Morale Home Furnishings reviews

Morale Home Furnishings reviews

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Review by confirmed purchaser

Wouldnt use again

We ordered a bed and mattress that were both showing in stock on their website. 3 weeks later the bed arrived with no mattress, this was after we were told the delivery will be with you between 07:00 Friday and noon Sunday! 3 days to wait in!!!! Then only the bed arrived no sign of any mattress.
After several phone calls we managed to speak to someone who assured us there was a mistake and the mattress will be with you asap. Again unable to track the delivery of the mattress but this time it was narrowed down to one day.
Mattress arrived but wrong type!! Couldn't right this in a book!!
We have decided to keep the mattress as it is of the same manufacturer as the one we ordered and same build quality. It also saved dealing with Morale Furnishings again.
Overall: disappointed!

Oh and my name on this site needs to be more than 4 letters long. Have to blame my parents for that one!!
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Review by confirmed purchaser

Promises mean nothing if not delivered

One to two weeks delivery means no contact for 1+2 weeks. Then the promise of a phone call with a delivery date in week 4.
DON'T PROMISE WHAT YOU CAN'T DELIVER!
If its 4 weeks delivery then say its 4 weeks delivery.
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Review by confirmed purchaser

Confused and slow, but very pleasant

I'm still waiting for delivery, so cannot comment on quality of goods. However, after placing an order I received two calls asking me to confirm what I'd ordered and what colour I wanted (the goods were ordered online so why the confusion?). After three weeks, still nothing has arrived, but delivery can take up to six weeks. It seems a long time. Staff have been extremely pleasant and polite though and I am looking forward to receiving the goods, which I am sure will be fine.
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Review by confirmed purchaser

Please give me my money back!!!

After ordering and paying for a product Morale Home Furnishings could not supply, I patiently waited for funds to be put back into my bank account, and when that didn't happen I phoned them and was politely told 'you will recieve an email when the refund has been issued'. When that didn't happen I sent an email to which they responded very apologetically with a promise my refund would be issued that very day, but still no refund came. Sent another email for which I'm still awaiting a response and still no refund. So I guess you could say I am not very happy with this company so far and probably would not do business with them again.
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Review by confirmed purchaser

Excellent service , quick delivery, quality First class

Was very pleased with two headboards I ordered for our son's beds, not exactly cheap, but you can tell the quality of them. Very sturdy, well made and finished, worth the money when you see them, and they really stand out In their bedrooms, making them a feature. 1st time shopping with Morale, and would recommend them.
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Review by confirmed purchaser

1st class product delivered on time.

Our new chair arrived within the stated delivery time and was exactly as described. Excellent communication, will definitely use again.
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Review by confirmed purchaser

poor service

Four weeks and three unanswered enquiries later we still don't know when our furniture will be delivered.
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Review by confirmed purchaser

MHF the sign of quality.

Quick and informative
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Review by confirmed purchaser

Amazing bed. Amazing price

Gorgeous bed and looks much more expensive than it was. Problem with delivery and as soon as I called it was sorted within 10 minutes! Excellent service!
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Review by confirmed purchaser

Highly impressive company with friendly advice would highly recommend.

I found this company through the amazon site. When I contacted the shop in Hillington I found the person I dealt with was very helpful and friendly. When my 7 drawer cabinet arrived the 2 delivery men were extremely helpful. I would recommend this company .
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Review by confirmed purchaser

Great product, Good service!

Furniture as described. Good delivery although was rather late in the day (8pm).
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Review by confirmed purchaser

great

Excellent quality, looks fantastic, packaged well for transit, prompt delivery. Would definitely recommend this company.
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Review by confirmed purchaser

excellent product and easy to assemble

we bought a set of bunk beds for my sons room , the product was easy to assemble and was very robust when fully made up ...the quality of the product was great and the price excellent also ...
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Review by confirmed purchaser

Items not even in stock!

I had read countless bad reviews for this store, but a few good ones, so decided to ignore the bad and give them a go. Stupid me. I ordered a couple of pillowcases on the website and was charged immediately. 2 days later my items still hadn't been dispatched. I phoned to find out why, to be told they didn't actually have the items in stock, but would TRY to get them! I told them I ought not to have been charged for something they didn't have, if that was that case I should only have been charged once they had the items ready to dispatch. I did get my refund perfectly ok, but I'm afraid will not be shopping there again. Once bitten . . .
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Review by confirmed purchaser

I am told that I will be receiving the goods 5 weeks after I placed my order!

I do appreciate that items may be out of stock but being made aware of this fact at the time of ordering is important (i.e., an updated website) as I do believe that I would not have ordered these items (or perhaps I would have ordered different items). I received a phone message approximately a week after I placed the order to say that some of the items were out of stock and that I should receive them by the end of the second week, but I didn't. I just telephoned today (3 weeks after the fact) and I was told that they will arrive next week (i.e., 4 weeks after original order date) and that I would be receiving a phone call the week after that (i.e., 5 weeks after the original order date to arrange for delivery)! Really frustrating. Will not order form them again.
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Review by confirmed purchaser

totally useless

Took my money, no contact for two weeks. Finally got hold of them, no stock and no reason for not refunding
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Review by confirmed purchaser

From my first e mail to delivery of my furniture the service has been First Class !

Great company to do business with and would highly recommend them.
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Review by confirmed purchaser

Furniture looks great!

Made a trip through to store to see furniture before ordering but was disappointed that no items in range were kept in stock however decided to go ahead and can say am very pleased with items received
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Review by confirmed purchaser

Excellent service all round!

Delighted with the quality of my furniture, and the speed at which it was delivered. The delivery men were very helpful and courteous. An excellent service all round.
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Review by confirmed purchaser

good company a good prices

i thought that the product is lovely if a little slow to arrive-i was quoted 10-14 days it was actually 16 days. Delivery very good and men were polite. Other delivery people take their shoes off these didnt when entering my house.

Morale Home Furnishings Details

Price Promise

We regularly monitor the prices in the market to make sure we are more than competitive. If you find the same product elsewhere for less we will beat their price!

About Morale Home Furnishings

Welcome to Morale Home Furnishings online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We have one of the best looking showrooms in the UK. We offer the largest range of quality home furniture at low prices. We also order FREE DELIVERY to most parts of the UK. Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.

Visit Morale Home Furnishings

Contact information

Call us on: 0141 883 2285
We live here: 24 Watt Road
G52 4RY Glasgow
United Kingdom

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