Knowledgeable advice helpful in deciding to buy the Einhell BT-LS65U log splitter which was delivered on the day requested. Although only used for around 3 hours to date the log splitter works well, is robust and well built. My only suggestion would be that the following note could be included in the assembly instructions :- The easiest way to attach the legs is to invert the log splitter, supporting it on a couple of sturdy pieces of wood under the framework and then proceed to attach the legs. (Despite its weight it can easily be done by one person)
While disappointed that the trimmer I ordered was not in stock, I was very impressed by the telephone calls to update me with the progress of my order and the free delivery as soon as the item became available.
I am extremely pleased with the Leaf Sweeper and the speed with which it was dispatched to me was second to none
I bought an ex demo petrol blower vac which was dispatched very quickly. In fact very nearly as quickly as it proved to be a load of JUNK. Sent it back and received a refund(less £30.00) less than 24 hrs after the courier picked it up. I doubt that they had had it back let alone had time to evaluate it's performance, yet they charged me £30.00. Very unhappy!!. They were very quick to send/reply to e-mails before purchase but now will not reply. I am seeking legal advice on their actions which are not those of a reputable distance seller.
My advice to anyone thing of buying from them...DON'T.
Ordered one day and delivery within two, how good is that? There was a small issue, not of Mowdirect's fault. They resolved it very quickly and without fuss. Definitely a company I would be pleased to do repeat business and would recommend to all.
The service was excellent when I ordered my MTD mulch plug and it arrived the next day but without fitting instructions. When I reported this it was arranged that someone would 'phone me, which he did. The verbal instructions whilst being clear turned out to be for a different model. I offered to send photos to show the one I had been sent and was told I didn't need to because it was the same!
It is now in my garage, so a waste of money until I can get the fitting instructions, but I fear that it will be a long time - probably when the mower is next serviced.
I phoned late on a Friday and spoke to the lovely lady who answered the call to discuss snow blowers. She knew all the pros and cons of different machines and all their features. I had a good laugh about how amusing it must be to have so much arcane knowledge - especially for a bird! (PS - she said that first so I am not being chauvinist!). I ordered over the weekend and the goods arrived well wrapped on a pallet as planned. The delivery company phoned in advance to check I would be there to take delivery which was great planning. Overall i am absolutely delighted with my purchasing experience. As for whether the snow blower works as it is supposed to be - i have no idea. It hasn't snowed yet! (and having spent well over £1,000 on it, it probably won't snow all winter!)
Thanks, it's nice to have such excellent service, normally comes at a premium these days. Thanks again Mark.
very helpful when enquiring about products and the service was excellent. I bought a cultivator/tiller recently and the only recommendation I could make is for the product to be made up fully before delivery , apart from that excellent .
Firs t time i have used Mowdirect, and i was impressed with the speed in which they processed the order and got it to me. I live in the Highlands of Scotland and i still recieved the order within 3 days. But what really sold it to me was the fact that they did not try and pull the old extra haulage charge for the highlands, this is a real put off when im buying because so many companys do it, and i just cancell the order straight away, because if you shop around hard enough there is always someone that wont charge you the extra. I think i can speak for the population of the highlands, because i hear it all the time. 90% of the time its just a con, so top marks Mowdirect i am now a loyal customer. Thank you, Oh! fantastic product by the way...
I would definitely recommend shopping with mowdirect, the mower I ordered arrived the next day, and looks very good value for money.
Just bought a leaf sweeper from Mowdirect, hence the corny headline! Overnight delivery, with tracking, was great. The sweeper was easy to make up and it works well. I reckon I will be using Mowdirect again.
The full story is complicated, I don't intend to tell it. The company were very helpful in allowing me to come to terms with a poor decision I made in the first place. Reassuring to know that people will treat you as human without skinning you. Perhaps it should be 4&1/2 stars
Machine delivered as promised.A very attractive looking machine.Height adjustment looks flimsy as do wheels, only time will tell if this is so.Starts easily and operates ok.
seems to do the job well.For the price good value.
Cannot review Lawnmower as its a Christmas present for our son. However, it arrived, as promised, nearly the next day after ordering. What a fantastic service. I am positive he will love it.
Ordered a Snow Blower and it was with me in two days. Delivery was slick and packaging equal to the task of transporting the machine. I followed the instruction to thoroughly check the machine on arrival - including getting the engine started. It all worked faultlessly.
I'd recommend MowDirect.
Delivery was very good and exactly as forecast. Nicely packaged .
Easy assembly with fairly clear instructions but in all honesty assembly could be by just using common sense.
I thought £20 for the black plastic block to enable mulching a bit expensive and was expecting something more complicated but couldn't find a description of it on website.
Only used machine once, started easily after assembly and again when used.
Seems a very good and robust machine, runs well and power drive works well.
All in all very pleased , still early days but no reason to believe any bad points will occur.
Pleased with the product ordered. Arrived promptly as promised. Delivered by a
very helpful courier who was most obliging in assisting me to carry the box into
Not assembled the lawnmower as yet so unable to comment on using the product.
However I am sure the lawnmower will be fine judging by the previous excellent
service received from Mowdirect.
Great service from MowDirect. Web site is easy to use with good information and reviews, and very competetive prices. Delivery of the new Mountfield mower, complete with the Free mulch plug already fitted, very promt.
Had a small problem putting grass basket together as the two halfs would not line up but got it together in the end.The rest of the assembly was quite easy to put together and started second pull. Unable to comment on cutting as weather is not good for this, will add to these comments when the weather changes. Would recommend Mow Direct.
P.S. A tin of oil for the engine would have been good idea.
We ordered a replacement bag for a lane vacuum cleaner, still waiting as I'm now told the item is out of stock but no ones contacted us to tell us.
The service from mow direct was fine , the warrior product is Ok ,the Chinese instructions were of no value , I still have no idea if if the tongue plate is fixed correctly to the grass bag ? the grass bag and exit tunnel for the grass to the bag is poor design compared to the Mountfield which it replaced .
Mower arrived within a couple days, they phoned me to check delivery options and the courier performed the requested instructions.
Mower was good quality and worked first time.
Grass looks pretty tidy now, thanks.
Excellent product once assembled the instructions for attaching saw were ok but the bench had no instructions had to guess all the time took 4 hrs
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