I purchased a card for my nieces birthday, the card never arrived, after 15 minutes waiting to get through on the phone was told there was a bad signal and he was ending the call, i could hear him fine and had full signal on my phone. Will not use again, completely awful service
I always order special cards from Moonpig because you get add your own touch, make it look neat and arrange it all to look perfect. Cards look very professional but also unique. There are so many styles to choose from, it always takes me ages to decide on a card because there are just so many! Overall, every time I've ordered I've been happy with the result. Cards are really special and add a nice personal touch.
As I am housebound having somewhere to buy cards is a godsend as it was a nightmare trying to get my boyfriend to buy one in a shop and sometimes even write it if I had ran out of time. The only downside is that on a Saturday I could normally go and buy and post a card, which unfortunately I can't do with Moonpig.
I love the choice of cards that you can give a personal touch too and I have had lots of good comments from my family and friends who have received these cards in the last 7 months or so.
We love Moon Pig for special friends and family who live away.
So many themes suitable for all occasions.
My friend in Usa just received a large Moon pig card for her 50th Birthday. She said the whole house were in 'Hysterics' reading it!!!
We will never stop using Moonpig. Well done to all the team there!!
I have used Moonpig a lot and have never been disappointed with the service or quality of the goods ordered. I ordered Father's Day beers and a card the day before ( I left it very late ) I expected the order to arrive after the event, but no, it arrived the next day!
I have also ordered lots of flowers and cards personalised gifts and never had a problem.
As I am in ill health at the moment Moonpig has been a life saver as I can't get out to the shops to buy my gifts and cards.
I will continue to use Moonpig as I am very happy with what they offer :)
I've been using Moonpig since it's startup. Being away for long periods used to mean missing special events or days for my family. Using Moonpig I have been able to send a card no matter where I am. The ability to store reminders, addresses and other details means they do all the hard work, all you need to do is choose the card and personalise it however you want. Not a single card has been late or never arrived and I now use them for every occasion.
Fantastic results means I will continue to use and recommend Moonpig to everyone.
After seeing the adds on the television for moonpig and having flowers delivered as well I thought great. I ordered some for my Daughter-in-Laws Birthday six days before. On the day of the Birthday nothing came at about 6.30pm I mailed Moonpig to say they hadn't arrived and how disappointment I was, I received no reply, in the meantime my Son and his wife went out for the evening about 7pm when they returned about 10.30pm flowers were left in their porch, I do have a picture of them and they were another disappointment more green than flowers I felt ashamed to have had such a poor bouquet sent. I also feel that by the time they were left on the porch the Birthday was over. I wont ever use Moonpig again.
I Live in Spain and was late with my best friends birtday card. So on the day before her birthday I organised a fabulous personal card that she received bang on time .... And she was delighted ...
Hi the cards came really quickly, that was fab,
However , one of my cards has an error on it, a name I didn't put on furthermore, when I tried
To get in touch, four emails sent, I had no reply, they simply just did not want to know.
Ive now bought a few personalised cards for family and friends, and they love them. They know you have gone to the effort to choose photos and personalise them just to suit them, and appreciate it so much more.
The only thing Id say is to allow plenty of time for the person to receive your card or gifts, not the fault of Moonpig ... its down to Royal Mail's delivery service. First Class unfortunately does not always mean the person gets it the next day.
Ive already got future orders sorted out, think that says a lot.
I did a great card on moonpig and sent it direct to the person it was for but he did not receive it. I thought I may have got the address wrong so checked with him but it was right.
I did this though the app but there was no way to report it hadn't been received.
I just put it down to one of those things :(
I find moonpig quite handy, however sometime when I am choosing a card and what to write inside I am called away, it would be good if they had a save facility so I could continue later without having to start again.
Other than that all good.
Moonpig is a well-oiled organisation which swings into action as soon as you press the button on the keyboard. If you order by 2pm, the order is in the post the SAME DAY. No messing about. Sadly the Royal Mail is a slack ship which may not bother to deliver to you NEXT DAY. But sometimes it works. Moreover, the order status can be seen on the Moonpig website. Not cheap. But I don't mind paying for good items and good service. And the recipients of the card or gift know that you went to the effort to personalise it just for THEM. Well played, Moonpig.
I ordered an engagement card for our engagement for my fiance as you can't buy these cards in the shop. I therefore created my own card which was personal between us and my fiance was delighted with card and the photo on the card was excellent quality
I ordered a photo card with a photo from a mobile phone, at about 3pm hoping it would get there the following morning for my mum's birthday. It arrived in time (which I was surprised about) and the photo on the card was very good quality! Very pleased and would definitely use them again 😊
I've received a few cards via Moonpig and have now used the service a few times myself. Ok, you might not use the service to send a card direct to your most intimate of friends but you can have the cards delivered to you then send them on with your own very personal handwritten note. I now use the service to send cards to former clients immediately they pass their driving tests & it is proving to be a much appreciated gesture. The cards have been delivered promptly but that of course goes out of Moonpigs hands to our dear old postal service. I will be continuing to use the service regularly.
I recently sent a birthday card that arrived 4 days late. I contacted Moonpig and they said it was normal and to allow 5 days for first class delivery to get to their destination. I thought first class was next day, so if you order make sure you do so a week in advance. Don't think i'll moonpig again. it cost almost £7.00 for the card and delivery, and didn't get there on time. Incidentally the gift i sent using the same 1st class postage arrived in 24 hours. Should have got a shop bought card and sent it with the gift myself.
As I live in another country to my 5 grandchildren and 5 children it is wonderful to have found a company where I can find cards for all occasions, at a reasonable price that will be delivered on time. So far I am very happy with the service.
Never let me down no matter where in the world it has to go, shop bought cards are impersonal a moon pig card is a card with feelings!
Since using Moonpig it has made life so much easier, living in Spain all I have to do is look through the selection of cards to send even a gift choose and send with the knowledge that it will be delivered on time. The service is great and the price is a lot cheaper than buying a card and postage locally. May you continue to be very competitive.
this was great got lots of choice so many birthdays so little time to shop for them so convienint thanks
Ive used moonpig for it must be about 7 years now, probably since the company was still fairly small, the cards are excellent quality, delivery is always super fast and delivery price is fab, I never buy my cards from anywhere else (unless I needed an emergency card for a birthday that day)! They always make that special person smile, I use the photo upload photos and it always comes out great quality, you really cant ask for any more and wont be disappointed if you order with moonpig, especially around xams when u can buy a variety of cards on a kind of small bulk buy offer, I saved a FORTUNE last xmas!
I bought a birthday card for my dad from his grandson and had it personalised. My dad was well chuffed with it! It was easy to order and it was delivered to me so I could fill it at home. Easy to use website/app and quick delivery. The cost is really good too. What more do you want?
I live in Finland so have found this a good way to send UK relatives a card.
However the past experience was thta the card didn't turn up (they took my money and sent me a confirmation)
"OK" I thought, maybe a glitch in the mail. However after a week, I e mailed Moonpig at the address they suggest and haven't even received a reply to this! Still they did send me a chance to review their No show, hence why I find myself here!
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