Brilliant company to deal with - use for both business and my own gardening hardware. Have made several purchases and always prompt and courteous service. Very knowledgeable and able to recommend alternatives if not in stock. :)
Product does what it says on the tin & delivery was fast.The website was easy to use as i'm a bit of a novice.Happy to recomend to my buddies.
The chainsaw is a lovely piece of kit and started on the third pull. Great service - thanks!
GREAT PRODUCT AND VALUE FOR MONEY , EASY TRANSACTION , HIGHLY RECOMMENDED AND WILL USE AGAIN.
The Lawn Sweeper I purchased from Mowdirect was a good price. It arrived the next day. The customer service department was very helpful. I was extremely happy with this company and would certainly recommend them.
I looked online but phoned to purchase. Great to have a human contact. The mower arrived the next working day as promised. 5 stars!
I unpacked and I'm not sure how they can make these things for the price!
Putting it together requires a bit of knowledge as the instructions are in pictures rather than words. However, there are so few things to screw together this is not really an issue.
Having said that, the grass collector does need a little patience. It is not as difficult as it looks but it is here where the instructions do need to be in writing, in my opinion.
Don't forget to put some oil in!
The log splitter was delivered very quickly and the delivery company kept me informed of time of delivery.
I have assembled the log splitter which was very simple to do , and tried it out. It's so much better than trying to wield an axe at my age. Brilliant all round !
Ordered an Einhell 5.5 ton log splitter c/w stand, delivered within 24 hours free delivery.The log splitter is brilliant splits 18 inch dia. logs full of knots easily.Easy to operate and I just put a small wooden block on the control lever to stop the ram going right back,this saves a lot of time.Would recommend this splitter to anyone interested in purchasing one
It's a little unusual to say this but I have thoroughly enjoyed buy through MowDirect from start to finish. I don't know the first thing about mowers and garden machinery so I am so grateful for the considerable time spent educating me. I would recommend highly.
However, I can't say admixture for their courier.. They used TNT who, despite advertising had loaded goods at 07:30ish, failed to deliver when advertised as our 50kg trolley had "mistakenly" not been loaded. It's a fairly large item, so this is simply a lie. Apparently TNT don't equip drivers with a phone as it is far better to let a customer wait around all day than to call them in advance. A dismal display and complete lack of any client care. Sadly just another arrogant courier with little regard to those that they are serving.
That said, this is no slur in MowDirect who were brilliant. My only advice is, if you can't collect and there is some reliance on a third party (especially TNT), save a few days of holiday as your item(s) will arrive at some point on or around their agreed delivery date.
Service was fine for what you did, but why on earth dont you deliver across europe Spain is not far away, an order placed in Germany is delivered in two days I had to contact my own agent for delivery why cant you???????????????
Well-made, coped well with damp grass. Easy to manoeuver. BUT there was a 3cm crack in the plastic battery cover so I sent a photo 5 days ago asking for a replacement and so far there has been no reply apart from an acknowledgement and a promise to resolve the issue within two days.
Only reservation is that a notice was put on website next to product that it would require a to up of certain type of hydraulic oil so that when it arrived we could have been able to use it straight away.
Cheapest price I could find for the mower I wanted, once I'd found a money off voucher at least. Delivery estimates were a little hazy (1-2 days) considering it was an expensive and bulky item. Fortunately we were at home those 2 days so it wasn't an issue - but would have expected a 1-day window at worst - not 2. Also, Delivery driver needed a hand carrying it off the back of the van - I had to help him in my pyjamas as he arrived early! Maybe they need to upgrade their delivery service.
That said, product arrived in 1 working day. Not used it yet as it's been too wet, but all appears in good working order.
Before purchase of an ALKO TCS2500 shredder I had questions only answerable by the Distributor but Mowers Direct assisted in my contacting the right people and I got the answers to my questyions, item was not in stock but I received my shredder after 7 or 8 days, I was in no rush so this was OK. A glitch with parts during assembly required replacement of a couple of small items and these arrived next morning - very impressed. Then there was a problem with the machine on start-up but really helpful back-up by Sally at Mowers Direct (thank you Sally) and their local (to me) ALKO agent resolved matters within a day. Machine now running, chipping and mulching perfectly, ultimately a very good machine. Mowers Dirtect were very supportive throughout and, based on my experience, I would recommend them.
Having never used a cordless lawn mower before, I found this Greenworks 25357 a pure delight. Lightweight but effective it made mowing so much easier. I've only used it once but I look forward to next summer when I can really put it through its paces.
Shame it was not in stock at the time of order, but i was contacted to tell me this and did i want to leave it on ordered, which i was happy to do so, as this Saw Horse was just what i needed and at a very good price.
Since reciving this item, i assembled it, i is well made and is just what i needed, my chain saw fits it perfectly and makes cutting up logs safe and easy, very impressed with the Saw Horse and the service from Mow Direct
Would recommened Mow Direct, will use them again
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