I had some surplus didgital SLR cameras and lenses to sell. I contacted MPB by means of the website. I found them to be first rate in all aspects of the transaction. They were professional courteous and efficient.
They arranged for the items to be collected by courier service and paid promptly by electronic transfer. I have no hesitation in recommending them and dealing with them in future.
I first came upon MPB Photographic after a recommendation from a professional photographer friend of mine named Terry Lxxxxxxx. I was looking for a Canon 100 -400L to supplement my 24 - 105L which hook up to my 40D. My interests in photography are far ranging and the big zoom was to bring aircraft closer to me.
MPB supplied a "Exc ++ lens and to be honest I couldn't see a mark on it. Matt at MPB assured me the condition rating of the lens was down one step due to a minute blemish on the tripod collar !!!! Wow, that was the epitome of honesty to me.
Time came when I felt my 40D was holding the ability of my lenses back. I needed a fast fps and a better resolution for my aviation photography and something completely different, equestrian eventing. A Canon 7D plus grip was needed. Initially I bought a new one from another supplier. Over 2 weeks went by and though they had debited my bank account, still no camera. I rang them again and again and eventually succeeded in cancelling the whole deal.
My 10 days in Portugal was getting very close and I desparately wanted a 7D in my bag. MPB had a few choices on sale, albeit S/H models. To heck with it, they come with a 6 month warranty so they can't be too bad. I chose one with the phone help from Kat at MPB. It arrived with a BG-E7 grip in LESS THAN 24 HOURS. How good is that?
Absolutely unqualified first class service. I just wish I'd called MPB in the first place. Doah!
On opening the 7D box I found no Canon CD software enclosed. No sooner said, a package arrived the next day containing, not only the CD and instruction manual, but a free copy of the "7D Digital Field Guide" book as an extra present. That is the extra mile . . . . a rare commodity these days.
This company is above 5 stars in my opinion with Matt and Kat at the helm, they will go from success to success in the new and used photographic retail industry. Don't waste time and money anywhere else, shop here. You won't be disappointed.
If you are thinking of parting with your hard earned and trusty camera equipment following your latest upgrade, or thinking about buying the next upgrade through a quality second hand exchange, I would recommend this company with confidence.
I've sold three items through their free and very simple service. On each occasion they have honoured their quote and have been very supportive, with absolutely no pressure to sell.
From collecting the equipment to money in the bank in less than 48 hours - beat that!
Having decided to part with my dearly beloved Canon EOS 60D and a Tamron zoom lens I first tried gumtree. Well THAT was a disaster. I had dozens of responses per day, everything from Nigerian scammers to 14 year old dreamers, plus some incredibly stupid offers. I took it off gumtree and went into a corner to sulk for a while. I then found MPB Photographic via a quick google search, read the feedback and decided that getting a quote wasn't going to hurt.
I was offered a very fair price for the equipment, and they sent a courier to collect it. The whole process was extremely professional, friendly, easy and fair.
The camera was collected on a Wednesday afternoon, receipt confirmed on the Thursday and the money in my account on Friday.
I will absolutely buy my next camera from them, too! I am very impressed and very happy, and would recommend MPB Photographic to anyone. Great company to deal with! No reservations at all!! Thanks!
I had a 24-105L USM which was surplus to requirements, A quick search of the internet brought up MBP photographic, the reviews were not wrong.
They offered a very reasonable price for the lens, arranged for it to be picked up and transferred the funds into my account with zero fuss.
Couldn't recommend them more highly.
Very quickly they made me a very good offer for my Canon 7D camera, which I wanted to trade in for an Olympus OM-D (I really need a smaller camera).
Once I accepted it, they arranged parcel collection, were very responsive by both email and phone, and had inspected and arranged payment, direct to my account. They said payment would take 3 days, but in fact it arrived in my bank account the same day.
My only disappointment was that they don't sell the camera I wanted, because I'd have felt VERY happy to have bought one from them in a part-exchange deal.
This company should be highlighted as a model of how customer service should be maintained. I have dealt with them twice now and the staff so friendly , helpful and the quotes for equipment are absolutely competitive. I have difficulty in finding the right words to describe just how good they are.
I didn't know where to turn when I had these valuable items but couldn't use them myself and I just knew that if I could find the right Company, they might be able to help. MPB Photographic were courteous, helpful, very fair and, basically, the answer to one's prayers. And no, we don't feel we've been taken for idiots. We'd highly recommend Matt and his Company. Go on, give them a go - you'll be nicely surprised!
Thanks Matt, everything's much appreciated.
Just bought a f2.8 24-70mm from these guys, for photojournalism, I have used them before in the past so I knew there would be no issue with trusting them as a seller. Lens came next day, less than 24 hours from ordering! Packaging was more than up to the job of protecting my new lens. When I buy my next lens, its most likely going to be from here! Very happy buyer, would/have recommended MPB to every photographer I know and meet!
Pete Robinson (P R Imaging Scotland)
That's not even an exaggeration, this company excels in everything you look for when buying online, the descriptions are fair and accurate, the telephone service is quick (had one ring before being picked up) and their customer service is honestly second to none. I ordered my second hand camera (rated Exc++ so not mint condition) on the Tuesday aftenoon, by 9.00 on Wednesday morning it had arrived, in PERFECT condition, even had a 4GB CF card thrown in with it too with a few photos of their warehouse (as they obviously check their cameras). I honestly couldn't rate them any higher, and i will definitely be purchasing from them in the future
I had a camera lens I did not require anymore so decided to sell, a quick google search led me to MPB photographic and from the reviews I decided to use the company. I emailed them and recieved a quote within an hour which beat other companies by over £30! I then called company and spoke to a very helpful member of staff who explained the process to me and arranged collection for the next day. The lens was collected with tracking available and I recieved payment for my lens the next day for the full amount quoted. I'd recommend this company the service was fantastic very happy and I'd definetly use them again
I bought a Nikon Fisheye Lens from MPB as a birthday present for my husband. We were both thrilled because the lens was indistinguishable from brand new!
Well done MPB! For quality, price, and fast delivery, plus very friendly customer service, I wouldn't hesitate to use them again, or recommend to others.
Thank you MPB!!
I have bought quite a bit of equipment from MBP Photographic over the past few years and never had any problems. The equipment is accurately described and normally in better condition than I have expected. However as with any used equipment you can never be sure that something doesn't go wrong. My favourite Canon 24-105mm lens recently packed up, so I got in touch with MPB from whom I had purchased the lens. I have to say that it was debatable whether or not the lens was still under their warranty, but MPB didn't hesitate in helping me and even agreed to letting me have the lens repaired by a Canon repair shop in Berlin to save me sending the lens back to England. They reimbursed the total sum including the postage quickly and efficiently.
They offer a great service and I shall undoubtedly be buying from them again in the future.
I was in to mind's to use the site as never heard of mpb before but so glad I did!!!
Great quote for my old 500d and lens, very quick service like none I've experienced before, no messing, very quick payment, and great pre and post customer service!
So if you are sat at home wanting to sell you kit but are in to minds! don't be these guys are great I will be using this site again and again. :-)
MPB were recommended on a photographic web forum as good people to buy quality used kit from.
My Panasonic G10 arrived on time and is absolutely pristine, as well as being backed up with a 6 month guarantee.
I would wholeheartedly recommend MPB to others - you may get slightly cheaper with a no-guarantee private sale on Ebay, but MPB are very competitively priced as well as offering a wider range.
I have used MPB Photographic on several occasions but recently I decided to sell some unneeded gear - the process could not be simpler, MPB emailed a quote - sent a courier and then once the gear had been checked paid the money directly into my chosen account. As per usual with MPB the process was simple, fast and a pleasure to use. MPB have managed to excel themselves where most companies fail and that is keeping customer satisfaction their priority and they never failing in that respect - a lot of other companies / shops (not just photographic) would do well to look at MPB and learn some valuable lessons. Top marks to MPB for staying constantly consistent every time I have dealt with them both buying and this time selling. Well done guys and many thanks.
Great communications (Matt in particular was great), paid a fair price for the EOS body and EF-S lens I traded in, logistics were simple and easy, and the second hand body and lens I purchased were both as described. Would definitely use again.
In short, if you have a camera for sale and these guys buy it - let them.
The communication from Matt over my recent D80 sale was incomparable in speed and level of information. These guys know their business and there is no mistaking that.
I received a fair deal for an item that I know they will still make something on but ultimately I know they will sell to a good home.
No reservations about speaking to this team again.
Not wanting to go through the hassle of selling on Ebay, I contacted MPB and Matt came back to my initial email very rapidly with an excellent price offer for my Nikon equipment, subject to inspection. On inspection the price was confirmed and payment made by bank transfer.
Could not have been quicker or simpler. Recommended.
Excellent service, from the initial enquiries, to confirming costs, delivery details etc.
Delivery was spot on, pick up of part ex goods the same, and funds paid into accounts within the time frame they quoted.
Contact throughout the process was excellent, friendly, and the level of knowledge second to none. I will definitely use the firm again, as I have complete confidence in them.
Matt gets a particular mention, having to put up with my stupid questions!
Great stuff. Offered me a part-exchange price on my kit equivalent to a pretty good price on the big auction site (once you take all the auction site fees into account!)
The whole process was smooth, including courier collection at the beginning and next-day delivery at the end. The communication is clear, professional, friendly and quick, and the item I bought was just as described.
Confidence-inspiring and wrinkle-free; recommended.
I have used MPB twice to sell my camera and lens and both times has been a super service.My camera was collected Wednesday i could track it every inch of the way and it was safely delivered. .It was then checked and the money in my bank account on Monday lunchtime..This company gives you a fair deal and you cant ask for more.
I had rang the company on a couple of occasions not sure if I was doing the right thing, I had already purchased a Nikon D5100 from a different company, but wanted to sell my Canon equipment & purchase some Nikon equipment, I must say that the people I spoke to were very polite & understood my apprehension, I took the plunge & have not regretted my decision at all, they arranged everything, were very friendly & professional, I would use this company again without hesitation.
I have just bought from and sold to the company and have been impressed throughout by the courtesy and professionalism shown by Matt and his staff. The transactions were concluded very quickly with total honesty and fairness, excellent communications and speedy settlements. A pleasure to deal with and highly recommended. Thank you.
I just wanted to say how impressed I was with their service. I ordered my used lense on a Thursday afternoon and I received it on Friday mo
ing. The item was well packaged and was received in very good condition as described on their website. I used the lense over the JubiIee weekend and had very pleasing results. I will be buying from MPBPhotographic again and will recommend the company to others. A very big thank you to MPBPhotographic.
First time I'd ordered a second hand lens, I went to them purely because of the reviews I found on here and found them all to be correct. Delivery was next working day, communication was good and the item was exactly as described. I'll look on there first in future and won't hesistate to recommend them to my friends.
Can't praise them enough.
Did a PX on a camera I already had against some new kit. Collected my camera, quick turn around, shipped my new kit back to me in time for the bank holiday.
They were helpful, patient and informative all the way through even tolerating my relentless emailing to check on progress (I'm a bit of an impatient shopper), with great tact.
Kit arrived and it's almost perfect condition.
Would not hesitate to recommend them to anyone looking to get shooting but didn't necessarily want to splash out on brand spanking kit.
Can I give more than 5 stars?
Top draw, fill you boots people.
I sent an initial email to query two models of camera I was considering and received a response within the hour. From that sound advice I proceeded to call the company and further refine my thinking and spoke to a wonderful person called Kat!
Kat then advised and assisted me to the best camera for my particular situation so I felt fully comfortable, then guided me with my purchase.
The camera was delivered to my hands the next day and was exactly as described!
Wonderful company top quality staff, recommended to anyone looking for a camera to speak to this company first.
Sold them a bunch of Nikon stuff. As I live in same town dropped the equipment off at their premises. Met by Matt, quick check through the stuff and I was on my way. Money appeared in bank a couple of days later. Good email contact through the whole transaction. Would recommend to anyone wanting to get a quick fair price for their used equipment.
I was looking to sell my Canon 40d and having read loads of recent reviews about MPB photographic took a leap of faith and did an online evaluation. The price was competitive and the communication throughout the transaction was superb. They came to collect the camera using parcelforce and i was able to track it all the way back to MPB. I received emails to say it had arrived, condition was agreed and payment was in my account two days later. I would definitely recommend this company and would not hesitate to use them in the future.
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