Bought this cover for my new puppy crate!
Excellent delivery time and communication.
Really pleased with the product....makes the crate look less like a cage and more like a cosy den for my puppy! Excellent quality and fit. Would definitely recommend!
I recently placed an order through Mr Pets. I found their service to be excellent & the delivery was very quick. However I did find their website a bit difficult to negotiate through as it was tricky to find the exact product that I wanted to buy. I would,however,use Mr Pets again in the future as they have very competetive prices.
I struggle every year to find a good supply of winter bedding for my tortoises. I end up having to purchase two bags and have to find somewhere to store them. This large bag is ideal and the price is great. Slight delay in delivery but the company accommodated a different address for delivery so cannot complain. Will be keeping Mr Pets on my radar for future use.
Animate dog coat was very well made and really good price, saved about £10 on the one we brought last year from another dealer. Such good value we are thinking of ordering another as a spare when this one starts to loose in the water. Delivery took about 3 days as stated when ordered.
Mr. Pets has been consistently the best value supplier for pet medicines - and I always check prices each time I buy another product. When my product got lost in the post (and it was the postman's fault, as I later found out), Mr. Pets dispatched a replacement with no fuss - what great service! I have recommended Mr. Pets on online pet and money saving forums. Thanks, Mr. Pets!
After all the positive reviews re Advantage flea treatment for cats - and like others Frontline had let me down badly - I looked to find an effective product at an affordable price. Mr. Pets was that supplier who made it easy, simple and affordable - I have FIVE cats! Not only could I afford FOUR months treatment for all five of my babies - the product was/is brilliant!... 24hrs later and not one flea!. Thank you Mr. Pets for helping me help my cats! - and me!
If any one need to buy advantage flea treatment for there pets I recommend any one to buy at mr pets there is over brands as well and very good value for money thanks to mr pets.
After purchasing three items, they were sent out very fast.
They arrived a couple days later, on the same day at the same time however they were in two seperate packages, which could have been in the same one and being greener to the enviroment.
The only real downside to this is that both packages were just in a plastic envelope with no protection. Both boxes were destroyed. Luckily the med's were in good shape still. So my only recommendation is to the company to supply better packaging.
All in all, i will still use again, as they are fast and reliable.
I ordered items from Mr Pets. I then realised I required another item and I sent an E Mail which was responded to very quickly and efficiently. My order was changed. Order dispatched. Delivery arrived along with the order I had originally ordered. I E Mailed received a post paid returns sticker, printed this off and returned the unwanted item. I was really surprised at how easy, efficient and simple the whole transaction was. Amazing Thank you Mr Pets. Price was really competitive too. Actually cheaper than many places. I will recommend and promote. 10 out of 10.
Dear Mr Pets, I am VERY happy with the flea treatment that I purchased from you as my two cats no longer have fleas, also I am very happy with the service I received and will most definitely recommend you to others. Looking forward to doing business with you again. Yours Sincerely Wilfred Overson
I had used the product before, so I knew what I was looking for. An internet price search showed Mr Pets as the cheapest, so I ordered. The order was delivered quickly. So very happy with the service and price; would use them again.
Having ordered prescription only drugs I was dismayed that they took so long to arrive and that there was no communication from Mr Pets about the delay until I chased them up. Apparently they needed to check something about the prescription with the vet, but I was not informed, so all I knew was that it took 2 weeks from when I sent the prescription for the drugs to arrive, which was much longer than I expected. I would also have preferred the option to print off the relevant form and send the prescription when I placed the order rather than having to wait for the order to be processed and a form sent to me - that would also have speeded the process up.
It was my first order with Mr Pets. Two 12kg bags of Hills Science Plan for mature dogs. Two bags for £70! That's a bargain price, par excellence! And delivery within two days. That's efficiency, without question. But when I opened the box, I found one of the bags had split with enough spillage to fear contamination. So ended up with one and half bags - 18 kg for £70 ... and that's a rip-off by any stretch. So, it's Good Bye, Mr Pets!
I phoned and was told the order would be resent. Still nothing. 2 dogs overdue on the medication. Seems orders not tracked. Unacceptable.
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