motorhog reviews

motorhog reviews

Acceptable
5.2
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
78 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Best used parts on the net !!!

Been using Motorhog for years they have ALWAYS had the parts I needed in stock. reasonably priced. Fast delivery too. Would recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

When they have a car with problems this will go to the auction site

Good cars its put a side and the bad ones or with any sort of problems are going for online bid without telling the viewers what's wrong. I'm not talking about silly faults I'm talking about serious problems like gearbox, engine smoking a lot, mileage clocked, head gas kit, and loads more and once u bought it there nothing else you can do. I used to buy a lot from Motorhog but never more, and I told all my friends and colleagues traders to stay alway from Motorhog online auctions
Motorhog

Reply from Motorhog

Hi Marcos,

Did you come to view / inspect the vehicle before bidding on it ?

Regards,

Phil - Motorhog.co.uk
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

ACE 5 STARS *****

It's all been good (for me). You have to go take a good look at these cars before bidding as descriptions can be vague. Looking at some of the other reviews on here just goes to prove this. If your not sure don't bid (might make things cheaper for the people who know what they are doing)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Buyer's beware, avoid their category x cars

I have bought several cars from motorhog now and they have on the most been category x. They have had parts missing and major problems that makes it is cost ineffective to fix them. You are better off buying a car from auto trader because by the time you spend money fixing all the unrecorded problems you are better off going somewhere else. Their staff i found were extremely unhelpful and rude. I believe the major problem is that they hype the price up by use of priority bidding because the next day you might find the car you were bidding for re listed.
Motorhog

Reply from Motorhog

Did you notice that there were part(s) missing when you came to view / inspect the vehicle(s) before bidding ?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good Services; But,,,

Lovely customer service. I was satisfied with the customer service but some of the description of the fault on the vehicle were hidden which was unfair. Give us vivid descriptions of the vehicle as this influence our decisions,
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

LIAR'S!!!!!

More than 3 Cars all rubbish, described as start and drives What a Total Lie!! Who categolise or check these cars? The staff also are very arrogant and I wish the Gorvernmen could put a Stop at this.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Cars not been describe properly

So deceiving, have bought several car all of them with hiden problems. I have stopped buying from you for this reason and I have told my Freands to do the same.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Auction fixed. Doesnt finish on time.

I feel auction is fixed. I believe donny motors are bidding on the auctions, to bid cars up. Auction has a time to finish but goes on even when auction goes green and says you have won, then goes red to say your loosing. Auction should finish at the time stated. Excellent service by staff especially at church lane.
Motorhog

Reply from Motorhog

Hi Peter,

Just to clarify most of our are auctions are auto-extended to quote our FAQ's:

Auto-Extension:
It is an auction that is extended beyond its provisional closing time by 30 seconds every time a new bid is placed. The Auto Extension only occurs when bids are placed in the final 30 seconds of an auction and will continue to auto-extend in 30 second windows until no further bids have been placed.

Hope this helps.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Never got a good car yet!

The car and every car that i have ever purchased are NOT described honestly. The last car was damaged all along the rear quarter and this was not mentioned even though it was clearly visable. I have even bought a car described as a 'runner' that had no gear box! When i ring for help on a description all i am told is come look. What is the point in an internet auction that you then have to go to the site to view the car, but cannot bid on site with paying an adittional fee. Describe the cars CORRECTLY and HONESTLY!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

vehicle delivery

Everything else about the company is brilliant. One thing that needs sorting out is delivery of vehicle after the customer has won the auction. Can all the individual companies involved at your website provide or recommend a decent delivery company as this has been my problem. I have vehicles delivered with missing things and I cant do anything about it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Better by far than all other salvage that i know. Good customer service, and enough information for the products

Can't ask for more at the moment but there's room for improvement. Think outsite the box, and move ahead of others.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Ok customer service

Customer service is not like before
Sometimes
You are told to ring back when u do you're kept on hold until the business is closed.

I have recieved one decent customer service occasion .
Sometimes the staff don't care about your complaint.

And the garages that sell the cars don't always give an accurate description .
Sorry you asked and I'm speaking.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

motorhog is a cracking set-up

ive been to a few of the motorhogs around the country and these people couldnt help enough,if only there were a few more places like this it would make life a bit easier
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

More details of the cars are need!!

The services are great, but more needs to be done with respect to the cars, very good details description of the cars and faults on them will be very nice. This is because not all of us will be able to view the cars before bidding and to know what other faults the cars do. I brought two cars, there were other problems with them which were not listed as part of the damage listed on the cars, if i had knew of those problems l will not have bided for the cars. I had to send the cars to scrap yard
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good service, cheep vehicles helpful staff

MOTORHOG church lane DONCASTER
I have been buying cars form 'Motorhog' for some time now. I have always been happy with the vehicles I have bought and the service I've received.

Staff in the office have always been pleasant and helpful.

I've noticed a lot of negative comments on this forum from people who claim to have had bad experiences. as I can see this has got to be the buyers fault.
MOTORHOG recommend that customers come and view the vehicles before bid.
They allow customers to come and have a look and a poke round the cars before sale day. Any sensible person would do this before they press that bid button wouldn't they?
People who have not taken their time to come and have a look round a car that they are potentially going to spend their cash on really don't have an argument.
I know it's a gamble I wouldn't take.

Starts & drives!!
Vehicles listed as this; do just this, they start and they drive.
It's up to us as customers to come and check out the cars to the best of our ability. Then make our discussion to bid or not to bid.


I'd say it's common sense ( not so common with some people apparently)

CHURCH LANE DONCASTER
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

a good company

very reliable good description
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

On the whole very good service.

Found a car i wanted to buy at a third of the price from making the first call to viewing paying and picking up the vehicle an excellent service would not hesitate to use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good company to deal with

they where very friendly to talk to and arranged all the delivery details for me,the car arrived on time as agreed with them and at a resonable cost.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good site for cars and parts

good site but watch out for were at they slip odd ones in miles away and delivery charges kill your good buy
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good Service

I have bought 4 cars with Motohog and satisfied with the purches so far. I have also sold a car through them. The process was simple and qiuk. Good job!

Motorhog Details

About this company

Visit motorhog

Contact information

Call us on: 0845 408 4000
We live here: United Kingdom

Category

motorhog is ranked 48 out of 51 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.