Review by confirmed purchaser
I ordered 4 mugs, all of them were in stock according to the website. After a few days I received an email saying one of the mugs was out of stock and asked me to choose an alternative, which I did. After another 6 days the order arrived, but with a completely different replacement to the one I'd requested. I emailed the customer service team to request to change, but have received no response. The other 3 mugs were fine, but delivery took a long time in comparison to other online shopping.