Having ordered a Mountfield S421HP petrol lawnmower on a Sunday, I was telephoned first thing on Monday morning to say that these were currently out of stock, but Mowdirect could telephone their supplier to find out when they might be available. However, as I wanted the mower urgently, I changed my order to the Al-Ko 42BA 3-in-1 mower which cost 10 pounds more. This was duly delivered at 9 am on Tuesday morning. Excellent service.
I ORDERED MY STRIMMER FROM MOW DIRECT AT 8 IN THE EVENING. IT WAS DELIVERED 2 DAYS LATER EXCELLENT SERVICE, UNFORTUNATELY NO ONE WAS AT HOME WHEN THE DELIVERY DRIVER SHOWED UP AND HERE IS THE GOOD NEWS HE ACTUALLY RANG ME AND ASKED IF HE COULD TAKE IT TO A NEIGHBOURS HOUSE, WHAT MORE CAN YOU ASK FOR YOU'D NORMALLY JUST GET A CARD THROUGH THE DOOR, GREAT SERVICE
I WILL CERTAINLY USE MOW DIRECT AGAIN.
Purchased the rotak 430 ergoflex, best price I could find & came next working day as promised. Mower was quick & easy to assemble & was out mowing my lawn in 30 mins. Cut lawn twice now & very pleased with results. Light, easy to use, would recommend.
My new MD40P mower was easy to assemble, and the first cut was very satisfactory.The petrol engine worked hard, and the only complaint was that the engine appeared to sound under pressure, varying in tone....not as smooth as I expected. Price was £129.99 and this appears very reasonable. The grass bag is not large but it was easy to empty into the compost bin. Fair value with a 2 year warranty.
Very quick order dispatch by Mowdirect, unfortunately faulty mower received; however must compliment Mowdirect on an even quicker replacement being received via their courier's drop & collect service. New mower working perfectly!
excellent service, mower ,excellent a good price, such good service,arrived,next day,no charge, clear instructions, 10/10 no faults,would recommend your company,realy so pleased, well done . thank you so much,,,jan sadler
We ordered the Al-Ko 4210HPD Easy Mow Petrol Power Driven Lawnmower (Honda Engine) on a thursday night on theMowdirect website and delivery was £28 to the western Isles, Free to mainland Uk!
Delivery charges are one of the big bugbears of living in the remoter parts of the U.K.
However a charge of £28 is'nt to bad and the mower was here on the following Monday. All in all very good service, really quick delivery and to top it all an excellent mower.
Easy ordering, good communication re delivery which arrived on day it was supposed too. Instructions adequate for easy assembly & mower worked first time. All very satisfactory
We were very pleased with the quick and efficient service we received when purchasing our new petrol lawn mower. It arrived within 48 hours. It was easy to assemble and is working well - shame the grass isn't growing quickly due to the unseasonable weather!
Product arrived as described but only after two attempts from delivery company. First attempt delivery driver arrived and admitted forgetting to pick the item up from depot. Then difficult to get hold of courier to confirm when next delivering as tracking was update incorrectly.
I ordered a mower over the internet and the product arrived promptly and in good condition. I had a question and so phoned Mowdirect - the phone was answered quickly and the person I spoke to was everso helpful. I will definately use them again and recommend them to others. Excellent Service, Help & Product - Thankyou
I have now bought a stihl hedgecutter and returned to mow direct to buy my brushcutter.... No problems at all with good customer service within their supply chain with order tracking and friendly direct call from deliveryman. Missed the brush utter delivery as in shower...simply called the drivers mobile and he popped back later with it rather than leave me the inconvenience of driving to the depot (like many delivery companies ).... Excellent!
Poor final customer service but good price for saw
Beautiful, Sleek and Red, what a machine I felt like taking it for a spin but realized it was for cutting the lawn. At 190cc this machine is some piece of work and that was looking at it in the box. Getting it out of the box was a slight problem I went for a machine that could handle a large area and had 4 gears and a huge collection box, I could not lift it so I cut away the end of the box and rolled it out, assembling it was easy, I thought I may give it a short spin around the lawn to see how it handled but I had one obstacle in my way, no 4 stroke engine oil, non supplied so I had to order it so my play with this machine will have to wait ,it rained ever since and the oil has not arrived. So guys when you buy a mower of this magnitude would it hurt to supply a bottle of engine oil, having this lawn mower sat in the shed is killing me.
I was principally buying the product on price and therefore was pleased with both the price offered and the free delivery. However, the original purchase offered a the free gift of a petrol can which did not arrive.
Also after ordering on line I never received an acknowledgement of the order by e-mail or notice that the goods had been despatched and consequently when I could expect delivery. This resulted in me making telephone calls on two different occasions to the customer helpline to ascertain the progress with the delivery.
The Al Ko mower was delivered within two working days! Assembly was not much fun however the mower started first time and is manoeuverable and cuts clean and wide so is perfect for all sizes of lawn. All of the family have had a go and enjoy the self propelled drive which cuts through long grass with ease. For more information see the technical details online at the Which? web site.
I was very happy with my purchase of an ALKO lawn mower. True to the company's word, my purchase was delivered the next day. The mower has been put to use and so far is fulfilling all my expectations. I would definitely recommend your company, many thanks.
Good quick process of order and delivery.
I ordered a hand-propelled lawn-mower and it was delivered a couple of days later. I paid online by debit card at the time of ordering, but the payment didn't go through immediately so Mow Direct chased it by email. When I contacted my bank the payment had gone through, but 4 days late. I don't know whether this was because of the bank or Mow Direct's system. But it was resolved in the end and the emails were polite and friendly.
The wedsite was easy to use and informative. Mow Direct had exactly what I wanted at the best price I could find. Placing the order was really straightforward and the strimmer I bought arrived the next day which was sooner than I expected.
Excellent all round.
I bought this mower because it offered me a fantastic deal. A great quality machine, a terrific price and free delivery to boot! I could not get a better deal anywhere else online or on the high street. I would definitely buy again and I would definitely recommend to a friend!!
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