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Mr Memory reviews

Excellent
9.9 out of 10

9,699 Trustpilot review(s)
Most recent review
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  • Reviews (9,699)
Mr Memory

Review by confirmed purchaser

Excellent service and value, as I'd previously experienced, happy again.

Having used Mr Memory on a previous occasion I was pleased to again find the best price being offered for my ram requirement. Good value delivered very promptly. Recommended.

Reply from Mr Memory

Good Morning Ian,

Always great to hear from a returning customer!
So pleasing to read that we were the best price and you enjoyed a prompt delivery.
Have a lovely weekend.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

Ticks all the right boxes.

I'm absolutely delighted with this company. Great product, at a great price, and quick delivery. This has been my first attempt at anything 'technical' to do with my computer, so loved the installation info. Thought I would be forced to buy a new laptop as mine was so slow and frustrating, then someone recomended Mr Memory to buy more RAM. Laptop is now much faster, in fact I was so pleased that I bought ram for my desktop as well - a bit more fiddly to install, but the old soul is now working better.

Reply from Mr Memory

Good Morning Yvonne,

Brilliantly descriptive review - thanks a lot!
I am so pleased that you decided to upgrade over buying a new laptop. A much cheaper option!
Great to see you also bought some ram for your desktop too.
I trust you are enjoying your faster devices.
Looking forward to assisting with any future upgrades.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

My computer got Alzheimer's

My computer got Alzheimer's but Mr Memory fixed things real quick with their speedy helpful technical details on the telephone and a faster than fast postal delivery service next morning. Thanks Guy's keep up the good work.

Reply from Mr Memory

Good Morning Brian,

Great to read that one of our dedicated Memory Specialists could assist you over the phone. Lovely to also see you enjoyed a quick delivery.
Have a nice weekend.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

Perfect service and delivery :-)

Updated 2010 MacBook Pro with ease thanks to the simple navigation system on the website. Fast deliver, cost effective, one happy customer and even happier MacBook Pro ;-)

Reply from Mr Memory

Good Morning James,

Lovely to hear from a happy customer. So pleased that you found our website easy to use and enjoyed a quick delivery.
Great to hear your MacBook Pro is happy too :-)
Have a nice weekend.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

Won't forget now I've got more memory

Absolutelt a brilliant service. told me what was needed and supplied the parts at a very competitive price. Definately use again and recommend to everyone. There is no need to have technical experience or knowledge they do all the work. First class service

Reply from Mr Memory

Good Morning David,

Great title! Lovely to read that you had a brilliant service with Mr Memory.
So pleased that you found us competitive and would recommend us.
I am also happy to see you will definately use us again - looking forward to it.

Best Regards
Laura Collier - General Manager
Mr Memory

Very fast delivery, great packaging, quality product.

My old Packard Bell Easynote came with 1Gb ram but can take 2Gb max. It has been begging for the upgrade to 2Gb for years. There were lots of websites with similar ram but Mr Memory guaranteed my order of 2x1Gb would work with my old Easynote SW51. I was a little dubious about not knowing exactly which manufacturer of RAM I was buying but was assured by Mr Memory that it would be "one of the top 10". Well, very quickly and perfectly packaged my 2x1Gb DIMMs arrived and I could see they were genuine Samsung DIMMs, a superb RAM manufacturer. Working now in my laptop nicely, thank you.

Reply from Mr Memory

Good Morning John,

So pleased that you chose to upgrade with Mr Memory and enjoyed a fast delivery.
Great to read that your old HP Easynote is working well with the new Samsung modules.
I hope you enjoy many more years with it.
Have a fantastic weekend.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

I messed up, Mr Memory sorted it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Bought two modules for a Compaq laptop. After removing the existing modules I realised that I had replaced like for like. I felt a complete pillock. Called Mr Memory and explained the situation to them. They advised me to return the modules to them, a cash adjustment was made and the modules I wanted were returned to me a few days later.
The service I received was very efficient and proffesional, no fuss no mickey taking just bang on proper service. I was so pleased I went and had a beer, then I had some more. ( get the picture )

Reply from Mr Memory

Good Morning Terry,

Great review - very enjoyable to read!!!!!!
So pleased that the Customer Care & Support Team helped you with the memory you needed for your Compaq laptop.
Lovely to see you were so pleased you had a beer. You could treat yourself to a keg with the savings you have made with us :-)

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

Quick and easy

Nice easy upgrade for a Samsung netbook - it runs much better with 2gb as opposed the 1gb installed

Reply from Mr Memory

Good Morning Andrew,

Great to hear your Samsung Netbook is running much faster with the 2Gb upgrade.
So pleased that you found it quick and easy too.
Have a nice weekend.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

excellent service and my computer feels new again!

good service, easy site to use and delivery was prompt

Reply from Mr Memory

Good Morning Antony,

Brilliant to read that your computer is like new again!
So pleased that you found the site easy to use and enjoyed a prompt delivery.

Best Regards
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

Excellent help, advice and service.

No hesitation in recommending to friends and family.

Reply from Mr Memory

Good Morning Eric,

Lovely to see that Paul Atkinson could assist you so well over the phone.
I am happy to read that you have no hesitation in recommending us too.

Best Regards
Laura Collier - General Manager

Mr Memory

Review by confirmed purchaser

Fantastic Service

Very happy with service and speed of items

Mr Memory

Review by confirmed purchaser

First class service

Identified exactly what I needed with no effort at all, it arrived when it was supposed to and it worked faultlessly. What more can I say? Very happy

Mr Memory

Review by confirmed purchaser

39 steps to good service

arrived very quickly with full instructions. Worked first time now have a very fast laptop

Mr Memory

Review by confirmed purchaser

Easy to use ordering for my PC

It was easy for me to find the right part for my PC, ordering and delivery was quick.

Mr Memory

Review by confirmed purchaser

Excellent service!

Excellent service & after sales care!

Mr Memory

Review by confirmed purchaser

Good service.

Fast delivery, no problems. Would recommend and use again.

Mr Memory

Review by confirmed purchaser

Excellent Service

Excellent Service and great value for money my order arrived fast and without any problems. Well Done!!! I will defiantly use this company again for my memory.

Mr Memory

Review by confirmed purchaser

Great

Cheap quick ideal use you guys again and pass the site onto others

Mr Memory

Review by confirmed purchaser

Excellent service

No problems working with good instructions

Mr Memory

Review by confirmed purchaser

Hits the "bits" that others can't!

Great response, fast delivery and fantastic price. What more could you ask for!

Mr Memory

Review by confirmed purchaser

Good price, quick shipping, everyhing perfect!

I received the item even before I could expect! Perfect!

Mr Memory

Review by confirmed purchaser

All good.

Does what it says on the chips

Reply from Mr Memory

Good Afternoon Sine,

Great review, very funny pun!
I trust you are enjoying your faster computer.
Have a great weekend.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Easy ordering, quick response price competative

No problems with recomending the Company.

Reply from Mr Memory

Good Afternoon Finn,

Thank you for your review, I am happy to see you found the ordering process easy, enjoyed a quick response and found the prices competitive.
Great to see you are happy to recommend us.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory


This review has been reported to customer service by the company for coarse language.

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Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

Mr Memory

Review by confirmed purchaser

very good

They sent me the wrong part, although it was not wrong part but wrong settings from
the computer descripttion.v they replace them for the right ones in almost not time from the customer service.
nice to find a place in which you can trust. five starts

Reply from Mr Memory

Good Afternoon Miguel,

I am happy to see we could assist you so quickly with your replacements. I am pleased to read you can trust us - looking forward to supplying you in the future.
Have a great weekend.

Best Regards,
Laura Rooke - Customer Care & Support Assistant
Mr Memory

Review by confirmed purchaser

Great - Fast and Reliable Service

Needed a Memory Card for my new Canon Camera. Mr Memory had exactly what I wanted, supplied it quickly and kept me updated throughout.

Reply from Mr Memory

Good Afternoon Chris,

Thanks for your review. Great to see you found exactly what you needed for your Canon camera.
Happy you received it quickly, looking forward to supplying you again.
Have a great weekend.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Truly exemplary service

Sunday: I order a memory upgrade for my iMac from Mr. Memory for the first time (seeing it was about 20% cheaper than at Crucial) using their free standard delivery option.
Tuesday: The memory chips arrive in the morning. I promptly install them and realise I had specified the wrong model (early 2008 instead of mid 2007). Same evening, I write an email asking whether I could return them for the right ones, offering to pay any extra delivery costs (price of chips was same).
Wednesday: Receive email response indicating a return is perfectly acceptable, including instructions as to where and how. No request to pay anything extra.
Thursday: Send back the original memory chips via (not compulsory) signed-for mail for £2.
Friday: Receive email confirmation that my replacement memory was dispatched.
Saturday: Receive the new correct memory chips - which work perfectly!

So all in all, 2 item receipts and 1 return receipt confirmation within a week. With prompt and accurate communication all along. I can not help being impressed.

Reply from Mr Memory

Good Afternoon Raphael,

Wow, what a great review! We have been working extremely hard to get our Customer Care and Support procedures as simple and quick for the customer as possible - so I am so pleased to read such a lovely review.
Great to see your memory is now working perfectly and looking forward to supplying you in the future.

Best Regards,
Laura Rooke - Customer Care and Support Assistant

Mr Memory

Review by confirmed purchaser

Quick, easy, efficient - the goto service!

I would recomment Mr Memory - they analysed my needs with their special app quickly and easily and delivery was prompt and efficient. I always use Mr Memory.

Reply from Mr Memory

Good Afternoon Peter,

I am pleased to see your order arrived quickly and that you used our memory scanner to find exactly what you needed.
Fantastic to see you always use Mr Memory, looking forward to the next order.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Very fast delivery memory worked perfectly

Memory worked perfectly fitted easily to HP computer

Reply from Mr Memory

Good Afternoon Mr Morris,

Glad to see that the memory fitted easily in your HP. Also pleased to see you had a fast delivery.
Have a great weekend!

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory


This review has been reported to customer service by the company for referring to other websites or companies.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

Mr Memory

Review by confirmed purchaser

Gods service

Company was very efficient. Memory was delivered within 3 days. I placed 2 orders to upgrade my Mac and my windows laptop from 2GB to 4GB RAM each and both were delivered very quickly.

Unfortunately this does not seem to have made any difference to the performance of either computer which leaves me a bit mystified. I would hope its not a reflection of the RAM memory that is being sold.

Reply from Mr Memory

Good Morning Timothy,

I am so pleased to see you found Mr Memory very efficient.
Also lovely to read that the memory was delivered in 3 days to Ireland.
Sorry to hear that you cannot notice an immediate difference to the performance. This is very unusual and I have passed your details onto the Customer Care & Support Team to contact you.

Best Regards,
Laura Collier - General Manager
Mr Memory

Review by confirmed purchaser

A++ seller, highly recommend Mr Memory.

I bought 2 x 1Gb RAM chips for my Toshiba Equium Notebook A100-02L which still had the original 2 x 500Mb RAM. I tested the time to boot from cold, the time to log in to my account and the time taken to shutdown the laptop before and after the upgrade.
The difference in speed was quite astounding (approx 3 times faster with 2GB).

Also I bought 1 x 32Gb Micro SDHC Class 10 for my Samsung Galaxy S4 Mobile Phone.

Quick and efficient service from Mr Memory.

Reply from Mr Memory

Good Afternoon Nick,

I am so pleased that the memory has boosted the speed of your laptop and you found our service quick and efficient.
Glad to see you have also upgraded your Samsung Phone - should have lots of room for extra pictures and songs now!
Have a great weekend!

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Bloody good

Good price, prompt delivery, worked first time.

Reply from Mr Memory

Good Morning Colin,

I am really pleased you have had a good experience with Mr Memory.
Great to read you had a prompt delivery and it worked first time.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Quick and efficient, would buy from Mr Memory again.

Very professional service, the website is easy to use and assists you in finding the correct product. Once ordered the items were delivered quickly and even included instructions on how to install the items. And the bonus is they are very competitive cost wise.

Reply from Mr Memory

Good Morning Russell,

Thanks for leaving us a review, lovely to see you had a quick delivery and you benefited from our free installation instructions.
So happy to see that you would buy from us again - looking forward to it!
Have a great weekend.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Easy to use website and fast delivery - highly recommended.

Excellent website, informative, easy to use with speedy delivery and good packaging.

Reply from Mr Memory

Good Morning Hollie,

Great to read you enjoyed our easy to use website - the IT Team will be pleased to read it.
Have a nice weekend.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Excellent service. Product instructions clear and easy to follow. Very good value for money.

Recently purchased additonal ram for my laptop. What a difference!

Reply from Mr Memory

Good Morning Mrs Williams,

I am very pleased to read the memory has made a difference to your laptop.
Lovely to see you found us good value for money.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Quick and impressive

Easy to find what you want, quick turnaround of items. Have used before and will use again. Great stuff.

Reply from Mr Memory

Good Morning Phil,

Very pleased to hear a review from a returning customer and that you will use us again, cant ask for more then that!
Have a great weekend.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Excellent!

Delivered on time to specification - would buy again from Mr Memory

Reply from Mr Memory

Good Morning Dave,

Thanks for your review, I am pleased to hear that you would buy from us again.
Have a good afternoon.

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

Outstanding transaction

I was very pleased with the speed of delivery and the ease with which I was able to identify the correct type of memory for my desktop PC and went on to upgrade another of my computers too. Keep it up Mr Memory I will recommend you to anyone who needs to make more of their computer.

Reply from Mr Memory

Good Morning Martin,

I am happy to hear your delivery time was quick - I am sure the Dispatch Team will be pleased to hear this too.
Thank you very much for recommending us, have a great weekend!

Best Regards,
Laura Rooke - Customer Care and Support Assistant
Mr Memory

Review by confirmed purchaser

no nonsense and great customer service

Excellent Service !! And Customer Returns Policy Brillant !

Reply from Mr Memory

Good Morning Alan,

I am so pleased that you find our Returns Policy brilliant! I am sure that the Customer Care & Support Team will be happy to read this.
Looking forward to supplying you again in the future.

Best Regards
Laura Collier - General Manager