelsport Ltd

Reply from Modelsport Ltd

Thank you very much for your custom, support, and input - it is very much appreciated!
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Modelsport UK

Proud to be a customer! Great service every-time, Customer service is also very impressive, efficient with despatches and quick to reply to emails. Very pleased always with service, would highly recommend.
Modelsport Ltd

Reply from Modelsport Ltd

Thank you for taking the time to review our service, we very much appreciate your kind remarks.
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Modelsport are the best in the business

Been buying rc products from modelsport and I have to say they are fantastic , very helpfully and there prices are good .the shipping speed is unbelievable , I order parts from them and I receive them the next day , highly recommend to anyone , best in the business for all your hobby needs.
Modelsport Ltd

Reply from Modelsport Ltd

Thank you very much for your great review!
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The best model shop in the UK

I have been into Radio controlled models in a big way for many years and have dealt with many model shops. None come close to Modelsport UK in the complete service that they give to customers. They are nearly always the cheapest on price, The goods never take more than a few days to be delivered, The live stock levels on the website is very good and gives you the choice to order what you need in a hurry.
If you are a pro like me running over 40 models or a newcomer to the hobby there is no other model shop around who can offer this level of service.
Modelsport Ltd

Reply from Modelsport Ltd

Thank you very much for posting such a super review! Very much appreciated.
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First class service

Ordered car on Friday, arrived Saturday. Very good price for Saturday delivery too!

Faultless service!
Modelsport Ltd

Reply from Modelsport Ltd

Many thanks for taking the time to review our service, we very much appreciate your kind remarks.
We would have responded sooner, but we've only recently realised we can do this!
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Modelsport UK Does What it Says.....

First Class service with great customer care...
Modelsport Ltd

Reply from Modelsport Ltd

Many thanks for taking the time to review our service, we very much appreciate your kind remarks.
We would have responded sooner, but we've only recently realised we can do this!

Modelsport Ltd Details

About this company

Modelsport UK. The UKs largest stockists of R/C Model Cars by Tamiya, HPI, Traxxas and many more.

Visit Modelsport UK

Contact information

Call us on: 01943 466535
We live here: 2 Cross Green
LS21 1HD Otley
United Kingdom

Category

Modelsport UK is ranked 31 out of 52 in the category

Modelsport UK is ranked 6 out of 7 in the category RC models

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