I've loss in total around £10 in the cost of delivery (£3.99) and recorded return (£6.55) as my boots didn't fit. So I'm not happy with the costs of this whatsoever and probably be better off buying them elsewhere!
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Thank you for taking the time to review our company. We are sorry to hear that you feel unsatisfied with our returns policy, hopefully this is something we can take into account and look to change in the future.