It's all been good (for me). You have to go take a good look at these cars before bidding as descriptions can be vague. Looking at some of the other reviews on here just goes to prove this. If your not sure don't bid (might make things cheaper for the people who know what they are doing)
I have bought several cars from motorhog now and they have on the most been category x. They have had parts missing and major problems that makes it is cost ineffective to fix them. You are better off buying a car from auto trader because by the time you spend money fixing all the unrecorded problems you are better off going somewhere else. Their staff i found were extremely unhelpful and rude. I believe the major problem is that they hype the price up by use of priority bidding because the next day you might find the car you were bidding for re listed.
Lovely customer service. I was satisfied with the customer service but some of the description of the fault on the vehicle were hidden which was unfair. Give us vivid descriptions of the vehicle as this influence our decisions,
I feel auction is fixed. I believe donny motors are bidding on the auctions, to bid cars up. Auction has a time to finish but goes on even when auction goes green and says you have won, then goes red to say your loosing. Auction should finish at the time stated. Excellent service by staff especially at church lane.
The car and every car that i have ever purchased are NOT described honestly. The last car was damaged all along the rear quarter and this was not mentioned even though it was clearly visable. I have even bought a car described as a 'runner' that had no gear box! When i ring for help on a description all i am told is come look. What is the point in an internet auction that you then have to go to the site to view the car, but cannot bid on site with paying an adittional fee. Describe the cars CORRECTLY and HONESTLY!
Everything else about the company is brilliant. One thing that needs sorting out is delivery of vehicle after the customer has won the auction. Can all the individual companies involved at your website provide or recommend a decent delivery company as this has been my problem. I have vehicles delivered with missing things and I cant do anything about it.
The services are great, but more needs to be done with respect to the cars, very good details description of the cars and faults on them will be very nice. This is because not all of us will be able to view the cars before bidding and to know what other faults the cars do. I brought two cars, there were other problems with them which were not listed as part of the damage listed on the cars, if i had knew of those problems l will not have bided for the cars. I had to send the cars to scrap yard
MOTORHOG church lane DONCASTER I have been buying cars form 'Motorhog' for some time now. I have always been happy with the vehicles I have bought and the service I've received.
Staff in the office have always been pleasant and helpful.
I've noticed a lot of negative comments on this forum from people who claim to have had bad experiences. as I can see this has got to be the buyers fault. MOTORHOG recommend that customers come and view the vehicles before bid. They allow customers to come and have a look and a poke round the cars before sale day. Any sensible person would do this before they press that bid button wouldn't they? People who have not taken their time to come and have a look round a car that they are potentially going to spend their cash on really don't have an argument. I know it's a gamble I wouldn't take.
Starts & drives!! Vehicles listed as this; do just this, they start and they drive. It's up to us as customers to come and check out the cars to the best of our ability. Then make our discussion to bid or not to bid.
I'd say it's common sense ( not so common with some people apparently)