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Mr Memory reviews

Excellent
9.9 out of 10

9,724 Trustpilot review(s)
Most recent review
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  • Reviews (9,724)
Mr Memory

Review by confirmed purchaser

I was treated like their best customer, for just a few MGs of RAM.

MR Memory Service is great. I ordered the wrong memory, yet the return process was so simple. MR Memory never made me feel like an idiot. The correct memory was delivered faster than I expected, as was the credit to my wife's account. If you need memory, you have to use MR Memory. Richard Franklin

Mr Memory

Review by confirmed purchaser

So fast!

I ordered the two memories at 4pm and they were in my letterbox by first post the next day! And the delivery was free!!
I was confused about how much memory I could upgrade to so 'called' the on line support. She was very helpful and told me NOT to buy the second one as it wouldn't be any better, so definitely no pushy sales there.

I ordered 2gb for my Dell Inspiron 720 and 2gb for my Samsung NoteBook.
Very impressed with the delivery (and the note inside recommending how to handle the product without creating static).
!0/10

Mr Memory

Review by confirmed purchaser

Fantastic customer service!!!

I ordered 2 ram upgrades by accident.
No problem returning one for a full refund.
The other ram didn't work with my netbook ( my netbook obviously was not a standard model) and again, no problem returning it, getting the replacement module and the difference refunded. Great service.

Mr Memory

Review by confirmed purchaser

Excellent service, customer care and messages followed by emails!

Excellent service, customer care and messages followed by emails! They'll be first on my list when I buy again!

Mr Memory

Review by confirmed purchaser

Great Service

Found what I needed very easily using the website tool - ordered and arrived very quickly. Just what was needed at an unbeatable price. Will definitely use this site again and recommend to all friends and family alike.

Reply from Mr Memory

Good Morning Ricky,

I am pleased to see you found what you needed and the delivery was quick.
We look forward to future orders and thanks for recommending us!
Have a great day.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Brilliant!

Two working modules arrived turned out one of memory slots faulty. More than happy to refund on return of working ram.

Reply from Mr Memory

Good Morning Joe,

Thanks for the review - Glad we could assist you so quickly with a refund.
Looking forward to your next order.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

RAM Bam Thank You Man !

Upgraded my Late 2006 20" iMac to 3Gb of RAM.

I buy a lot of stuff online, but I'm no computer buff. Nice clean clear website made it easy to find what I needed, with plain installation instructions to boot. I ordered at midday and chose free delivery. The next morning bam! the new RAM is on the doormat and 20 minutes later it's in the Mac and we're all zipped up and back in business.

In other fields I use trusted online retailers who also give good service, but I'm well impressed with you, man! In your line of goods I won't be going nowhere else.

Bob

Reply from Mr Memory

Good Morning Bob,

Thank you for your great review - The rhyme was worth your time!
I am pleased to see you found our website easy to use and the delivery was no time at all.
I bet your iMac is running a lot faster now.

We look forward to any future orders.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

fast delivery excellent value

I ordered 2 x 4gb upgrades for my Toshiba laptop. The price was cheaper than other suppliers and the ordering process simple. I was even more surprised when my memory arrived the day after I ordered though Royal Mail and within minutes was installed and working. I used to use Offtek but Mr Memory wins hands down.

Reply from Mr Memory

Good Morning Simon,

Thanks for the great review!
I bet your Toshiba is running much faster.
It's great to see memory arrived next day, our Dispatch Team will be happy to hear this.

Have a great day!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Satisfied customer

The RAM I ordered arrived in good condition and within the timeframe promised. All in all, a very favorable transaction.

Reply from Mr Memory

Good Morning Chet,

I am pleased to hear that you had no problems with regards to upgrading your computer.
We look forward to your future orders.
Have a great day!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Did what it said on the Site!

Needed the upgrade of memory for my acer extensa 5230E

Went to the internet, saw the name, went to the site, went through the list of short questions and was within a minute ordering the correct memory for my machine. I did this at 2pm and i received it the following morning.
I can't say I know of anywhere else as efficiently effective to my needs in computer memory.
Thank You to All concerned

Frank

Reply from Mr Memory

Good Morning Frank,

I am pleased to hear you found our website quick and easy to use.
The fact you think we stand out with our efficiency is great to hear!
I bet your Acer is super speedy now!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Great item, great price, very fast delivery!

What can I say? Item ordered on Sunday, sent out Monday, arrived Tuesday. I slotted it into my laptop and my new ram showed up straight away! Great value for money!

Reply from Mr Memory

Good Afternoon Tim,

Lovely to see you had a quick delivery and found this value for money.
Looking forward to supplying you again.
Have a nice evening.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Great service - the devil is in the detail!

I used Mr Memory for the first time and found the website easy to use. Based on my laptop make and model, the replacement memory was dispatched very speedily. As it turned out, when it didn't work in the laptop, it had been mislabelled. A call to Mr Memory with the details of the existing memory resulted in a return being made and replacement memory dispatched. The customer service when it went wrong was really good. However, shame it went wrong in the first place. It wouldn't stop me from using Mr Memory again though. The service was of a quality to make it as seamless for me as possible.

Reply from Mr Memory

Good Afternoon Meriel,

So pleased that we made the returns process seamless for you, we have worked really hard to make this as simple for the customer as possible.
Sorry for any confusion, just to clarify - 667Mhz is the same as 5300. They can be listed as either on the sticker.
Great to see you will use us again.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Very responsive to a problem

I ordered 4GB additional RAM for my Acer Z5610, which is very picky about the additional memory. The first batch would not work with my machine - no problem - returned and a new batch sent out that works fine.

Many thanks to Mr Memory for their knowledgeable and fast service

Best regards

Reply from Mr Memory

Good Afternoon Phillip,

I am happy that we could assist you on the replacement memory for your Acer.
Lovely to see we impressed you with our knowledge and fast service.
Have a great day!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Extremely quick and efficient service!

Items arrived next day. Very easy to access web site data. Totally happy with service.

Reply from Mr Memory

Good Afternoon George,

I am pleased to see you found our website easy to use.
Great that the items arrived the next day too.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Super fast, really good value. Best I've used.

The website was very easy to use, enabled me to order exactly the correct memory type. The price was the best I found on the web.
Product arrived super quick and really well packaged.
Really good buying experience, and would wholeheartedly recommend to anyone looking for computer memory.

Reply from Mr Memory

Good Afternoon JWT,

Lovely descriptive review!
Brilliant to see you found the price to be the best on the web.
Thank you for recommending us.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Can't fail to remember the memory from Mr Memory a great pack of memory in my memory

Excellent service from Mr Memory and real quality parts every time

Reply from Mr Memory

Good Afternoon Stanley,

Great title, bit hard to say quickly!
Pleased you had a great service and look forward to supplying you again.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

I couldn't believe the speed of delivery

My friend said I needed more memory in my computer, as it was soooo slow.
We he found Mr Memory, and we put in an order. It was late afternoon.
The following morning the postman brought my package before 10.30am.
What an excellent service this is- try it you won't be disappointed

Reply from Mr Memory

Good Afternoon Christine,

I am happy to see that the delivery was quick and arrived the next day!
Thank you for recommending us, such a lovely review!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

And I thought I was a computer duckegg.

You would not believe how easy it is to fit these chips.The instructions from Mr Memory were spot on.I ordered them late Thurs night,received them Sat morn,5 mins later all done.100% improvement to the Packard Bell Easynote W.Thanks Mr Memory,will use you again.

Reply from Mr Memory

Good Afternoon Dave,

Wow, installed in 5 minutes thats great!
So pleased you have had 100% improvement to your Packard Bell and you will use us again.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Perfect!

everything was as 100%

Reply from Mr Memory

Good Afternoon Olafur,

Great to see everything was 100%
I trust you are enjoying your faster computer.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Not bad

Some compatibility issues but they were very good and quick in sorting it out.

Reply from Mr Memory

Good Afternoon Robin,

So pleased we could assist you so quickly.
Looking forward to your next order.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Excellent service

Easy to identify the memory needed to upgrade my netbook. Easy ordering process. Memory arrived very quickly.

Reply from Mr Memory

Good Afternoon Linda,

We do our best to make upgrading quick and easy for our customers, which makes me happy to see a lovely review.
Have a great day!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Would use again

Did what it said on the tin, delivered the next day.

Reply from Mr Memory

Good Afternoon Paul,

I am happy to see that the delivery was quick and arrived next day!
Pleased to hear you would use us again, looking forward to your future orders.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Awesome and very quick delivery

Found what I wantted and it turned up the next day. Can't really beat that for service.

Reply from Mr Memory

Good Afternoon Lee,

Brilliant to see that your order arrived next day, our Dispatch Team will be pleased to hear this.
We look forward to your future orders.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

EXCELLENT

The website helped me to find the modules that are the right type for my iMac. Cheaper than competitors and arrived next day with the first class postage option.

Reply from Mr Memory

Good Afternoon Tony,

Thank you for your great review!
I am pleased to see your order arrived next day, our Dispatch Team will be happy to hear this.
Also that you had no problems within finding the correct memory - I look forward to future orders.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Good quick service

I would use Mr Memory all the time

Reply from Mr Memory

Good Afternoon Richard,

Thank you for the review - I am pleased to hear you would use us again!
Have a great day.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

does what it says on the tin and on time

does what it says on the tin and on time

Reply from Mr Memory

Good Afternoon Gwen,

Thank you for the great review!
Always great to see a happy customer.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Good value and very quick delivery!

Mr Memory was great. I got the things I ordered much quicker than expected. In great condition and at a good price. Very happy indeed!

Reply from Mr Memory

Good Afternoon Adam,

I am pleased you received your memory quicker then you expected and at a good price!
Looking forward to supplying you again.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Not the service one comes to expect these days.... brilliant and thanks

Brilliant service, excellent product, no problems just good quality all round. Thanks folks

Reply from Mr Memory

Good Afternoon John,

I am so pleased that you had a brilliant service.
Zoe will be happy to hear this as she was the one you spoke to on the phone.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Excellent service and price

Great service and price

Reply from Mr Memory

Good Afternoon Bryan,

Thank you for your review - Pleased to see you were happy with the service and price provided.
We look forward to any future orders.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Simple, concised, easy to follow guide, useful images to reassure the products related to the iMac/PC you are dealing with, competative price, fast delivery. A+!

Comprehensive and yet concised website on memory cards or RAMs. Easy to follow guide to ensure you get the right products or memory cards. For example guide on model specifications of your iMacs or PCs. As well as the actual photo of the models. I purchased 3 RAMs from Amazon and they weren't the right one. I got it right the first time on Mr Memory.

Reply from Mr Memory

Good Afternoon Jufry,

Thanks for the great review!
I am pleased that you found our free installation guide useful and enjoyed a fast delivery.
Great to see we got it right first time for you.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Too simple by far

Dealt with my query very quickly, works out of the package and good price - Why wouldn't you use them.

Reply from Mr Memory

Good Afternoon Nick,

Thanks for the great review!
We do our best to make all steps, from finding your machine to ordering the memory, effortless for our customers.
Have a great day.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Probably the most efficient online service I have ever experienced!!!

I have now used the service four times. On each occasion my goods were delivered on the day following the order being placed. The first time I used Mr Memory I was relying on internet advice for the type of memory needed for my particular net-book. However on receiving the memory I found it to be the wrong type. I phoned Mr Memory and, despite it really being my fault; which I was honest about, there were no quibbles and I simply had to put it back in the the package, write a returns number on the included returns label and within a couple of days I received the correct memory. They even refunded me £4 as the memory I really needed was cheaper.

I have absolutely no problem in heartily recommending Mr memory to anyone.

Reply from Mr Memory

Good Afternoon David,

Great to see a returning customer leaving a great review!
I am pleased to see that your orders have both arrived next day, the Dispatch Team will be pleased to hear that.
We do our best to make any returns to us simple and easy so I am happy you found it so.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Painless Upgrade

Dell PowerEdge 400ScC server upgraded with 2 x 1GB modules. Delivered on time, excellent price. Totally painless!

Reply from Mr Memory

Good Afternoon Ed,

Thank you for the great review!
Always great to see a happy customer.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Spot on

Ordered memory upgrades for 2 work computers, both arrived the next working day and plugged in easily and work perfectly.
Workshop computer is much faster especially with several windows open.

Reply from Mr Memory

Good Afternoon Gordon,

I am happy to see that both your computers are now running faster.
The Dispatch Team will be very pleased to see you received the memory the next day!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

First Class Service

First Class Service

Reply from Mr Memory

Good Afternoon Peter,

I am happy to see you had a first class service with Mr Memory.
Have a great day!

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Good stuff

Good prices, customer service and fast delivery

Reply from Mr Memory

Good Afternoon Fredy,

Thank you for leaving a review.
I am pleased to see you had a good experience using Mr Memory.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

good memories

good seller - quick response- got what i asked for. Installed and it works .
Dell inspiron 9400 memory
Dell desktop memory

Reply from Mr Memory

Good Morning John,

Thank you for reviewing us.
Lovely to read that you got a quick response and installed the new Dell memory successfully.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

Mr Memory is Mr Marvellous

User friendly site, it was easy to find Exactly what I wanted & their prices are such a bargain. Service was SO quick. I fully recommend Mr Memory & will certainly use them again.

Reply from Mr Memory

Good Morning Rick,

Thank you for reviewing us - great title!
So pleased that you found exactly what you wanted and the prices a bargain.
Great to read that you will certainly use us again - looking forward to it.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

excellent, quick fast and accurate

happy to recommend and will resuse when required.... plus excellent prices.

Reply from Mr Memory

Good Morning Shin,

Lovely to read that you are happy to recommend us and found the prices excellent.
Glad that you will use us again - looking forward to your next order.
Have a nice day.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

Excellent!!!

Easy to find the memory suitable for my laptop, very easy to order, brillieny delivery, fitted in 2 minutes. just a excellent site and so easy to follow.

Reply from Mr Memory

Good Morning Colin,

So pleased that you found the laptop memory easy to order and fitted it within 2 minutes. We can't make it any easier than that!
Thank you for reviewing us.
Have a nice day.

Best Regards
Laura Collier - General Manager