ordered with mr pets for the first time after discovering they had the best prices for the feliway recommended by the vet for my cat. having paid a huge amount more from the vet, it was a relief to find there was a cheaper source for the refills etc we needed :o) love that the prices include delivery so you can easily buy as little or as much as you need - would be wonderful if other online retailers did the same! order arrived very quickly and have already ordered with them again :o)
I tend to be a very skeptical customer, so making the decision to buy cat worming tablets & Feliway online was a real task in itself! I spent days researching various companies, the prices for several products I was considering, reviews on the products themselves etc - and of course when the price difference is so vast, you really do wonder how they can afford to sell their products so cheap when other businesses and vet practices are selling them at double or sometimes triple the price!
Given previous good reviews on websites like these, I put my reservations to one side and decided to give Mr Pets a go. They were the cheapest and I was initially wary, but I could not have been more delighted with my purchase. The expected delivery time frame was spot on (I expected to be hanging about much longer than the stated 3-5 days but it was bang on time!), both products have had the desired effects on our cats and I am delighted that everything went so smoothly with my first order.
I think a lot of people like myself tend to think "if it seems to good to be true...", however in this case, Mr Pets have surprised me with fantastic, speedy service and great prices on quality products, an experience that I am ashamed to say I was not expecting. Don't throw your money away buying these things from local stores or vet practices unless absolutely necessary - Mr Pets is fantastic and offers the exact same thing much cheaper!
100% impressed with this company and will definitely be back for more. Thanks a bunch Mr Pets :)
You dispatched a different item to what we had selected online and ordered, in fairness you have dealt with this issue well by giving a full refund and sending us a pre-paid post sticker to return the item but time spent by all parties for an item described on your website that you no longer stock.
I recently ordered some worming tablets for my cats, but clicked on single instead of two. I emailed customer service and got a quick response. They adjusted my order to two, allowing me to ring them to pay the extra.
On the whole they were really helpful.
I ordered a Cat Mate Electro-magnetic catflap after checking reviews and prices. It was despatched first working day but did not arrived within the 3-5 days specified. I emailed late on Friday evening stating it had not been received and by next morning had received a reply stating they would despatch a replacement. The item actually arrived late Saturday morning and after emailing Mr Pets they responded on Sunday morning thanking me for the update and cancelling the replacement. The flap is now fitted and here's hoping it works in keeping the errant neighbourhood cats out! I would certainly use this company again.
It was fast and easy ordering from Mr Pets. The website was really to use, the payment process just as easy, and the order arrived in great time! As for the prices, they are comparable and sometimes even greatly different to other places. Will deffinitely be going here again!
We first ordered a feliway diffuser via Amazon from Mr. Pets and it did exactly what it said on the tin. We have three very large male cats, 2 of which are Norwegian Forest Cats. All are neutered but occasionally fur will still fly so we thought we would try one of these - instant 'calm-me-down' product for kitties! When it ran out we decided to order directly from Mr Pets and the product arrived in good time again (usually between 2-3 days) and cats are still quiet most of the time (!). The only suggestion I would make is to perhaps change the packaging for these types of products as both times the product box was pretty much crushed inside the Jiffy Pack (product not damaged). The refills cost twice the price at our vet, so this is an excellent way of keeping our costs down - thanks Mr Pets!
It is now Tuesday, the 3rd June.
Have a dog who just loves squeaky toys.
Bought two Kong items (Barbell and Bone shaped felt covered squeakers) from Mr Pets for last Christmas (2012). They are still going strong even if a bit raggedy.
Latest purchase was for two Large Kong tennis ball squeakers – arrived 23rd May. First squeak lasted 20mins before the squeak bit came out; the 2nd, 10mins only. Let him play with both as he was so infatuated with them. Both have now disintegrated, with the rubber splitting and all he is trying to do is make them squeak again, not chewing or trying to tear them apart. These are not made of the same materials and thickness as the Barbell & Bone.
This problem is NOT Mr Pets fault as they buy in and are not involved in the manufacture. Have even been sent a prepaid label to return the tennis balls.
The Tue 28th May promised replacements have just arrived today, will now be making the return.
I don’t hold out much hope, as the replacements look and feel exactly as the first two tennis balls.
We shall see!
As above - order placed on Saturday 18th May - it is now Saturday 1st June and still not received the goods. Will not be using again.
I love this website, the flea treatment I bought was £10 cheaper than anywhere else and arrived within 2 days. Brilliant - have bought from there before and will continue to do so. Have also recommended to friends and family
It's great that I found Mr Pets. They send out their goods extremely quickly, their website is easy to negotiate and everything arrives in tip top condition. I wouldn't shop anywhere else for my pet needs. Exellent service from start to finish :)
I love mr pets for all my animal products,thay are quick in getting the products to me and also thay are such an amazing price,no other places can beat that ,amazing website for all ur animal needs
I've bought a couple of items from this website and have found them very professional, efficient and fast.
Items were dispatched very quickly and I received them within a day or two of ordering.
used this service once now i buy regular from them they sell the finest quality food supplys around at the fraction of the costs from my local pet shop wish i new abought then sooner whould have saved me alot of money highley recomended
I've used this site a few times an have always found the prices of the products very reasonable. Despatch has always been very good and I have told several of my friends about this site. I'll continue to use and recommend this site.
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