Purchasing from MothKiller.co.uk was a straightforward and easy transaction utilising Paypal. Would definitely buy from them again (but hope that I don't need to) and would recommend them to anyone with the same problem with the little critters!
The products were sent swiftly as advertised and appear (so far) to have been effective.
I don't normally do reviews as i just can't be bothered but this time i thought i might as well as really, when you're selling moth killer, a customer wouldn't be expecting anything impressive. But i was amazed to get immediate email updates about my order, and for it to arrive within 24 hours.
I'e bought a lot of things online and there is usually some weird delay, or lack of communication from some huge companies who really should be doing it better. It's a shame that once i've killed the moths, i hopefully won't be coming back for more as they'd be a company worth doing business with again.
My only gripe would be clearer photos of the clothing protection bags in their site - pictures of the outside of the box is not that helpful and they weren't the sort you could easily use for hanging garments.
Company were brilliant, kept me informed at all times and delivery arrived when they said it would.
I was horrified to find an outbreak of carpet moths in my downstairs loo. I read up on several sites, before I settled on Moth Killer, which gave comprehensive info, everything I needed in the kit and at a reasonable price. It arrived next day as promised, with clear instructions. They had run out of the foggers for the intermediate pack I had ordered, so had substituted the more expensive natural ones for the same price. All was easy to use and has done the trick, nothing has appeared in my traps since I treated 2 weeks ago and they don't seem to have spread. I bought extra traps to put in all wardrobes and along the skirting in other rooms, because I did feel a bit paranoid about the Moths, as well as some moth proof bags for my woollen jumpers. I have enough left for a second treatment as well, just in case, as you may have to give it another after 30 days (thought I probably won't need it, I feel better having it there ready.) All in all, very happy with price, service and ease and effectiveness of products and I have my peace of mind back!
We chose to buy this product from this firm because their website looked so professional and informative. They were a little more vague over the telephone, but I still ordered. The traps came the following day, as promised, which was excellent, but there were no instructions. Two weeks after we received the item we received an e-mail stating that our order status had been updated to "Complete"! I took the opportunity to e-mail back and tell them there were no instructions. I received an immediate apology, this must have been an oversight and they promised to send one out the next day. That should arrive tomorrow. It is surprising that the instructions are not packaged with the product, so that they cannot be left out. It was equally surprising to learn it had taken them two weeks to update the status of the order, but it was, perhaps, just as well they did as otherwise I would not have known there were any instructions. Full marks for speed of despatch and efficiency of contact, but marks deducted for missing info.
Carpet moth is a devil to get rid of so when signs appeared on our 100+ year old silk/wool carpet we were devastated. Having found this site online we were impressed with quality of the information & ordered a one room kit. Used as directed it seems to have cured the immediate problem. We are now using the moth trap sticks to see if another treatment will be needed. If we have any similar problems we will certainly use this site. Many thanks.
Ordered the moth pack as we had some case bearing carpet moths to deal with in a new wool carpet.
Ordered mid afternoon and delivered at 07.30 the next morning. Wonderful service. Have used the products as directed and short term seems to have worked but I'll get a long term view over the next few months
I would thoroughly recommend Mothkiller.co.uk
We did a lot of research on various web sites before ordering but were sill unsure if we were was ordering the right treatment for our moth problem.
Web site is good and purchases arrived quickly. The treatment was effective.
Perhaps would be helpful for clearer info of what is effective for what to avoid ordering the wrong thing.
I had trouble with carpet moths for quite a while, and nothing else seemed to be working so I decided to give the £20 kit a go. I planned to do each treatment over 4 days, (first thing before work every day so I could then leave the house and let the chemicals do their thing). My only complaint was the the final treatment, the fumigator, was faulty and came to me empty, so I had to buy another one from a different supplier. However, the other treatments all worked and I haven't seen a moth for a couple of weeks now.
Having read all the " horror stories" about how you will never get rid of carpet moths, I was uncertain whether this pack would make a difference and get rid of them. Well, one month in and it seems to have done the job!
Really pleased with service. Very quick delivery and very helpful instructions on the website.
I was pleasantly surprised to find that the product did not smell at all and was ok to use if you have pets.
All in all, a really great product and I would certainly recommend it to anyone that has a similar problem with carpet moths.
Thank you very much!!
Goods arrived promptly, well packaged and seem to be good value
BUT! ... The packaging is not plain and was quite obvious to anybody handling the parcel that it contained goods of a pest control nature, the last thing I wanted my work colleagues to know was that I had a clothes moth problem.
This type of purchase is not the sort of thing I would wish anyone to know about and I doubt I would ever buy from this company again knowing that they have such a lack of consideration for peoples privacy.
The Mothkiller Kit was sufficient for my requirement except that I could not get the powder to puff in a fine powder mist and in consequence actually puffed the powder out in lumps and spread it using an old paint brush the net result was that ran out of powder and had to order more via Amazon.
Despite this drawback I thought the Kit was good value for money.
Hopefully the treatment provided by Graham will do the trick andt the moths eating our carpet will have been eradicated. Only time will tell. Be happy to give feedback again in a few weeks time. Graham is a lovely man, easy to talk to and very helpful.
So far the product we purchased seems to have worked successfully. We haven't seen any moths flying around but time will tell. Anyway we bought plenty of your product in case they come back.. Fingers crossed they don't!
The product was applied as the clear instruction stated - easy to use and apply. We have trust that this will be the end of our carpet moth attacks. So far so good. As the instructions state we will be applying in a few weeks time. When all is done it proves an easy and reasonably price product will do the job.
I had never heard of MothKiller. But I did need a product that I felt would really work. I didn't want to keep having to treat the pests. The fact that they said their products were more "professional and powerful" than the everyday stuff you buy in the shops was really appealing. Going through the process of having to empty draws, clean and spray is difficult enough without the worry that they may return. It was quite simple to understand what products I wanted - although wasn't completely clear to understand how bad an infestiation needs to be to get the most powerful strength. I received the products quickly upon ordering - I went for a pack with a couple of extra boosters thrown in for good measure. I found them easy to use - the instruction leaflet that came with the pack helped me as a novice. I did notice that a couple of moths seemed to have escaped the rooms after using the products - so just be conscious that you may see some in other parts of the house initially. But so far upon using the products, I haven't seen a moth. It seems to have done the trick.
Product easy to use, following the comprehensive instructions.
Very prompty delivery
Effectiveness remains to be seen, whether moths return or not, but confident they won't!
Have used all of the product now, was surprised at how many moth lava there actually were. I am going to order another one so that i can re do in 30 days time. (Only doing it again as a precaution) I have heard that once you get them they are very hard to get rid of so as the title says Fingers crossed. The buying process was easy, and the delivery of the product was very quick. I have no issues what so ever in recommending your company.
To reply as a company, please log in to your business account.