MPB Photographic reviews

MPB Photographic reviews

Excellent
9.9
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Excellent customer service

I recently purchased a Nikon D700 with battery grip. On delivery the battery grip wasn't quite as described. I called customer services straight away, they were fantastic. The team were very pleasant and helpful. I returned my battery grip to MPB and they refunded the cost of my return postage. Within 24 hours I had my new battery grip in my possession. I cannot thank them enough for outstanding service. There are many companies that could learn a lot from these guys.

Anyone thinking of buying used or new gear can rely on MPB to give a fast and reliable service with great after sales service.
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Providers of an excellent and fair service

I needed to sell some of my photographic equipment, they provided an excellent and fair process even leaving some space for manoeuvre when it came to good old fashioned bartering. The pickup of equipment, communication and payment into my account was as simple as you can get, the only work I did was to pack the box to their requirements.
Highly recommended, would use again if required.
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Everything was so easy and fair!

Never having bought a second hand camera before I was not sure who to trust, luckily a friend had recommended MPB a few days before and looking on the website they had what I was after at a very fair price. Rather than trade in straight away I decided to buy the camera outright but they said they would still honer the trade in price later on, after I was happy with the new purchase. This was really important to me as I always need to make sure I have a backup camera. The camera arrived as described and within a few days I was happy to send mine over to them which they arranged collection and everything was settled within a couple of days as agreed. Yes I could of got a bit more selling on eBay but it's a lot of hassle for a little bit extra, everyone has to make a living and I make mine selling pictures; not cameras.

Thanks for the very friendly service and very professional manor in which everything detail was handled.
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Really good experience

I was very dubious to deal with an online trade-in company but as there weren't any good camera shops doing this in my area I thought I'd try MPB.
Thinking I would trade in and buy; I got a provisional quote online and went along and dropped my gear off at their offices. Not far from where I live.
Interim, I decide not to buy (I'm converting to FX lenses and full frame, and confused myself about the best way to do this). But they gave me the same price anyway, next day. All done.
No worries.
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Excellent as always

Each time I purchase from MPB Photographic I receive extremely high customer service, excellent advise and complete confidence. Every Lens that I have purchased has been exactly as described.
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Great Part-exchange!

Contacted MPB Photographic as I was wanting to trade in an old Sigma lens that had been lying around not getting much use. I contacted them and received a response from Rich within an hour. He was great and very informative. I did have some issues with the box and finding the correct paperwork. However, MPB were very helpful and pointed me in the right direction. I would not hesitate to use MPB Photographic again as the trade in was painless and customer service was excellent!
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First class in all respects

I have bought 4 items from this company over the last 10 months. Their website is very accurately detailed and easy to use. They allow you to chose a delivery date, keep you well informed and deliver within the hour stated. Quite an achievement in this part of Mid Wales. The items have always been very securely packaged and email follow through is first rate. Certainly a company I would recommend to friends and family.
This company certainly deserves the 5 star rating.
Robin Breconshire Mid Wales
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Excellent friendly and efficient service

I recently purchased a Canon 100d and part exchanged my old camera with MPB Photographic. Andy and the team were extremely helpful and courteous from the beginning to the end of the purchase keeping me informed of the progress of the order throughout.
This is an excellent company which I would recommend without hesitation.
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great service and prices that are hard to beat

wow....what can i say! yet again perfect service and the camera is way better than expected! Mint condition, extra battery and a memory card too...fantastic! its why i recommend mpb whenever i can..thank you!
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Slick and Professional

I am always dubious of buying second hand and even more dubious of prices that are sos low that there has to be a catch. So, after much deliberation I opted for a decent used lens from MPB Photographic as opposed to a supposedly new item from an importer from goodness knows where.
I have had no personal contact with anyone at MPB but ordered and payed for my chosen lens on line. Me being me, I of course missed the order deadline for next day delivery but i ordered anyway. My lens arrived as per schedule on New Years Eve, well wrapped and boxed and although the lens wasn't classed as "mint" (it was exc++) there was n't a mark on it. it was immaculate , no scratches, no finger marks and no dust and it works perfectly. I am reassured by other reviews of their after sales service (I hope I don't need it) I can only praise MPB for their professionalism and they can rest assured they will be my first port of call when I need something else.
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Excellent Condition!

I purchased a Nikon D3100 (with a battery and charger) in so called 'Mint-' condition, from MPB Photographic for £179.99, but was a bit nervous as this was the first 2nd hand item I had bought. I requested it for Monday, and it arrived on Monday at about 13:00. I couldn't believe someone had used it, in fact, I inspected the DSLR for any sign of light use and could not find any, anywhere! The camera was in better condition than if I bought it off Amazon for £100+ extra in new condition! The customer service was fantastic; the phone staff where friendly and helpful. Best camera shopping website for the UK! I will definitely be shopping here again!
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Good products and Great service.

I have used MPB Photographic several times over the past couple of years. I have bought from them, sold to them and used the part exchange service. Every time, I have received very good quality second hand equipment at realistic prices and have received fair value for anything sold to them. My present Nikon D700 was bought from them and is as new, giving great pictures coupled with some quality professional lenses from MPB. I am picky regarding service as my background is as a Customer Service Manager with a multinational business. I have no hesitation in recommending them and I have no doubt I will use them in the future.
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Great company to deal with.

I purchased a 35mm lens for my Fuji XE-1 it arrived the next morning and is great. Very efficient company, I will deal with them again..
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Wow! Great service and prices.

Had a dilema, new D800 and 14-24 DX AFS, did not allow the full capabilities of the camera to be used. However in DX mode was still brilliant and as I did not use the lens much I thought OK. But I thought I would try and see what kind of deal I could do and keep Father Christmas happy. I e mailed MPB for a quote on 14-24DX as was offered a great price for it, so I thought I would also offer my 60m MICRO as I have a 105 Micro as well, I can use my legs! Again a great offer was received. I ended up buying a nearly new mint 14-24 f2.8 for £350 instead of £1.300, service was great, and only took 7 days to complete with a weekend in the middle. Great service and no haggling.
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Part-Exchange......................wholly-exceptional!

I have just completed a large multi-item part exchange deal with MPB and I have no hesitation recommending them based on my experience. The whole thing went very smoothly with timely and informative emails, and a couple of phone calls to very knowledgeable and helpful staff. I was given a very generous price for the kit I was exchanging and a bargain price for the kit I was exchanging it for. There was no charge (either way) for the courier to collect and drop off items and the courer (DPD) was also excellent. I shall certainly use MPB again!!
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Simply the best

I have bought all my Canon pro lens's from MPB and they were all as described in the add. Any communication was dealt with straight away, and Items delivered next day.
I would recomend MPB photographic. They are one of the best companys to deal with.
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Straightforward and prompt service

Fast and reliable service .....prompt response to my initial enquiry and everything that followed from that. Did everyting that they said that they would do.
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Five stars are just not enough..........Fantastic Service

Helpful, efficient and fast service. i used the part ex service and was very impressed at the quick and easy way i was guided through the system. friendly staff and a fast efficient shipping service made the whole process of part exchanging easier than I could have imagined.........A top class service from a top class team..
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Excellent company to deal with

After growing used to travelling light with my Fuji X100, which covers 99% of my needs, I came to the conclusion I had too much good camera gear gathering dust.
I decided I could live without a lot of my Cannon SLR gear and after stumbling across MPB, decided to ask them for a quote on it.
They very quickly offered me a fair price (when I think of the often derisory offers I've had made in the past when selling or trading camera gear in) and arranged free collection of my stuff.
Funds (to the full amount first quoted) were paid into my account shortly after they'd received and checked the stuff over and made me a firm offer.
A very quick and efficient service, I found. Top marks!
I'll definitely be dealing with them again (I've already bought a second hand lens off them - great service in that department too) because looking at the huge amount of high quality second hand stuff they have on their website at such good prices, I'm not sure I'd want to be paying the full whack like I've always done in the past for new stuff.
I'd recommend them to anyone
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excellent service

A fantastic shop with excellent service and communication.Will be again my choice for future camera and lenses update.

MPB Photographic Details

6 Month Warranty

We offer a 6 month warranty on all of our used equipment.

Free Collection

We offer free collection and delivery on part exchanges, and free pick up on your equipment if you wish to do a straight sale.

About this company

We are an ecommerce retailer of used photographic equipment, specialising in used Canon and Nikon DSLR cameras, lenses and photographic equipment. We stock a full range of used digital SLR cameras, lenses and digital accessories and we offer superb part exchange deals on all of our digital camera equipment.

We also pay excellent prices for your used photographic equipment so if you are looking to sell your camera equipment then please contact us for a quote.

Visit MPB Photographic

Contact information

Call us on: 0845 459 0101
We live here: Brighton
United Kingdom

Category

MPB Photographic is ranked 2 out of 43 in the category

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