Easy to use web site which was fun to use as well. The whole experience was friendly and fun.
Add to that the best prices on the web, speedy delivery and the service is the best I've experienced from a number of pet web sites.
I was looking to purchase two large bags of dog food for my Border and placed my order and it arrived within two days. I cannot fault the service or price.
I have been so impressed with your range and value for money that I recommend you to all my doggie friends. I even take dry food to my mum in France as it's cheaper here. Also home delivery saves my back!
I have been ordering my dog's food with Monster for a few months now. Very efficient service with good customer service personnel.
My problem is with Yodel - their delivery company. They do not appear to be able to understand an address or instructions. My parcel was left at the wrong house, next to the dustbins which were out for collection, and I was lucky another neighbour found the box and told me in time to rescue it!
As said in the title
i do love this site. but due to financial reasons i will be using a different site that provides free posting and packaging :(
also having an option to sort products from low to high price would be helpful
keep up the good work though this site is lovely
I order regularly from Monster Pet Supplies because I know the prices are always very competitive and delivery is always on time. As a result I don't feel the need to keep shopping around they make the whole order process easy.
This is an efficient professional company who does its tail swishing best to meet the order needs. Highly recommend to other pet owners or if looking for a wee treat for a friends wee special friend. Will be using them again in the future.
I have 4 English Springer Spaniels and ordered the 20 and 22 inch full leg Cosipet waterproof trouser suit. The suits fit my two boys in the body but the legs are way too long and I have to turn them up. They have worn them half a dozen times and I did wonder how they would cope with my dogs crashing through the undergrowth - consequently, one of the front legs split this morning so, that's £20+ out the window. Secondly, they do not keep the dogs completely dry, they still have wet bellies but, they do keep the worst of the mud off of them. For my two girls, who are smaller, I bought the half leg suits but, they only go up to 18 inches in body and the necks are much smaller too. I could really have done with 20 inch for them. So, overall, not particularly impressed with the product and wouldn't buy again.
Bought adult Beta dog food, this is more expensive locally. It is so much simpler to buy on line when you are dealing with Monster Pets a professional company. Great value, very fast delivery and excellent customer service / communications. Well done thanks, will continue to buy from you.
The dog food I ordered was dispatched in 3 days which was good. I tracked the delivery and when it stated 'delivered' but it wasn't, I immediately spoke to yodel for answers but they were abismal. I spoke to Jen at monster pet supplies who kept me regularly updated on my delivery, and sent out a duplicate order which I received 3 days later. Monster pet supplies are very good, unfortunately, their delivery company 'yodel' are incredibly bad!
I had trouble getting the right size coat for my dog and had to return two coats before getting it right. I emailed customer services to explain and they were very helpful and had no problem with refunds. All the coats arrived a day after ordering.
i have ordered my dog food with monster pet supplies several times now and cannot fault the service. not only is my dog food cheaper than any other sites but the delivery is free and always arrives next day.
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