I have just completed a large multi-item part exchange deal with MPB and I have no hesitation recommending them based on my experience. The whole thing went very smoothly with timely and informative emails, and a couple of phone calls to very knowledgeable and helpful staff. I was given a very generous price for the kit I was exchanging and a bargain price for the kit I was exchanging it for. There was no charge (either way) for the courier to collect and drop off items and the courer (DPD) was also excellent. I shall certainly use MPB again!!
I have bought all my Canon pro lens's from MPB and they were all as described in the add. Any communication was dealt with straight away, and Items delivered next day.
I would recomend MPB photographic. They are one of the best companys to deal with.
Helpful, efficient and fast service. i used the part ex service and was very impressed at the quick and easy way i was guided through the system. friendly staff and a fast efficient shipping service made the whole process of part exchanging easier than I could have imagined.........A top class service from a top class team..
After growing used to travelling light with my Fuji X100, which covers 99% of my needs, I came to the conclusion I had too much good camera gear gathering dust.
I decided I could live without a lot of my Cannon SLR gear and after stumbling across MPB, decided to ask them for a quote on it.
They very quickly offered me a fair price (when I think of the often derisory offers I've had made in the past when selling or trading camera gear in) and arranged free collection of my stuff.
Funds (to the full amount first quoted) were paid into my account shortly after they'd received and checked the stuff over and made me a firm offer.
A very quick and efficient service, I found. Top marks!
I'll definitely be dealing with them again (I've already bought a second hand lens off them - great service in that department too) because looking at the huge amount of high quality second hand stuff they have on their website at such good prices, I'm not sure I'd want to be paying the full whack like I've always done in the past for new stuff.
I'd recommend them to anyone
I part exchanged an SB-700 against 3 x SB-910s. MBP Photographic made it really easy for me to do this, from the information on their website to the courier collection service and great customer service. I wouldn't hesitate to use them again.
I am upgrading my Canon 50D to the new 70D and noticed the MPB avert in the Amateur Photographer. I sent details seeking a part exchange deal. MPB didn’t have the new Canon but made an offer for the 50D which was comparable with prices seen on E-bay. I accepted thinking that I would probably get a call saying that the camera wasn’t in the right condition and that a lower price would be offered instead. No, MPB were true to their offer and the transaction was concluded smoothly. The great benefit was that you don’t have to pay E-bays heavy charges and MPB also pay the shipping cost. All in all I was very happy with the deal. Recommended.
I was looking to downsize my camera as I don't get as much time as I used to. I bought a Canon EOS M. When I went on holiday I carried my EOS 40D as well. The results from my EOS M were as good as my 40D so I decided to sell. I looked at Ebay thats way to stressful. Search engined and found MPB. From my first request to final payment these guys were great. Responsive, clear and easy to deal with. The price was more that fair and the courier service made it easy.
I ordered a camera, it turned up on a Saturday next day delivery at no extra cost, an email detailing the delivery was sent to me.
A month later the charger broke and it was replaced within 48hrs of me raising the issue, I was kept informed at all times what was happening.
Staff are friendly, pleasant and polite on the phone, a superb shopping experience all in all, I will happily recommend this company and continue to shop there.
Over the years I have returned to MPB many times, both as a purchaser and a seller of photographic equipment with values in the thousands of pounds. They have never let me down and their service has always been excellent. I have had problems with two items - firstly a tripod mount was broken during delivery - MPB had a replacement with me the next day. Secondly an Eos 1D IV had a problem which involved a return to MPB, the problem was fixed and the camera is now working as good as new. Their service both for sales and purchasing are excellent, their prices are good, and support staff both knowledgeable and prompt both by phone and email. I happily recommend MPB whenever I can, and have had only positive feedback from doing so. Use this company with the utmost confidence.
Great customer service, fair offers. I recommend this company to anyone wanting to upgrade and sale their used equipment or interested in buying affordable, verified used cameras with accessories and warranty. They are quick, careful and professional. I will certainly come back to them.
Having decided to invest in some new kit, I contacted MPB as I have used them before on many occasions. They are fantastic to deal with and take all the effort out of selling equipment.
They send you a quote very quickly and then arrange free collection from you. Once they receive the equipment they check it promptly and as soon as they have done that they transfer the cash to you nominated bank account.
Very helpful staff and always keep in contact via email.
Having decided for the sake of my poor old back to stop traipsing around with a huge bag full of camera bodies, lenses and flashguns I bought one of those superzoom bridges and contacted MPB with a long list of SLR kit, all of it in mint or near mint condition and all in the original boxes. The reply came back quickly and I was surprised at the prices they quoted - much better than ebay and no costs involved at all. We came to an agreement and I packed it up for the courier who was at my door within 48 hours. After examination the money was quickly paid into my account. No fees, no messing and certainly no hassle on my part. I wouldn't hesitate to recommend them if you are selling and I would certainly be happy to buy form them in the future - but only if a miricle cure for lumbago comes on the market.
My interests lie with travel and fine art photography and I host a couple of exhibitions each year. Though retired, I also do a small amount of paid agency work. I have dealt with MPB for a couple of years , and they are now my first port of call. Quite simply, they go out of their way to provide a truly exceptional service from start to finish.
Usual disclaimer - I have no financial interest in this company - just a very happy customer.
After seven years of happy photography with my Nikon D80 I decided it was time to upgrade to the new Nikon D7100.
After trawling the net, I came across MPB - a company that I had not heard of previously. Am I glad that I did find them! The best purchase price for the D7100; the best trade in price for my D80; free next day courier collection and return and almost instant response to questions during the whole process.
I would defy any company to do better.
If you're buying, selling or part exchanging, I would wholeheartedly recommend this company.
I ordered an incorrect lens for my camera. A phone call and a couple of emails later the correct lens was on its way and delivered within 24 hours. The staff were very helpful and I would recommend MPB to anyone looking for excellent quality photo kit at competitive prices.
I ordered a grip but the wrong one was dispatched so I contacted after sales, who got back to me the very morning with information of what to do & how they would send a courier to collect the item and dispatch the correct item at the same time.
I was kept informed of every step in the process and in the replacement order were some little extra bits as a token of appology.
Would I deal with them again - in a heartbeat!
Thanks MPB Photographic
I had a lens to sell and really didn't want to use the minefield that is Ebay and get stung with huge charges so MPB was recommended to me.
A quick email across with the details of my lens and first thing in the morning I had a response with a very good price offered for the lens.
From there on it was very easy, great communication from the team right up to the point of the funds appearing.
I will certainly use them again, in fact in a few weeks when I can afford a new lens I will check them first.
I decided to downsize my SLR camera and lenses, having dealt with MPB previously I decided to deal with them.
I got a good price for my old equipment, excellent communication in respect of the deal. The money was in my bank the day they received my stuff, the new camera was also sent the same day. This arrived the day after.
Can't recommend the company highly enough.
I have been a photographer for, well as long as I can remember. I even went Pro at one point in my life and I have to say that I have used many many photographic outlets in my time, online and on the high street and can honestly say that the service I have received from MPB photographic has to be the best....Ever! I have never had any mistakes with any orders, their next day shipping suits me brilliantly and there website is well laid out and non complicated. I have never bought "new" and although they do sell new equipment, they have a vast amount of pre-owned and the quality is excellent. All equipment is graded and a description too of what may come with the equipment: ie a camera grip (includes AA battery holder) etc.
I live close to Edinburgh and am finding it difficult to find a camera shop on the high streets now, but I dont really care when my online stop is MPB. From SLR's to filters, camera bags to studio lights, thay have it all. Highly recommended they are, (As yoda would say) :)
I was very impressed that they double checked with me that I wanted the item shipped to a different address. There was a technical fault and my item wasn't shipped, but when I emailed to enquire what was happening, the lady who dealt with my email was very helpful, sorted the issue out straight away and refunded the postage costs. You can't avoid things going wrong sometimes, but I think you get the measure of a company by how they fix things which have gone wrong; based on my experience with mpb I would have no reservations recommending them to others
Great guys, great communication and really good prices for our kit. They organised all the shipping and a few days later had paid the cash straight into our bank account. After factoring in the charges and commissions that eBay charges, I'd take the peace of mind that MPB offers every time.
I am delighted with the sale of my camera to MPB. Their communication was speedy, collection as promised and the funds in my account very quickly. At each step of the transaction I was kept up to date. The price offered was fine since there was one of the additional charges that make selling on eBay such a bind. I will most certainly deal with them again and it could be soon.
Having recently made purchases from mpb which resulted in a slight mix up with my order, i can say from experience that the team there go out of their way to put things right, particularly Matt Barker the founder and M.D. who has been very helpful and generous.
I ordered a Canon 70-200 mm lens from MPB Photographic on the Saturday. The order was despatched on the Monday and arrived by lunchtime on Tuesday. The items were well packaged.
This is the second time I have purchased from MPB Photographic and I'd happily recommend them, for new or used gear.
Very good service.
Really impressed with the service I received from this company. I sold my Nikon camera to them at a very acceptable price. All was done very quickly and efficiently by email. The camera was picked up by courier on time. I could track all it's movements It was speedily checked and my cash was in the bank in two days. A very positive experience. :-)
I have nothing but praise for this company! Prices are not exactly cheap, but you get what you pay for and the quality of their second-hand cameras and lenses is hard to beat.
Selling to them was a breeze, with very fair offers and fast payment.
I recommend MPB without reservation!
I have both purchased and sold equipment through MPB Photographic on three occasions in the past year. Each time they have been efficient and given reasonable prices for my old lenses and cameras. I was hesitant initially to send equipment off into the wild blue yonder, along with bank details but there was no need to be concerned! Payment was received almost by return. Will use again
I managed a part exchange, sending a big box of gear and receiving a great refurbished D7000 with no fuss, a few e-mails and 1 phone call. I'm recommending MPB to anyone looking buy new or used gear. I'll certainly use them again
I bought a second hand lens. The member of staff who answered my queries on the phone was helpful and friendly. The lens arrived the next day, in the specified one hour delivery slot, no messing around waiting in all day. The lens was as described and good value when judged against prices on ebay and elsewhere. Would definitely use this company again.
I sold my used lens to them and it went fast and without any hassle. The offered price was in my bank account within 3 working days after they received (and checked) the lens.
I also purchased a used lens and it arrived amazingly fast considering it was to be delivered to Sweden, it took merely one and a half week.
The whole experience was very good and they allways answered fast on e-mail, usually within an hour or two, and the service is exceptional. They even helped me registering the bank account info using my IBAN and BIC codes since I didn't know how to fill out the form for a UK bank account.
They missed to include the lens hood when delivering the lens but they sent me a boxed one instead. They are very service minded indeed.
I absolutely highly recommend MPB and will most certainly be using them again!
I found MPB when looking on internet, having been offered very low trade in value for two of my lens. My discussion with MPB could not have been better. Very quick response to al the questions I asked via email.. The price I was offered was almost twice that I was offered by my local photography shop. ( this price was for a straight trade in which makes even more impressive.) I was a little concerned that when they received the lens lens they would find a reason to reduce the price, but I need not have worried, the full agreed amount was in my bank account within two days. I would like to congratulate the MPB team for such excellent service.
Would like to congratulate the MPB team in such fantastic service. They have made it so easy to exchange kit that they make me want to find what else I could send them! Their staff have been friendly and helpful, the kit pickup was effortless and the responses have been fast and personable.
Great to do business with and I just can't recommend them enough.
I would like to thank the MPB Team for the superb service I received in my PX dealings with them. The prices I received for my second hand kit was very reasonable, and the price I paid for my second hand lens was also a fair price. The contact I had with them through Email and Text was without doubt the best I have ever had. I was kept informed all through the transaction, and I would like to say again " Superb Service " I will definately recommend to others, and will certainly use again myself .
I initially chose MPB photographic as my friend had used them and had highly recommended them to me. I found that their prices are almost comparable with the prices on a famous auction site but there is peace of mind since they offer a 6month warranty. The lens I bought was described as mint and certainly proved to be as described. I am very picky about my gear and am delighted with the condition of the lens. I will certainly consider using them in the future and have no problem recommending them to anyone.
I've dealt with MPB many times i can honestly say they are simply amazing. Quite service, payment is made quickly when selling items and when buying an item, you receive it the next day, PERFECT!!! They are great in honuring the warranty. i had a problem with a button on a one of my two cameras i purchased from them. They accepted to problem and gave me a new camera rather then me having to wait for the repair. Quite simply they are amazing. I would give them 10 stars if i could
I have recently part exchanged a lens through MPB Photographic. The service I received from the company was outstanding from beginning to end. I have been most impressed and can highly recommend the company.
Quite naturally, I had some reservations to begin with ; but the professional manner in which the sale was transacted put my mind at rest and that professionalism continued to the moment the new lens was delivered.
I was updated at least twice a day via text and email, i knew where i was during the process of my order and the customer service were friendly and polite! overall i am VERY pleased with the services and will 100% be using MPB Photographic again!!
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